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Collaboration Administrator Jobs (NOW HIRING)

Encova Insurance

Collaboration Administrator

Charleston, WV · On-site +1

$55K - $88K/yr

Start your IT career with Encova Insurance as an End User Compute Collaboration Administrator. In this hybrid role based in Charleston, WV, your work will support our collaboration tools that keep ...

ICF

M365 / Collaboration Platform Administrator

ICF is seeking an M365 / Collaboration Platform Administrator to configure, govern, andmaintainthe Microsoft 365, Google Workspace, and SaaS productivity platform environment for a federal technology ...

TEKsystems

Systems Administrator

Glendale, KY

$55/hr

Administer and configure Microsoft Teams to enable conferencing, live events, and other collaboration features Manage Teams policies, including messaging, meetings, and calling settings Troubleshoot ...

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Collaboration Administrator information

What does a collaboration administrator do?

A Collaboration Administrator is responsible for managing and supporting the tools and platforms that enable communication and teamwork within an organization, such as Microsoft Teams, Slack, or Google Workspace. They handle user access, troubleshoot issues, configure settings, and ensure that collaboration tools are secure and up to date. Additionally, they may provide training and support to users, implement best practices, and collaborate with IT and security teams to optimize system performance.

How does a collaboration administrator typically interact with other teams to ensure seamless communication and workflow integration?

A Collaboration Administrator often works closely with IT, project management, and end-user teams to configure, maintain, and optimize collaborative platforms like Microsoft Teams or Slack. They regularly coordinate with stakeholders to understand business needs, implement new features, and troubleshoot integration issues. Effective communication and a proactive approach are essential, as the role requires translating technical requirements into user-friendly solutions and training team members on best practices for digital collaboration.

What are the key skills and qualifications needed to thrive as a collaboration administrator, and why are they important?

To thrive as a Collaboration Administrator, you need expertise in managing collaboration platforms (such as Microsoft Teams, Slack, or Google Workspace), a solid understanding of network protocols, and often a degree in information technology or a related field. Familiarity with administrative consoles, user management tools, and certifications like Microsoft Certified: Teams Administrator Associate are typically required. Strong problem-solving skills, communication, and attention to detail help administrators support users and facilitate smooth collaboration across teams. These skills ensure secure, efficient, and effective communication infrastructure, which is critical for organizational productivity and data protection.
More about Collaboration Administrator jobs

What job categories do people searching Collaboration Administrator jobs look for?

The top searched job categories for Collaboration Administrator jobs are:

Infographic showing various Collaboration Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution.

Collaboration Administrator

Encova Insurance

Charleston, WV • On-site, Remote

$55K - $88K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

The salary range for this job posting is $55,132.00 - $88,210.00 annually + bonus + benefits. Pay Type: Salary

The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process.

Start your IT career with Encova Insurance as an End User Compute Collaboration Administrator. In this hybrid role based in Charleston, WV, your work will support our collaboration tools that keep our business connected. Working alongside technology professionals, you'll develop valuable technical skills while contributing to projects that support associates across the organization.

Are you a Referral?

If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team.

Unique residence requirements are listed in each job posting, please review closely for details.

Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes:

Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.

The End User Compute CollaborationAdministratorprovides supportofthe Workplace Services footprint within the Encova enterprise.This is anentry leveltechnical role, servingas anadministratorto learn and supportcollaborationsystems.
TheCollaborationAdministratorwillsupport andmaintaincollaborationsystems and solutions.Responsible forbasic technical supportof teams/project.Key to the success of this role isto learn from and support team memberswithin the department, division, and company.
ESSENTIAL FUNCTIONS:
  • Learn and developa technical aptitude for technology, as it related tocollaborationenvironments
  • Learn and develop atechnical understanding of virtualization andcloud-basedcollaborationtechnologies
  • Build anoverall technical aptitude for technology and information technology principles
  • Assistothers intechnical projectteam(s)both local and remote
  • Developandprovidethe ability to serve asMicrosoft Teamsengineer, as it relates to theend userenvironment (other co-product owner isAD Governance, as it relates to theMicrosoft Tenantfootprint and larger scope).
  • Develop and provide support forMicrosoft Teamsphone system and endpoints
  • Develop and provide support for Genesys and WebRTC systems
  • Develop andprovidethe ability to serve asOpenTextXMediusfax systems
  • Executethe completion ofbasictasks and phases of projectsandclient-basedcollaboration systemsupport.
  • Ensurethat deployment standards are met byfollowingsolution/projectteamscope documentation.
  • Participate inknowledge transferfrom other workplace services associates to enhanceone'sabilities to complete technical tasks.
  • Develop an understanding oftechnical systems analysis and design
  • Providefeedback withconsulting support and technical topics
  • Assistintechnical activities leading to the resolution of businessapplicationand technical problems.
  • Abide bycurrentEncovadivision and department standards
  • Develop an understandingontheeffects of company decisions on the systems, includingnewproject charters.
  • Ability to be coached, mentored byteammembersto aid in career development.
  • Develop an understandinginprojecting software and hardware requirements and budgets, including review of contracts and associated assets.
OTHER FUNCTIONS:
  • Process Request, Incident and Problem tickets as well asparticipateinsupport activities
  • Complete basic tasks assigned by other teammembersthat are workingwith business stakeholders and product vendors to design integrations to desired systems.
  • Learn and supportnew tools, technologies, and processes to continuously improve software and software delivery.
  • Process and completebasicprojecttasks and providestatus updates
  • Adhere to Encova IT principles, High Availability, Least Privilege,Customer Service,etc.
  • Gainawareness of currenttechnologytrends and compliance regulations.
  • Engage in sharedknowledge and providedcross trainingsessionswith other members of the team.
  • Perform other duties as assigned.
KNOWLEDGE. SKILLS AND EXPERIENCE:
  • This individual will beanentry level administratoraround singledomainfocusas it relates toPhone systems, Faxing, Microsoft Teams, WebRTC,virtualization, cloud technologies, ITprocessesand regulatory compliance. They will be working proactively toparticipatein thesupport of customer facing solutionstoenable and protectour organizationand reputation.
  • 3years of IT experience preferred
  • Associatesdegree with a major in computer information systems or engineeringpreferred or equivalent work experience.
  • General understanding indeployment and implementation project teamsprocedures
  • Highly motivated and ambitious, excellent communication skills, creative & criticalthinker.
  • GeneralIT engineeringunderstanding, such as operating systems,Fax Solutions,servers, virtualization, cloud technologies (SaaS, IaaS, PaaS)
  • General understanding ofdesigning, testing, and deploying enterprise applications for production and other environments.
  • Basic understanding ofcollaboration products,Microsoft Teams,Genesysand WebRTC
  • Effective customer service skills, including active listening, conflict resolution, decision making, and negotiation
  • Effective verbal, phone, written, and interpersonal communication skills
  • Quick to adapt and eager to learn
  • Able to lift 40 pounds and perform physical tasks related to moving and installing technology related equipment
  • Ability to work overtime as needed
  • Basic technical, analytical, and troubleshooting skills
  • Industry and vendor certifications a plus
This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons.

Ready to join our team?
At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating, and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential.

What you can expect from us

In addition to a competitive compensation package, we offer a comprehensive benefits package designed to support the well-being and growth of our associates. Available benefits (subject to any policy or plan changes) include, but are not limited to:

  • Health, Dental & Vision Insurance

  • Company-provided life and income protection plans

  • Eligibility to participate in a company incentive bonus program

  • 401(k) Retirement Plan - 100% company match up to 7% on annual salary

  • Paid Time Off, Paid Holidays, and Floating Holidays

  • Flexible Work Arrangements - Hybrid and remote depending on the role

We believe that happy, healthy associates are the foundation of great work. Join us and thrive both professionally and personally.

Encova Insurance is an EOE/E-Verify employer.

#LI-Hybrid#LI-LP1

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