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Collection Jobs in Minnesota (NOW HIRING)

Alerus

Retail Loan Collections Manager

Shoreview, MN · On-site

$80K - $110K/yr

The Retail Loan Collections (RLC) Manager is responsible for overseeing the collection and control of consumer, mortgage & indirect loan accounts that are delinquent, charged off, or experiencing ...

RetailData

Data Collection Representative

Willmar, MN · On-site

Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...

RESILIV

Field Data Collection Driver

Virginia, MN · On-site

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

RESILIV

Field Data Collection Driver

Virginia, MN

We're seeking a reliable, safety-conscious, and tech-savvy Field Data Collection Driver to support a high-precision mapping initiative for our client's digital mapping project . In this role, you ...

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Showing results 21-40

All JobsCollection JobsCollection Jobs in Minnesota

Collection information

See Minnesota salary details

$9

$19

$29

How much do collection jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for collection in Minnesota is $19.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $22.60 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often working in financial institutions or collection agencies. It requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations. Professionals may use specialized software to track accounts and ensure compliance.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are the most commonly searched types of Collection jobs in Minnesota? The most popular types of Collection jobs in Minnesota are:
What are popular job titles related to Collection jobs in Minnesota? For Collection jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Minnesota look for? The top searched job categories for Collection jobs in Minnesota are:
What cities in Minnesota are hiring for Collection jobs? Cities in Minnesota with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Minnesota as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,814 per year, or $19.6 per hour.

Retail Loan Collections Manager

Alerus

Shoreview, MN • On-site

$80K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Alerus rating

7.4

Company rating: 7.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

109th of 171 rated banks

Job description

WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets. CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus ABOUT THE ROLE: The Retail Loan Collections (RLC) Manager is responsible for overseeing the collection and control of consumer, mortgage & indirect loan accounts that are delinquent, charged off, or experiencing other repayment challenges. Responsibilities include planning, directing, and controlling the retail loan and assigned small business collections function; ensuring that established collection policies, procedures, and legal requirements are followed; and periodically evaluating and modifying policies and procedures as needed. The RLC Manager will also be responsible for providing direction and leadership to department personnel and managing the day-to-day operations, including monitoring collector performance and reporting work activities to the Special Credit Services Manager to achieve operational requirements. WHAT YOU'LL BE DOING:
  • Managing the timely collections and follow up of delinquent and charged off consumer loans.
  • Managing an assigned portfolio of small business loans directly or delegating appropriate individuals to assist in the collection of assigned loans.
  • Developing and implementing collection strategies, assigning accounts for collection both internally and externally, monitoring day to day account workflow, and monitoring collector performance.
  • Maintaining a proficient knowledge of applicable banking rules and regulations as well as bankruptcy, foreclosure, and collection law.
  • Engaging real estate brokers, auctioneers and other third parties to liquidate foreclosed and repossessed assets as necessary.
  • Overseeing the management of daily overdrafts on retail and assigned small business accounts.
  • Implementing and maintaining all electronic retail loan and DDA collection systems with appropriate training for all personnel.
  • Ensuring that policies and procedures are appropriate and updated when necessary.
WHAT YOU SHOULD HAVE:
  • 5-7 years of experience in bank collection practices and procedures required.
  • 2+ years of supervisory experience preferred.
  • Must have prior experience with foreclosures.
  • Excellent written and verbal communication skills.
  • Excellent leadership and team building skills with the ability to train and effectively motivate others.
WHAT WE BRING TO THE TABLE:
  • Competitive compensation including base salary, bonus and/or incentive opportunities.
  • Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.
  • Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
  • Learning and development resources for personal and professional career development, and advancement opportunities.
  • Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
  • Support for the communities we live in through paid volunteer time and a company donation match opportunity.
BASE PAY RANGE: $80,000 - $110,000 per year WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds. The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job. Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. recblid ljslq1or4t605lzkgovfmdmiodomku

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