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Collection Agency Jobs in Indiana (NOW HIRING)

HealthNet

Medical Billing Specialist

Indianapolis, IN · On-site

$17.25 - $22/hr

Additional responsibilities may include assisting with patient payment arrangements, payment posting support, account resolution activities, and coordination with collection agencies when necessary ...

HealthNet

Medical Billing Specialist

Indianapolis, IN · On-site

$17.25 - $22/hr

Additional responsibilities may include assisting with patient payment arrangements, payment posting support, account resolution activities, and coordination with collection agencies when necessary ...

State of Indiana

Revenue Tax Specialist

Indianapolis, IN · On-site

$47.32K/yr

We work collaboratively with the Indiana Governor's office, the General Assembly, state agencies ... In this position, you will work will involve the examination, review, assessment, and collection of ...

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Collection Agency information

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$9

$19

$28

How much do collection agency jobs pay per hour?

As of May 31, 2026, the average hourly pay for collection agency in Indiana is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are popular job titles related to Collection Agency jobs in Indiana? For Collection Agency jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Collection Agency jobs in Indiana look for? The top searched job categories for Collection Agency jobs in Indiana are:
What cities in Indiana are hiring for Collection Agency jobs? Cities in Indiana with the most Collection Agency job openings:
Collection Agency jobs near you
Infographic showing various Collection Agency job openings in Indiana as of May 2026, with employment types broken down into 2% As Needed, 75% Full Time, 11% Part Time, and 12% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,654 per year, or $19.1 per hour.

Accounts Receivable Credit Collections - 1598281

Ursitti Enterprises LLC

Merrillville, IN

$20/hr

Full-time

Posted 23 days ago

Job description

Accounts Receivable/Credit/Collections

 

·        Manage Daily Operations of Credit Management with customers of 2 companies.

·        Manage the day-to-day operation of limiting the company’s accounts to specific credit limits.

·        Investigate and approve new accounts, including spearheading credit limit negotiations between the sales department and the credit research agency, if needed.

·        Manage document change requests such as name changes, assignments, and assumptions.

·        Review requests for an increase in credit levels.

·        Prioritize and delegate daily workload and projects while providing guidance.

·        Develop, review, implement, and maintain reporting and policies of those being managed.  


Accounts Receivable:

·        Collaborate, monitor, and confer with customers and management regarding the collection of past-due amounts.

·        Approve all adjustments and ensure past-due accounts are properly handled.

·        Collaborate with companies’ collection agents and outside legal counsel to resolve delinquent and bankrupt accounts.

·        Manage the collection and distribution of legal filings from the bankruptcy courts as needed.


Financial Management

·        Assist with organization members and relationship management of bank activities.

·        Apply cash collections for two companies.

·        Maintain daily operations of General Ledger accountant for one primary company.

·        Manage monthly closing process.

·        Complete necessary reconciliations.

·        Generate journal entries for both recurring and period-specific transactions.

·        Prepare company financial statements.

·        Prepare associated reports monthly and as needed.

·        Familiarity with the preparation of audit work papers will be helpful for this position.

·        Perform other duties as assigned.


Job Qualifications:


2-3 years of related experience

Bachelor's degree (Accounting, Business Administration, Finance) or related work history.

High level of business interaction knowledge, accounting procedures, computer skills and strong demonstrated analytical skills.

Customer communication and determined collection management experience a plus for this position.