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Collection Agency Jobs in Indiana (NOW HIRING)

Marion Health

Collection Specialist

Marion, IN · On-site

$16.50 - $22.25/hr

Ability to work effectively with an outside collection agency. * Analytical and basic math skills for determining appropriate reporting. * High degree of accuracy with concentration and close ...

Marion Health

Collection Specialist

Marion, IN · On-site

$16.50 - $22.25/hr

Ability to work effectively with an outside collection agency. * Analytical and basic math skills for determining appropriate reporting. * High degree of accuracy with concentration and close ...

Public Service Credit Union

Collector

Fort Wayne, IN

$15.50 - $20.75/hr

Prepare information needed or required by collection agency, and post receipts from collection agency. Correspond with attorneys regarding accounts that have been sent out for legal. * Complete all ...

PSCU

Collector

Fort Wayne, IN · On-site

$15.50 - $20.75/hr

Prepare information needed or required by collection agency, and post receipts from collection agency. Correspond with attorneys regarding accounts that have been sent out for legal. * Complete all ...

Public Service Credit Union

Collector

Fort Wayne, IN · On-site

$15.50 - $20.75/hr

Prepare information needed or required by collection agency, and post receipts from collection agency. Correspond with attorneys regarding accounts that have been sent out for legal. * Complete all ...

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Two to four years' experience in a physician office, hospital registration, collection agency, hospital or professional billing or training at an educational institution that includes medical billing.

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Two to four years' experience in a physician office, hospital registration, collection agency, hospital or professional billing or training at an educational institution that includes medical billing.

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Two to four years' experience in a physician office, hospital registration, collection agency, hospital or professional billing or training at an educational institution that includes medical billing.

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Two to four years' experience in a physician office, hospital registration, collection agency, hospital or professional billing or training at an educational institution that includes medical billing.

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Two to four years' experience in a physician office, hospital registration, collection agency, hospital or professional billing or training at an educational institution that includes medical billing.

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All JobsCollection Agency JobsCollection Agency Jobs in Indiana

Collection Agency information

See Indiana salary details

$9

$19

$28

How much do collection agency jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for collection agency in Indiana is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.97 per hour, depending on experience, location, and employer.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

How do I become a collection agent?

To become a collection agent, you typically need a high school diploma or equivalent and strong communication skills. Some employers prefer candidates with experience in customer service or finance, and obtaining a certification such as the Certified Collection Specialist (CCS) can improve job prospects. The role often requires familiarity with debt collection laws and the use of collection software.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as collections managers or debt recovery directors, which can earn six-figure salaries. These positions typically require extensive experience, strong negotiation skills, and knowledge of industry regulations, often supplemented by certifications like Certified Collection Professional (CCP).

What jobs pay $10,000 a month without a degree?

A collection agency role typically does not pay $10,000 a month without experience or advanced skills. High-paying jobs without a degree often include sales, real estate, or certain tech roles like software development, which may require self-education or certifications. Achieving such income usually involves commission-based work, entrepreneurship, or specialized skills that command higher pay.

How to make 2000 a week working from home?

A collection agency representative can potentially earn $2,000 weekly by handling high-volume accounts, working efficiently, and possibly earning commissions or bonuses based on recovery rates. Success depends on experience, skill in negotiation, and the company's pay structure, often requiring strong communication and organizational skills. Typically, this role involves remote work with a focus on debt collection and compliance.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.
What are popular job titles related to Collection Agency jobs in Indiana? For Collection Agency jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Collection Agency jobs in Indiana look for? The top searched job categories for Collection Agency jobs in Indiana are:
What cities in Indiana are hiring for Collection Agency jobs? Cities in Indiana with the most Collection Agency job openings:
Collection Agency jobs near you
Infographic showing various Collection Agency job openings in Indiana as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 59% Full Time, 12% Part Time, and 27% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $39,654 per year, or $19.1 per hour.
Division Collection Manager

Division Collection Manager

GPC - Genuine Parts Company

Fort Wayne, IN • On-site

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Genuine Parts Company rating

6.8

Company rating: 6.8 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

218th of 339 rated retail wholesalers

Job description

SUMMARY:
The Division Collection Manager works to collect on outstanding customer accounts receivable balances.

JOB DUTIES:
• Reviews collection reports, prioritizes, and pursues assigned accounts for collections.
• Uses problem solving techniques to ensure payment.
• Audits delinquent accounts considered to be uncollectible to ensure maximum efforts are taken before recommending accounts to be placed with a collection agency or attorney.
• Identifies and prevents credit risk and receivables related loss.
• Evaluates customer records based on payment history and recommends that accounts are closed, credit limit reduced, or extended.
• Communicatees and works with branches on their Accounts Receivable balances.
• Manages a small team of employees. Responsible for hiring, training, development, and discipline.
• Assists branches as needed in using Accounts Receivable software.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE:
Typically requires a bachelor's degree and three (3) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES:
• Intermediate Microsoft Office skills with an emphasis on Excel and Access.
• Excellent verbal and written communication skills.
• Ability to communicate across all levels of the organization.
• Excellent problem solving skills.
• Efficient and organized.
• Strong follow-up skills and attention to detail.
• Ability to apply a customer service oriented approach to collection management.

SUPERVISORY RESPONSIBILITY: 0-5 Direct Reports

COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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