Develop and execute digital collection strategies using SMS/text messaging, email, chat, and other digital communication channels * Identify opportunities to incorporate AI into collection workflows ...
Develop and execute digital collection strategies using SMS/text messaging, email, chat, and other digital communication channels * Identify opportunities to incorporate AI into collection workflows ...
Collection Manager
Tampa, FL · On-site
Develop, prioritize, and manage intelligence collection requirements in support of military operations and strategic objectives. * Coordinate and synchronize collection activities across multiple ...
Collection Manager
Tampa, FL · On-site
Develop, prioritize, and manage intelligence collection requirements in support of military operations and strategic objectives. * Coordinate and synchronize collection activities across multiple ...
Our teams work at the intersection of strategy, technology, and transformation, helping agencies ... Develop and implement collection strategies to achieve departmental and organizational goals.
Our teams work at the intersection of strategy, technology, and transformation, helping agencies ... Develop and implement collection strategies to achieve departmental and organizational goals.
Collection Manager
Hurlburt Field, FL · On-site
Our teams work at the intersection of strategy, technology, and transformation, helping agencies ... Develop and implement collection strategies to achieve departmental and organizational goals.
Quick apply
Collection Manager
Hurlburt Field, FL · On-site
Our teams work at the intersection of strategy, technology, and transformation, helping agencies ... Develop and implement collection strategies to achieve departmental and organizational goals.
Collection Manager
Hurlburt Field, FL · On-site
Our teams work at the intersection of strategy, technology, and transformation, helping agencies ... Develop and implement collection strategies to achieve departmental and organizational goals.
Collection Manager
Hurlburt Field, FL · On-site
Our teams work at the intersection of strategy, technology, and transformation, helping agencies ... Develop and implement collection strategies to achieve departmental and organizational goals.
Collection Specialist
Deerfield Beach, FL · On-site
$18 - $24.25/hr
The Supervisor will be responsible for ongoing monitoring and assessment of the collection strategy and KPIs of the business. The Supervisor is responsible for assessing the collectability of clients ...
Collection Specialist
Deerfield Beach, FL · On-site
$18 - $24.25/hr
The Supervisor will be responsible for ongoing monitoring and assessment of the collection strategy and KPIs of the business. The Supervisor is responsible for assessing the collectability of clients ...
Collection Specialist
Pompano Beach, FL · On-site
$17.50 - $23.50/hr
The Supervisor will be responsible for ongoing monitoring and assessment of the collection strategy and KPIs of the business. The Supervisor is responsible for assessing the collectability of clients ...
Quick apply
Collection Specialist
Pompano Beach, FL · On-site
$17.50 - $23.50/hr
The Supervisor will be responsible for ongoing monitoring and assessment of the collection strategy and KPIs of the business. The Supervisor is responsible for assessing the collectability of clients ...
OSINT Collection Analyst
Tampa, FL · On-site
Develop and implement collection strategies for systematic information gathering and exploitation. * Extract, organize, and analyze information from publicly available sources using both manual ...
OSINT Collection Analyst
Tampa, FL · On-site
Develop and implement collection strategies for systematic information gathering and exploitation. * Extract, organize, and analyze information from publicly available sources using both manual ...
Senior Collection Strategist
Tampa, FL · On-site
SOS International LLC (SOSi) is seeking a Senior Collection Strategist to support our customer in McDill AFB, Florida. Essential Job Duties * Assess single and multi-INT collection platforms.
Senior Collection Strategist
Tampa, FL · On-site
SOS International LLC (SOSi) is seeking a Senior Collection Strategist to support our customer in McDill AFB, Florida. Essential Job Duties * Assess single and multi-INT collection platforms.
Senior Collection Strategist
Tampa, FL · On-site
SOS International LLC (SOSi) is seeking a Senior Collection Strategist to support our customer in McDill AFB, Florida. Essential Job Duties * Assess single and multi-INT collection platforms.
Senior Collection Strategist
Tampa, FL · On-site
SOS International LLC (SOSi) is seeking a Senior Collection Strategist to support our customer in McDill AFB, Florida. Essential Job Duties * Assess single and multi-INT collection platforms.
Support the development of policies, collection strategies, and plans to employ ISR assets across the range of conventional and special operations in the USCENTCOM AOR, including, but not limited to ...
Support the development of policies, collection strategies, and plans to employ ISR assets across the range of conventional and special operations in the USCENTCOM AOR, including, but not limited to ...
Support the development of policies, collection strategies, and plans to employ ISR assets across the range of conventional and special operations in the USCENTCOM AOR, including, but not limited to ...
Support the development of policies, collection strategies, and plans to employ ISR assets across the range of conventional and special operations in the USCENTCOM AOR, including, but not limited to ...
Senior Intelligence Planner (ISR)
Tampa, FL · On-site
Support the development of policies, collection strategies, and plans to employ ISR assets across the range of conventional and special operations in the USCENTCOM AOR, including, but not limited to ...
Senior Intelligence Planner (ISR)
Tampa, FL · On-site
Support the development of policies, collection strategies, and plans to employ ISR assets across the range of conventional and special operations in the USCENTCOM AOR, including, but not limited to ...
Collection Manager, Senior
Tampa, FL · On-site
$99K - $225K/yr
On our team, you will assist in developing collection strategies, postures, and plans that help commanders and analysts close intelligence gaps and improve decision advantage. You will apply ...
Collection Manager, Senior
Tampa, FL · On-site
$99K - $225K/yr
On our team, you will assist in developing collection strategies, postures, and plans that help commanders and analysts close intelligence gaps and improve decision advantage. You will apply ...
Collection Manager, Senior with Security Clearance
Tampa, FL · On-site
$99K - $225K/yr
On our team, you will assist in developing collection strategies, postures, and plans that help commanders and analysts close intelligence gaps and improve decision advantage. You will apply ...
Collection Manager, Senior with Security Clearance
Tampa, FL · On-site
$99K - $225K/yr
On our team, you will assist in developing collection strategies, postures, and plans that help commanders and analysts close intelligence gaps and improve decision advantage. You will apply ...
Coordinate and validate highly complex imagery collection strategies supporting a wide array of areas, to include, Indications and Warning (I&W), Joint/Fleet/Agency Requests for Information (RFI ...
Coordinate and validate highly complex imagery collection strategies supporting a wide array of areas, to include, Indications and Warning (I&W), Joint/Fleet/Agency Requests for Information (RFI ...
GEOINT Collections Manager
Tampa, FL · On-site
Coordinate and validate highly complex imagery collection strategies supporting a wide array of areas, to include, Indications and Warning (I&W), Joint/Fleet/Agency Requests for Information (RFI ...
GEOINT Collections Manager
Tampa, FL · On-site
Coordinate and validate highly complex imagery collection strategies supporting a wide array of areas, to include, Indications and Warning (I&W), Joint/Fleet/Agency Requests for Information (RFI ...
SOS International LLC (SOSi) is seeking a Senior Collection Strategist to support our customer in McDill AFB, Florida. Essential Job Duties * Assess single and multi-INT collection platforms.
SOS International LLC (SOSi) is seeking a Senior Collection Strategist to support our customer in McDill AFB, Florida. Essential Job Duties * Assess single and multi-INT collection platforms.
ISR Collection Analyst
Tampa, FL · On-site
Identify intelligence gaps and recommend collection strategies to improve situational awareness and operational outcomes. * Integrate ISR-derived information into intelligence products, operational ...
ISR Collection Analyst
Tampa, FL · On-site
Identify intelligence gaps and recommend collection strategies to improve situational awareness and operational outcomes. * Integrate ISR-derived information into intelligence products, operational ...
Senior Collection Manager
Tampa, FL · On-site
Engage with analysts to determine intelligence needs and develop collection strategies . * Convert requirements into ISR collection taskings that satisfy operational needs. * Establish priorities ...
Senior Collection Manager
Tampa, FL · On-site
Engage with analysts to determine intelligence needs and develop collection strategies . * Convert requirements into ISR collection taskings that satisfy operational needs. * Establish priorities ...
Collection Strategy information
What is collection strategy?
What other jobs can I pivot to after working in collections?
What is the difference between Collection Strategy vs Collections Analyst?
| Aspect | Collection Strategy | Collections Analyst |
|---|---|---|
| Required Credentials | Typically a bachelor's degree in finance, business, or related field | Same as Collection Strategy, often with certifications like CPA or CFA |
| Work Environment | Strategic planning teams, corporate offices | Collections departments, financial institutions |
| Employer & Industry Usage | Used across industries for debt management planning | Primarily in banking, finance, and credit companies |
| Search & Comparison Intent | Focuses on developing collection approaches and policies | Focuses on executing collection activities and recovering debts |
While Collection Strategy involves planning and developing methods to optimize debt collection processes, Collections Analysts focus on executing these strategies by contacting debtors and recovering owed funds. Both roles require similar educational backgrounds and are integral to financial institutions' debt management efforts, but they differ in scope and daily responsibilities.
How does a Collection Strategy professional typically collaborate with other departments to optimize debt recovery processes?
What is a collection strategy?
What are the key skills and qualifications needed to thrive in Collection Strategy, and why are they important?
What is the highest paying collection job?
What jobs pay 500,000 a year in the US?

Manager, Digital and AI Debt Collections
Pompano Beach, FL • On-site
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 15 days ago
Job description
- Develop and execute digital collection strategies using SMS/text messaging, email, chat, and other digital communication channels
- Identify opportunities to incorporate AI into collection workflows, customer engagement, account prioritization, and operational decision-making
- Evaluate customer response, engagement, contact, and payment data to improve digital campaigns and collection outcomes
- Design and test messaging strategies, contact sequences, segmentation approaches, and targeted campaigns for delinquent customers
- Partner with IT, Compliance, Data Analysts, and departmental leaders to implement digital and AI-driven solutions
- Analyze existing collection and servicing processes to identify opportunities for automation, efficiency, and improved customer engagement
- Research and evaluate technology vendors, platforms, and AI tools that can enhance collection operations
- Develop performance metrics, dashboards, and reporting to measure the effectiveness of digital collection strategies
- Ensure digital communications and collection practices comply with applicable regulations, internal policies, and customer consent requirements
- Document processes, workflows, campaign strategies, and operating procedures
- Manage or assist in managing a small team responsible for digital collection initiatives and related operational activities
- Train, coach, and support employees as new technologies and collection strategies are introduced
- Debt collections or loan servicing experience required
- Bachelor’s degree required
- Strong interest in digital communications, automation, artificial intelligence, and emerging technology
- Experience using SMS/text messaging, email, or other digital channels to communicate with customers
- Highly analytical, curious, and motivated to use data to improve results
- Strong project management skills and the ability to take initiatives from concept through implementation
- Detail-oriented and willing to dig into processes, workflows, campaign performance, and customer behavior
- Ability to collaborate effectively with IT, Compliance, Analytics, Operations, vendors, and senior leadership
- Experience managing, supervising, mentoring, or coaching employees preferred
- Experience with process improvement, workflow mapping, policies, or procedures is a plus
- Ability to balance innovation, customer experience, operational performance, and regulatory compliance
- Competitive salary and bonus opportunity
- Comprehensive benefits package, including medical, dental, vision, life insurance, disability, and a 401(k) with Company match
- Stable company with more than 30 years of success and growth
- Opportunity to help shape SAFCO’s digital and AI collection strategy
- Ability to make a visible impact and grow your career
- Collaborative, team-oriented culture that values innovation, accountability, and professional development
Follow our team, culture, and career opportunities.
About Southern Auto Finance
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
51 - 200 Employees
Headquarters location
Fort Lauderdale, FL, US
Year founded
1990