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Collection Jobs in Maryland (NOW HIRING)

Produce collection postures and support collection caucuses with products and recommendations to enhance collection and collection priorities. * Assist in the production of collection emphasis ...

Produce collection postures and support collection caucuses with products and recommendations to enhance collection and collection priorities. * Assist in the production of collection emphasis ...

Produce collection postures and support collection caucuses with products and recommendations to enhance collection and collection priorities. * Assist in the production of collection emphasis ...

Produce collection postures and support collection caucuses with products and recommendations to enhance collection and collection priorities. * Assist in the production of collection emphasis ...

Produce collection postures and support collection caucuses with products and recommendations to enhance collection and collection priorities. * Assist in the production of collection emphasis ...

Produce collection postures and support collection caucuses with products and recommendations to enhance collection and collection priorities. * Assist in the production of collection emphasis ...

Collection Manager SME-HUMINT

Potomac, MD · On-site

$116K - $210K/yr

Produce collection postures and support collection caucuses with products and recommendations to enhance collection and collection priorities. * Assist in the production of collection emphasis ...

Produce collection postures and support collection caucuses with products and recommendations to enhance collection and collection priorities. * Assist in the production of collection emphasis ...

Produce collection postures and support collection caucuses with products and recommendations to enhance collection and collection priorities. * Assist in the production of collection emphasis ...

Collection Manager SME-HUMINT

Derwood, MD · On-site

$116K - $210K/yr

Produce collection postures and support collection caucuses with products and recommendations to enhance collection and collection priorities. * Assist in the production of collection emphasis ...

Produce collection postures and support collection caucuses with products and recommendations to enhance collection and collection priorities. * Assist in the production of collection emphasis ...

Produce collection postures and support collection caucuses with products and recommendations to enhance collection and collection priorities. * Assist in the production of collection emphasis ...

Produce collection postures and support collection caucuses with products and recommendations to enhance collection and collection priorities. * Assist in the production of collection emphasis ...

Showing results 21-40

Collection information

See Maryland salary details

$9

$19

$29

How much do collection jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for collection in Maryland is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $22.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.

What are the most commonly searched types of Collection jobs in Maryland?

The most popular types of Collection jobs in Maryland are:

What job categories do people searching Collection jobs in Maryland look for?

The top searched job categories for Collection jobs in Maryland are:

What cities in Maryland are hiring for Collection jobs?

Cities in Maryland with the most Collection job openings:

Infographic showing various Collection job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $40,445 per year, or $19.4 per hour.

Collection Manager SME-HUMINT

Leidos

Chevy Chase, MD • On-site

$116K - $210K/yr

Full-time

Medical, Retirement, PTO

Posted 7 days ago


Leidos rating

8.3

Company rating: 8.3 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

80th of 500 rated business services


Job description

Description

Leidos has a new and exciting opportunity for Intelligence Collection Manager in our Intel Sector Analysis Solutions Business Area (ASBA). Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management. At Leidos, we offer competitive benefits, including Paid Time Off, 11 paid Holidays, 401K with a 6% company match and immediate vesting, Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support, Parental Paid Leave, and much more.  Join us and make a difference in Analysis Solutions Business Area!

Successful candidates will assist an Intelligence Community (IC) customer in McLean, Virginia with subject matter expertise in HUMINT collection management. This position requires extensive experience in HUMINT collection management and an in-depth understanding of policies and collection processes.

Primary Responsibilities:

  • Provide HUMINT collection management advice and expert knowledge of collection management.
  • Produce collection postures and support collection caucuses with products and recommendations to enhance collection and collection priorities.
  • Assist in the production of collection emphasis messages and other collection products.
  • Support decision makers on HUMINT collection management issues to include the preparation, production, and coordination of written products and briefings for senior IC members, policy makers, military decision makers, and members of Congress.
  • Build and maintain working relationships with counterparts throughout the IC.

Basic Qualifications:

  • TS/SCI with Poly.
  • Typically requires a BA degree and 12 – 15 years of prior relevant experience or Masters with 10 – 13 years of prior relevant experience. Experience may be exchanged for degree requirements.
  • Extensive experience in HUMINT collection management (clandestine and/or overt) and an in-depth understanding of the policies and collection processes. 
  • Familiarity with the IC and its components, as well as its missions, disciplines, capabilities, and interrelationships.
  • Excellent interpersonal skills to work effectively with senior leaders from inside and outside the USG, and to coordinate, network, and communicate across the IC.

At Leidos, the opportunities are boundless. We challenge our staff with interesting assignments that allow them to thrive professionally and personally. For us, helping you grow your career is good business. We look forward to learning more about you – apply today.

#ASBA

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:August 27, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $116,350.00 - $210,325.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.


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About Leidos

Sourced by ZipRecruiter

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Reston, VA, US

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