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Cold Stone information

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$32K

$136.5K

$217K

How much do cold stone jobs pay per year?

As of Jul 25, 2026, the average yearly pay for cold stone in the United States is $136,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,000.00 and $150,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Cold Stone position, and why are they important?

To thrive as a Cold Stone Creamery Crew Member, you need customer service skills, basic math abilities, and the ability to work efficiently in a fast-paced environment; a high school diploma is often preferred but not required. Familiarity with point-of-sale systems and food safety certification is beneficial. Strong communication, a positive attitude, and teamwork make you stand out in this role. These abilities ensure excellent service, smooth operations, and a friendly customer experience in a dynamic food service setting.

What does a typical shift look like for a Cold Stone Creamery Crew Member?

A typical shift for a Cold Stone Creamery Crew Member involves greeting and assisting customers, preparing and mixing ice cream orders on the signature frozen granite stone, operating the cash register, restocking supplies, and maintaining a clean work area. You may also be responsible for opening or closing tasks depending on your shift. Team members often rotate duties and collaborate closely to ensure quick service and a fun, welcoming environment for guests. The pace can vary, with busier times during evenings and weekends, offering opportunities to develop multitasking and customer interaction skills.

What is a Cold Stone job?

A Cold Stone job typically involves working at Cold Stone Creamery, an ice cream franchise known for its custom-mixed creations. Employees, often called crew members, take customer orders, mix ice cream and toppings on a frozen granite stone, and provide excellent customer service. Responsibilities may also include operating the register, cleaning, and restocking supplies. Team members are expected to bring energy and enthusiasm to create a fun experience for customers.

What are the different positions at cold stone?

At Cold Stone, common positions include Crew Member, Shift Supervisor, and Store Manager. Crew Members handle customer service and ice cream preparation, while supervisors and managers oversee daily operations, staff, and sales. These roles often require teamwork, good communication skills, and flexibility with scheduling.

What does Coldstone pay?

Cold Stone Creamery crew members typically earn minimum wage, which varies by state and local laws, with some locations offering slightly higher pay for experienced employees. Pay rates often start around $8 to $12 per hour, and employees may receive tips and employee discounts. Wages can increase with experience and tenure at the store.

Can I work at cold stone at 14?

Cold Stone Creamery typically requires employees to be at least 16 years old to work as crew members, due to child labor laws and employment regulations. Some states or locations may have different age requirements, so it's best to check with the specific store or local labor laws for accurate information.

Do cold stone workers have to sing?

Cold Stone Creamery employees, including those working as crew members, are not required to sing as part of their job. Singing may sometimes be encouraged as a fun way to engage with customers, but it is not a job requirement or standard expectation for workers. The primary focus is on customer service, ice cream preparation, and maintaining cleanliness.
More about Cold Stone jobs
What cities are hiring for Cold Stone jobs? Cities with the most Cold Stone job openings:
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Cold Stone jobs near you
Infographic showing various Cold Stone job openings in the United States as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $136,471 per year, or $65.6 per hour.

Cake Decorator at Cold Stone Creamery

COLD STONE CREAMERY & WETZEL'S PRETZELS

Columbus, OH

$12 - $16/hr

Part-time

Posted 21 days ago

Job description

  • Note: Please apply for full-time positions only, and applicants must have a Food Service (any) certificate.



Brand summary

Cold Stone Creamery and Wetzel's Pretzels Cold Stone Creamery: Cold Stone Creamery’s products include: Custom ice cream with mix-ins (candies, nuts, brownies, syrups), Ice cream cakes and pies Cookie sandwiches ,Smoothies, shakes, and blended coffee drink Wetzel's Pretzels: Wetzel’s specializes in fresh-baked soft pretzels made daily in store. The menu includes a variety of flavors and styles Original Pretzel, Salt/Cheese/Cinnamon Pretzel, Pepperoni Pretzel, Jalaron – pepperoni + jalapeño on pretzel, Bitz (Salt, Pepperoni, Cinnamon, Cheese), Cheese Dog, Wetzel Dog, Mozzarella Stickz, Fresh Lemonade, Frozen Lemonade & Granita and DIPS

Job description

Crew Member at Cold Stone Creamery & Wetzel's Pretzels - New Albany

We are excited to announce the opening of a new Cold Stone Creamery & Wetzel's Pretzels (similar to Auntie Anne's).

We are currently hiring Store Crew Members and Store Managers. Candidates with prior hands-on experience in similar food service environments are strongly preferred and will have an added advantage.

Store Address:

5780 N Hamilton Rd, Suite F, Columbus, OH 43230 (New Albany)

Store Hours 9 AM to 10 PM daily

Store Training : 03/23 to 03/26

Store Opening Date : 03/27/2026


Crew Member

Cold Stone Creamery & Wetzel's Pretzels

We are excited to announce the grand opening of Cold Stone Creamery & Wetzel’s Pretzels! We are looking for energetic, friendly, and hardworking team members to join our opening crew.

  • Crew Members are responsible for delivering exceptional customer service, preparing high-quality products, and maintaining a clean and welcoming store environment. Team members will be cross-trained to work in both concepts.
Customer Service
  • Greet and serve guests with enthusiasm and a positive attitude
  • Take accurate food and dessert orders
  • Handle cash, credit card, and POS transactions
  • Answer customer questions about menu items and promotions

Food Preparation

  • Prepare and mix ice cream creations according to Cold Stone standards
  • Roll, twist, bake, and finish pretzel products according to Wetzel’s standards
  • Prepare smoothies, shakes, drinks, and dips
  • Follow all food safety and sanitation guidelines

Cleanliness & Organization

  • Maintain clean counters, prep areas, and dining spaces
  • Follow health department and company sanitation standards
  • Restock ingredients, supplies, and packaging
  • Assist with dishwashing and trash removal

Teamwork

  • Work efficiently in a fast-paced environment
  • Support team members during busy periods
  • Communicate clearly with supervisors and coworkers

Opening & Closing Duties

  • Assist with daily setup and breakdown
  • Complete cleaning and closing checklists
  • Help maintain inventory and product quality

Qualifications

  • Positive attitude and strong customer service skills
  • Ability to stand for extended periods
  • Ability to lift up to 25 lbs
  • Flexible availability (including evenings, weekends, and holidays)
  • No experience required — training provided

Cold Stone Creamery and Wetzel's Pretzels
Cold Stone Creamery:
Cold Stone Creamery’s products include:
Custom ice cream with mix-ins (candies, nuts, brownies, syrups), Ice cream cakes and pies
Cookie sandwiches ,Smoothies, shakes, and blended coffee drink
Wetzel's Pretzels:
Wetzel’s specializes in fresh-baked soft pretzels made daily in store. The menu includes a variety of flavors and styles
Original Pretzel, Salt/Cheese/Cinnamon Pretzel, Pepperoni Pretzel, Jalaron – pepperoni + jalapeño on pretzel, Bitz (Salt, Pepperoni, Cinnamon, Cheese), Cheese Dog, Wetzel Dog, Mozzarella Stickz, Fresh Lemonade, Frozen Lemonade & Granita and DIPS