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Collection Jobs in Pasadena, MD (NOW HIRING)

Cymertek

Collection Manager

Annapolis Junction, MD · On-site

Collection Manager LOCATION Annapolis Junction, MD 20701 CLEARANCE TS/SCI CI Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARY We are seeking a dynamic and organized ...

Sentar

Collection Manager

Fort George G Meade, MD · On-site

As a Collection Manager, you will be given the opportunity to showcase your SIGINT Collection/Analysis expertise while supporting missions that are vital to our national security. Qualifications:

Leidos

Collection Manager SME-HUMINT

Silver Spring, MD · On-site

$116K - $210K/yr

Produce collection postures and support collection caucuses with products and recommendations to enhance collection and collection priorities. * Assist in the production of collection emphasis ...

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How much do collection jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for collection in Pasadena, MD is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs

What are the most commonly searched types of Collection jobs in Pasadena, MD?

The most popular types of Collection jobs in Pasadena, MD are:

Collection jobs near you
Infographic showing various Collection job openings in Pasadena, MD as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,303 per year, or $20.3 per hour.

Collection Manager

Cymertek

Annapolis Junction, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Collection Manager
LOCATION
Annapolis Junction, MD 20701
CLEARANCE
TS/SCI CI Poly (Please note this position requires full U.S. Citizenship)
KEY SUMMARY
We are seeking a dynamic and organized Collection Manager to oversee and optimize our data and information gathering efforts. In this role, you will coordinate collection activities, manage resources, and ensure the timely and accurate delivery of actionable insights. Collaborating with cross-functional teams, you will play a key role in aligning collection strategies with organizational goals while maintaining compliance with relevant standards and protocols. If you are passionate about data management, strategic planning, and driving impactful outcomes, we encourage you to apply and bring your expertise to our mission-driven team.
*** Please note that our job openings are dynamic and can open or close quickly (much faster than we can publish). If you do not see an opening you are looking for, know that we see almost all types of positons. We strive to keep our listings up to date, but please consider submitting your current resume. Our team will work with you to identify the most recent opportunities that align with your skillset and career goals. We look forward to you joining our family. ***
SIMILAR CAREER TITLES
Data Collection Manager, Intelligence Collection Specialist, Information Gathering Coordinator, Research Collection Manager, Collection Operations Analyst, Asset Collection Manager, Resource Collection Officer, Targeting and Collection Specialist, Intelligence Collection Planner, Collection Strategy Manager, etc.
DEGREE (Level Desired)
Bachelor's Degree
DEGREE (Focus)
Intelligence Studies, Data Analytics, Political Science, International Relations, Information Systems, Security Studies, Business Administration, Criminal Justice, Communications, Computer Science, etc.
ALTERNATE EXPERIENCE
General comment on degrees: Most contracts allow additional experience (4-5 years) in lieu of a Bachelor's Degree. Some contracts give 4-5 years experience credit for a Bachelor's Degree. Some contracts give 2 years experience credit for a Master's Degree. We will work with you to find the right fit.
POSITION RESPONSIBILITIES
  • Develop and implement collection strategies
  • Coordinate and allocate resources
  • Ensure timely delivery of collected data
  • Maintain compliance with policies
  • Collaborate with stakeholders to prioritize needs
  • Document and track collection activities

REQUIRED SKILLS
  • Strong analytical and problem-solving abilities
  • Proficiency in collection management tools
  • Effective communication and coordination skills
  • Attention to detail
  • Ability to prioritize and multitask
  • Knowledge of collection methodologies

DESIRED SKILLS
  • Familiarity with intelligence frameworks
  • Knowledge of emerging technologies
  • Experience in data visualization tools
  • Understanding of global security trends
  • Exposure to risk assessment processes
  • Experience in cross-agency collaboration

PLUG IN to CYMERTEK - And design your future...
YOUR FOREVER CAREER STARTS HERE
Are you looking for more than just a job? Join a company where employees are treated like family, and your career is built to last. We are a growing small business and a trusted federal contractor offering full scope consulting services in information technology, cybersecurity, and analyst workforce development.
At our company, you come first. We're committed to creating an environment where you'll thrive professionally and personally. We provide meaningful, challenging work using cutting-edge technologies while investing in your growth and success. With direct access to company leadership, a laid-back and inclusive atmosphere, and exceptional work-life balance, you'll feel valued every day.
We also believe in taking care of our family - both yours and ours. Our benefits are phenomenal, family-friendly, and designed with your well-being in mind. From employee and family events to career-long support, we create a community you'll never want to leave.
Ready to make your next move the best one? Join us and experience the difference.
BENEFITS
  • Excellent Salaries
  • Flexible Work Schedule
  • Cafeteria Style Benefits
  • 10% - 401k Matching (Vested Immediately)
  • Additional 401k Profit Sharing
  • 30 days Paid Leave/Holiday (No Use or Lose!)
  • The day off for your birthday
  • Medical/Dental/Vision - 100% employee coverage. ($1200 allowance - or a bonus)
  • HSA/FSA
  • AFLAC
  • Long Term/Short Term Disability - 100% employee coverage. No cost to you.
  • Life Insurance - 100% employee coverage. No cost to you.
  • Additional Discretionary Life Insurance
  • Paid Training
  • No long, wordy reviews with tons of paperwork!!!
  • Referral bonus program with recurring annual payments

HOW TO APPLY
Email us atjobs@cymertek.comor apply today:www.cymertek.com
Want to see what our employees think? Clickhere .
EQUAL OPPORTUNITY EMPLOYER STATEMENT
Cymertek is proud to be an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We embrace and celebrate differences in our employees, recognizing that a diverse workforce enhances our creativity, innovation, and overall success. At Cymertek, employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws. We believe in creating an environment where all individuals are treated with respect and dignity, and where opportunities for professional growth and advancement are accessible to everyone, regardless of background or identity.

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