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Collection Manager Jobs in Grapevine, TX (NOW HIRING)

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Collection Manager information

See Grapevine, TX salary details

$28.6K

$54.3K

$100.7K

How much do collection manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for collection manager in Grapevine, TX is $54,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $60,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.
More about Collection Manager jobs
What are the most commonly searched types of Collection jobs in Grapevine, TX? The most popular types of Collection jobs in Grapevine, TX are:
What job categories do people searching Collection Manager jobs in Grapevine, TX look for? The top searched job categories for Collection Manager jobs in Grapevine, TX are:
What cities near Grapevine, TX are hiring for Collection Manager jobs? Cities near Grapevine, TX with the most Collection Manager job openings:
Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Grapevine, TX as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $54,252 per year, or $26.1 per hour.

Collections Strategy Manager

Hyundai Capital America

Plano, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

Hyundai Capital America rating

8.4

Company rating: 8.4 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Description
Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.
We're a company driven by growth, innovation, and people. At HCA, you'll find opportunities to build new skills, expand your career, and make a real impact-while working in a diverse, inclusive, and values-driven environment. We're proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.
If you're looking for a fast-paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.
WHAT YOU WILL DO
The Collections Strategy Manager is responsible for supporting Collections strategy through datadriven analysis, process improvement, and cross-functional initiative execution. This role leads defined workstreams in partnership with internal stakeholders, including IT, Compliance, and third-party vendors, to evaluate business processes, identify operational improvement opportunities, support testing strategies, and translate findings into actionable recommendations. This role also supports structured problem-solving and operational performance improvement efforts that help strengthen individual, team, and departmental outcomes.
HOW YOU WILL MAKE AN IMPACT
  • Lead defined Collections strategy workstreams and support department-level initiatives from planning through implementation, including project coordination, scheduling, tracking, reporting, user acceptance testing, business validation, and post-implementation review. Partner closely with IT, Compliance, and third-party vendors to support effective execution and business alignment.
  • Analyze Collections processes, procedures, and systems to identify operational improvement opportunities. Develop data-driven recommendations and support implementation of strategies that improve process effectiveness, operational efficiency, and overall performance.
  • Support Collections strategy testing by developing, designing, and implementing A/B tests to evaluate operational activities, measure outcomes, and inform data-driven business decisions.
  • Support operational coaching and structured problem-solving efforts by partnering with leaders and stakeholders to identify performance gaps, co-create solutions, and improve individual, team, and departmental outcomes.

Qualifications
WHAT YOU WILL BRING TO THE ROLE
  • Minimum 5-7 years of progressive experience in collections, risk, financial services operations, or a related business operations function.
  • Experience supporting strategy, analysis, process improvement, or operational performance initiatives preferred.
  • Automotive finance, captive finance, or financial services industry experience preferred.
  • Bachelor's degree or equivalent work experience.
  • Experience with SQL/Business Intelligence (BI) tools or programing.
  • Demonstrated ability to research complex business problems, analyze data, evaluate alternatives, and develop fact-based recommendations.
  • Ability to communicate analytical findings and recommendations clearly to business partners, leaders, and cross-functional stakeholders.
  • Ability to work independently in a self-directed environment while managing assigned priorities and deliverables.
  • Knowledge of collections operations, financial services processes, strategy testing, performance measurement, forecasting, and planning methodologies.
  • Strong working knowledge of operational systems, business software, data management tools, and data analytics tools.
  • Proficiency in Microsoft Office Suite, including Excel and PowerPoint, with the ability to organize data and present insights effectively.
  • Ability to apply data management and analytical concepts within a financial services or collections operations environment.

WE TAKE CARE OF OUR PEOPLE
At HCA, our people drive our success. That's why we offer a competitive rewards package that supports your health, financial future, and overall wellbeing-at work and beyond.
Benefits Highlights
  • Hybrid flexibility - 4 days in office, 1 day remote
  • Vehicle perks - monthly vehicle allowance plus purchase and lease discounts
  • Comprehensive health coverage - medical, dental, and vision plans
  • Employer-funded HSA contributions to help reduce healthcare costs
  • 401(k) with company match and immediate vesting from day one
  • 100% company-paid life and disability insurance
  • Wellbeing benefits including fitness and health resources
  • Leadership programs and career development that support continuous learning
  • Paid Volunteer Time Off and a company charitable donation in your honor

Because great benefits help you thrive-personally and professionally.
WHAT HAPPENS NEXT
Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our culture, visit our careers page.
OTHER DETAILS
Our Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace-because we believe diversity builds stronger teams. We comply with all applicable federal, state, and local equal employment opportunity laws and do not discriminate on the basis of race, religion or creed, color, national origin, ancestry, caste, citizenship, sex or gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, family care or medical leave status, military or veteran status, political affiliation, or any other characteristic protected by law. Information provided during the application process is requested in good faith and will be used solely in accordance with applicable employment laws.
California Privacy Notice
This notice only applies to our applicants who reside in the State of California.
The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as by the California Privacy Rights Act of 2020 ("CCPA").
If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com .

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