Collection Manager Jobs in Baton Rouge, LA (NOW HIRING)

Salary : $5,023.00 - $9,856.00 Monthly
Location : Baton Rouge, LA
Job Type: Classified
Job Number: OGB 062626 ERG
Department: Office of Group Benefits
Opening Date: 06/26/2026
Closing Date: 7/3/2026 11:59 PM Central
About this Job
The Office of Group Benefits administers the State's health and life insurance plans and related benefits programs. This job title has an assigned pay grade of AS-620.
This position serves as the Group Benefits Manager in the Contracts section at the Office of Group Benefits (OGB) and is primarily responsible for the day to day pre- and post-proposal/contract activities and contract deliverable activities. This position serves as the primary assistant to the Group Benefits Director.
The Division of Administration is the state government's management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:

• Overseeing the state's capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Minimum Qualifications
Seven years of experience in benefits administration, program management, legal research and analysis, health services, claims administration, financial or operational auditing, policy planning or development, contracts or procurement; OR
Six years of full-time work experience in any field plus four years of experience in benefits administration, program management, legal research and analysis, health services, claims administration, financial or operational auditing, policy planning or development, contracts or procurement; OR
A bachelor's degree plus four years of experience in benefits administration, program management, legal research and analysis, health services, claims administration, financial or operational auditing, policy planning or development, contracts or procurement; OR
An advanced degree plus three years of experience in benefits administration, program management, legal research and analysis, health services, claims administration, financial or operational auditing, policy planning or development, contracts or procurement.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:

• Manage activities related to data and correspondence retention, such as files, records, and other data relative to the contract process.
• Manage day-to-day activities in providing assistance to OGB Contract Supervisors and vendors to ensure compliance with contracts
• Manage OGB Contract Supervisors and Assistant Contract Supervisors to ensure OGB is complying with contracts, which includes ensuring proper deliverable maintenance, review, and timely submission by vendors.
• Review vendors' independent assurance submissions and draft Key Internal Control Questionnaire and Status Updates as necessary.
• Assist in the development and research of weekly, monthly, quarterly, and annual reports to ensure compliance with the contract.
• Work with Information Technology (IT) staff regarding interfaces and data collection from various systems and sources, etc.; participate in the development of reports that will aid in collecting information and data for contracts.
• Assist in the drafting of contract amendments.
• Assist the Director in the oversight of audits with consulting companies, legislative auditors, and/or vendor auditors; provide information and documentation as needed for audits and to withstand audit findings.
• Assist in the planning, assessment, and preparation of procurement documents (i.e., Request for Proposals, Invitation to Bid, Contracts, Interagency Agreements, etc.) with the Contract Section, as needed.
• Assist the Director with all pre-procurement solicitation and contract activities such as research, collection of data and information, preparation of documents, scheduling conferences and meetings with OGB staff and/or Evaluation Committee to ensure needs are met.
• Assist with other OGB related responsibilities and duties as necessary.

Position-Specific Details:
Appointment Type: This vacancy will be filled by a new hire or by promotion of a current permanent status classified employee. A permanent status employee may be required to serve a new probationary period in lieu of promotion.
Louisiana is a "State as a Model Employer" for People with Disabilities.

• ENVIRONMENTAL CONDITIONS AND PHYSICAL LIABILITIES REQUIRED
  Strong oral and written communication skills. Excellent organizational and time management skills.
  Excellent computer and accounting skills. Must be proficient in Microsoft Excel, PowerPoint, and Word.

How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
A criminal history check may be conducted on all new hires as well as employees changing positions, including promotions, demotions, details, reassignments, and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-Verify system.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The selected candidate will be required to submit original documentation upon hire.
For further information about this posting, please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
email:
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at
Parental Leave - Up to six weeks paid parental leave
More information can be found at
Holidays and Leave - State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (),
• Louisiana School Employees Retirement System (), among others