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Collection Representative Jobs in Florida (NOW HIRING)

THE COLLECTION

Valet / Porter

Coral Gables, FL

$14.25 - $19/hr

REPRESENT LEGACY. At THE COLLECTION we do more than sell vehicles; we deliver experiences that are rooted in heritage and driven by performance. As curators of the finest in luxury vehicles, we are ...

The Collection

Accounting Specialist

Coral Gables, FL · On-site

$20.25 - $27.25/hr

Represent Legacy. At THE COLLECTION we do more than sell vehicles; we deliver experiences that are rooted in heritage and driven by performance. As curators of some of the world's most prestigious ...

The Collection

Accounting Specialist

Coral Gables, FL · On-site

$20.25 - $27.50/hr

Represent Legacy. At THE COLLECTION we do more than sell vehicles; we deliver experiences that are rooted in heritage and driven by performance. As curators of some of the world's most prestigious ...

THE COLLECTION

Accounting Specialist

Coral Gables, FL

$20.25 - $27.25/hr

Represent Legacy. At THE COLLECTION we do more than sell vehicles; we deliver experiences that are rooted in heritage and driven by performance. As curators of some of the world's most prestigious ...

The Collection

Accounting Specialist

Coral Gables, FL · On-site

$20.25 - $27.50/hr

Represent Legacy. At THE COLLECTION we do more than sell vehicles; we deliver experiences that are rooted in heritage and driven by performance. As curators of some of the world's most prestigious ...

The Brock Group

Collections Clerk

Pompano Beach, FL · On-site

$15.75 - $20.75/hr

Update AR aging reports for weekly collection calls; provide account status updates and collection ... Escalate seriously delinquent accounts to management, sales representatives, outside agencies, or ...

THE COLLECTION

Sales Manager

Coral Gables, FL

Represent Legacy. At THE COLLECTION we do more than sell vehicles; we deliver experiences that are rooted in heritage and driven by performance. As curators of the finest in luxury vehicles, we are ...

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Collection Representative information

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How much do collection representative jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for collection representative in Florida is $14.29, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $15.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collection Representative, and why are they important?

To thrive as a Collection Representative, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and phone systems is typically required. Persistence, empathy, and professionalism help build rapport with customers and navigate difficult conversations. These skills are crucial for recovering outstanding debts while maintaining positive customer relationships and upholding company reputation.

What is the role of a collection representative?

A collection representative is responsible for contacting customers to collect overdue payments, negotiating payment plans, and maintaining accurate records of collection activities. They often use communication skills, negotiation techniques, and collection software to recover debts efficiently and comply with relevant laws. The role requires attention to detail and the ability to handle sensitive financial information.

What is the difference between Collection Representative vs Credit Analyst?

AspectCollection RepresentativeCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes relevant certificationsBachelor's degree in finance, accounting, or related field; certifications like CFA are common
Work EnvironmentCall centers, offices, or remote work; focus on debt recoveryBanking or financial institutions; analyzing credit data and risk
Employer & Industry UsageFinancial services, collection agencies, banksBanks, lending companies, financial institutions
Search & Comparison IntentUnderstanding debt collection rolesAssessing creditworthiness and risk analysis

While both roles operate within the financial sector, Collection Representatives focus on recovering unpaid debts through communication with customers, often requiring strong interpersonal skills. Credit Analysts evaluate financial data to determine credit risk, requiring analytical skills and relevant certifications. The roles differ in responsibilities, work environment, and required credentials, but both are essential in financial services.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Credit and Collections Director, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of debt recovery laws and credit management tools.

How does a Collection Representative typically collaborate with other departments to resolve account issues?

Collection Representatives frequently work alongside customer service, billing, and sometimes sales teams to gather accurate account information and address customer concerns. Effective collaboration ensures that payment disputes or account discrepancies are resolved promptly, improving the likelihood of successful collections. Open communication with these departments helps Collection Representatives provide tailored solutions to customers, which can both recover outstanding balances and maintain positive client relationships.

What job makes $10,000 a month without a degree?

A collection representative typically does not earn $10,000 a month without a degree; most roles in collections pay between $3,000 and $6,000 monthly. High earnings in collections usually require extensive experience, strong negotiation skills, and sometimes bonuses or commissions, but reaching $10,000 monthly is uncommon without advanced qualifications or management positions.

What are Collection Representatives?

Collection Representatives are professionals responsible for contacting individuals or businesses to collect payments on overdue accounts. They typically work for collection agencies, financial institutions, or other organizations that extend credit. Their duties include negotiating payment arrangements, updating account information, and advising customers on payment options. Collection Representatives must adhere to federal and state regulations regarding debt collection practices while maintaining a professional and empathetic approach.

What is a collection representative?

A collection representative is a professional responsible for contacting customers to collect overdue payments on accounts or loans. They often use communication skills, negotiation, and sometimes specialized software to manage accounts and ensure timely payments while maintaining customer relationships.
More about Collection Representative jobs
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Collection Representative jobs near you
Luxury Service Experience Coordinator (BDC)

Luxury Service Experience Coordinator (BDC)

THE COLLECTION

Coral Gables, FL

$17 - $22.25/hr

Full-time

Posted 8 days ago

Job description

DRIVE EXCELLENCE. LEAD PASSION. REPRESENT LEGACY.

At THE COLLECTION we do more than sell vehicles; we deliver experiences that are rooted in heritage and driven by performance. 

As curators of the finest in luxury vehicles, we are committed to providing and sustaining the highest standard of excellence. If you are passionate about delivering unparalleled client satisfaction and providing high-quality services, we invite you to join our team as a Luxury Service Experience Coordinator.

Why Join Us:

  • Represent a collection of world-class luxury brands
  • Work in a high-energy, professional environment
  • Competitive pay + benefits package

What You’ll Do:

  • Make a professional, personalized first impression as our service client’s initial point of contact.
  • Manage inbound and outbound calls, emails, and digital inquiries with efficiency and care.
  • Schedule, confirm, and follow-up on client appointments to ensure a positive experience.
  • Contact clients regarding their service needs, preventative maintenance reminders, and active campaigns and maintain accurate records and communication logs.
  • Support service team by managing appointment flow and maximizing shop capacity.
  • Uphold THE COLLECTION’s standard of excellence in every interaction.

What We Seek:

  • Previous customer service or call center experience (automotive experience is a plus, but not required)
  • Exceptional communication skills with a polished and professional demeanor
  • Strong organizational skills and attention to detail
  • Ability to multitask and thrive in a fast-paced environment
  • A client-first mindset with a passion for delivering elevated service experiences
  • Positive, driven, and team-oriented professionals

This is more than a customer service role; it is an opportunity to represent and support the most iconic brands in the world. If you are ready to advance your pole position, your next lap starts here. Jump in. Apply now.

We are an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace where all individuals are treated with respect and dignity. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.

We encourage applications from all qualified candidates, including those from historically underrepresented groups. Our workplace is free from harassment, discrimination, and retaliation, and we value diverse perspectives, experiences, and ideas that drive innovation and growth.

Apply