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Collection Manager Jobs in Frisco, TX (NOW HIRING)

JLL

Data Collection Specialist II

Dallas, TX · Remote

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale ... Candidate must have strong time management and problem-solving skills, with the ability to meet ...

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Collection Manager information

See Frisco, TX salary details

$29K

$55K

$102K

How much do collection manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for collection manager in Frisco, TX is $54,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $61,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.
More about Collection Manager jobs
What are the most commonly searched types of Collection jobs in Frisco, TX? The most popular types of Collection jobs in Frisco, TX are:
What are popular job titles related to Collection Manager jobs in Frisco, TX? For Collection Manager jobs in Frisco, TX, the most frequently searched job titles are:
What job categories do people searching Collection Manager jobs in Frisco, TX look for? The top searched job categories for Collection Manager jobs in Frisco, TX are:
What cities near Frisco, TX are hiring for Collection Manager jobs? Cities near Frisco, TX with the most Collection Manager job openings:
Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Frisco, TX as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $54,960 per year, or $26.4 per hour.

Collection Services Analyst

Veritiv Corporation

Carrollton, TX • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

HYBRID ROLE BASED OUT OF OUR CARROLLTON OFFICE

Job Purpose:

The Collection Services Analyst is responsible for managing customer accounts to ensure timely payment of outstanding balances. This role works with customers and internal partners to resolve payment issues, reduce delinquency, improve cash flow, and maintain positive customer relationships while supporting the company's credit and collection objectives.

Job Responsibilities:

Research and resolve customer disputes and issues.
Gain access to and enter invoices for customers so we can obtain payment via a third party invoicing system.
Consistent follow up to insure customer information requests have been satisfied and commitments have been met.
Document all customer collection contacts (both internal and external), specifically promises to pay, agreements and information requests.
Maintain customer contact (via phone and e-mail) regarding delinquent invoices, credit memos, invalid deductions, on account payments, customer disputes and terms discrepancies.
Collect relevant information that is needed to affect payment, including obtaining copies of invoices, proofs of delivery, credit memos, details from a DFR and on account payments.
Monitor a specific portfolio of accounts and initiates action to facilitate on-time payment of invoices and to recover delinquent receivable.
Establish and maintain positive relationships with customers both internal and external.

Additional Responsibilities & Qualifications:

Strong customer focused orientation. Establish and maintain positive relationships with customers both internal and external.
Strong organizational and project management skills.

Work Experience:

3-5 years of related job experience. Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment. Basic experience of simple office/operational systems. Excellent verbal, written, people, and diplomacy skills are required. Experience of planning, managing and organizing resources within short/medium timescales within the overall policy framework. Proficient with Microsoft Office Suite. Strong customer service skills (friendly, courteous and helpful).

Education:

Bachelor's Degree Preferred

What We Offer

  • Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
  • Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
  • Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
  • Healthcare benefits (including medical, dental, vision, and health savings account), life, AD&D, and disability insurance, 401k, paid time off, tuition reimbursement, employee assistance program, and other fringe benefits.

About Veritiv

Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.comand connect with the Company on LinkedIn.

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