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Work From Home Collections Jobs in Indiana (NOW HIRING)

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

This role is designed for individuals looking to learn a new skill and work from home with support. Responsibilities: * Connect with individuals requesting information * Provide guidance on coverage ...

This role is designed for individuals looking to learn a new skill and work from home with support. Responsibilities: * Connect with individuals requesting information * Provide guidance on coverage ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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Work From Home Collections information

See Indiana salary details

$12

$20

$28

How much do work from home collections jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for work from home collections in Indiana is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What is a work from home collections?

A Work From Home Collections job involves contacting customers to recover overdue payments on behalf of a company. Agents typically make phone calls, send emails, and negotiate payment plans while maintaining professionalism and compliance with collection laws. This role requires strong communication skills, patience, and problem-solving abilities. Employees use specialized software to track accounts and update payment statuses. Working from home allows for flexibility, but meeting performance targets and adhering to company policies is essential.

What are the typical daily responsibilities for someone in a work from home collections position?

In a Work From Home Collections role, your daily responsibilities usually include making outbound calls or sending emails to customers with outstanding balances, negotiating payment arrangements, and documenting all interactions in company systems. You may also research and resolve customer disputes, work closely with team members via virtual platforms, and meet daily or weekly recovery targets. Attention to detail and strong organizational skills are essential, as you’ll handle sensitive financial data and multiple cases simultaneously. Many positions provide ongoing training and support to help you succeed in a remote, goal-oriented environment.

What are the key skills and qualifications needed to thrive in a work from home collections position, and why are they important?

To excel in a Work From Home Collections role, you typically need strong communication skills, attention to detail, and experience in customer service or accounts receivable. Familiarity with collections software, CRM platforms, and basic office applications is often required, and some employers may value certifications in credit and collections. Outstanding negotiation skills, empathy, resilience, and the ability to work independently help professionals stand out in this field. These capabilities ensure effective debt recovery, maintain positive customer relationships, and support productivity in a remote setting.

What cities in Indiana are hiring for Work From Home Collections jobs?

Cities in Indiana with the most Work From Home Collections job openings:

Infographic showing various Work From Home Collections job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $42,484 per year, or $20.4 per hour.

Full-time

Posted 25 days ago


Job description

Remote Member Support Advisor
100% Remote | Flexible Schedule | Leadership Development Opportunity
Build a Career Centered on Service, Growth, and Opportunity
Are you looking for a career that offers flexibility, professional development, and the opportunity to make a meaningful impact?
AO is seeking motivated, service-oriented professionals to join our growing remote team as Remote Member Support Advisors. In this role, you'll help individuals understand their benefit options while developing valuable communication, client service, and leadership skills in a supportive, mentorship-driven environment.
Whether you're launching a new career or looking for your next opportunity, you'll receive the training, coaching, and resources needed to succeed-while working from the comfort of your home.
Why Join AO?
🏡 100% Remote Work
Enjoy the flexibility of working from home while collaborating with a supportive virtual team.
⏰ Flexible Schedule
Create a schedule that fits your lifestyle while maintaining a healthy work-life balance.
📚 Mentorship & Leadership Development
Receive ongoing coaching from experienced leaders through structured training and leadership development programs designed to help you advance.
What We Offer
  • Weekly Pay + Performance Bonuses - Competitive weekly compensation with opportunities for additional incentives.
  • Performance-Based Career Advancement - Grow into leadership opportunities based on your results and development.
  • Medical Reimbursement Program - Eligible representatives may participate after meeting program requirements.
  • Union-Backed Support & Representation - Enjoy the stability and professional support of a union-supported environment.
  • Leadership Conferences & Professional Development - Continue growing through ongoing education, coaching, and virtual training.
  • Incentive Travel - Top-performing team members may qualify for all-expenses-paid incentive trips and recognition events.
What You'll Do
  • Provide exceptional service and support to prospective and existing clients
  • Conduct virtual appointments using Zoom and other communication platforms
  • Answer questions and educate clients on available benefit options
  • Guide clients through the enrollment process with professionalism and care
  • Maintain accurate records and follow-up communications
  • Participate in ongoing training, mentorship, and professional development
  • Build lasting client relationships through trust, communication, and exceptional service
What We're Looking For
Successful candidates typically demonstrate:
  • A genuine commitment to delivering outstanding customer service
  • Excellent communication and interpersonal skills
  • Leadership potential with a desire to learn, mentor, and grow
  • Positive attitude and strong work ethic
  • Ability to work independently in a remote environment
  • Strong organizational and time-management skills
  • Coachability and a commitment to continuous improvement

Customer service, hospitality, retail, healthcare, education, financial services, and leadership experience are all valuable-but not required. We provide comprehensive training for motivated individuals ready to build a long-term career.
Why Build Your Career with AO?
At AO, we believe great leaders begin by serving others. Many of our top-performing leaders started in entry-level client service roles and advanced through mentorship, continuous learning, and consistent performance.
If you're looking for a remote opportunity where your growth is supported, your contributions are valued, and your career has room to flourish, we'd love to hear from you.Take the Next Step
If you're ready to build a meaningful career with flexibility, mentorship, and long-term advancement opportunities, apply today to become a Remote Member Support Advisor.Work remotely. Serve with purpose. Grow into leadership.