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How much do cold stone creamery jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for cold stone creamery in the United States is $14.33, according to ZipRecruiter salary data. Most workers in this role earn between $10.82 and $16.59 per hour, depending on experience, location, and employer.

What are some typical responsibilities for team members at Cold Stone Creamery?

Team members at Cold Stone Creamery are responsible for creating and serving custom ice cream orders, maintaining a clean and welcoming store environment, and delivering excellent customer service. Daily tasks often include mixing ice cream with various mix-ins on the signature frozen granite stone, handling cash register transactions, and restocking inventory. Working as part of a team is essential, as employees frequently collaborate to fulfill orders efficiently during busy periods. This role provides opportunities to develop customer service and teamwork skills, making it a great starting point for those interested in food service or retail careers.

What are Cold Stone Creamery employees responsible for?

Cold Stone Creamery employees, often called crew members or ice cream artisans, are responsible for making and serving ice cream with a variety of mix-ins on a frozen granite stone. Their duties include greeting customers, taking orders, preparing ice cream creations, handling cash registers, and maintaining cleanliness in the store. Employees are also expected to provide excellent customer service and sometimes sing or entertain guests as part of the unique Cold Stone experience.

What is the difference between Cold Stone Creamery vs Ice Cream Shop Manager?

AspectCold Stone CreameryIce Cream Shop Manager
Required CredentialsHigh school diploma; food safety certification often preferredHigh school diploma; management experience beneficial
Work EnvironmentFast-paced retail and food service settingSupervisory role overseeing daily operations
Industry UsagePart of the food service and hospitality industryRetail food service management

Cold Stone Creamery employees typically focus on food preparation and customer service, while Ice Cream Shop Managers oversee staff, inventory, and daily operations. The manager role involves leadership responsibilities, whereas crew members primarily perform service tasks. Both roles require knowledge of food safety and customer service skills, but managers need additional experience in team supervision and operational management.

What are the key skills and qualifications needed to thrive as a Cold Stone Creamery Crew Member, and why are they important?

To thrive as a Cold Stone Creamery Crew Member, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent is often preferred. Familiarity with point-of-sale (POS) systems and safe food handling practices is important, and completion of food safety certifications may be required. Friendliness, teamwork, and the ability to work efficiently under pressure are key soft skills for this position. These skills and qualities ensure a positive guest experience, smooth store operations, and adherence to food safety standards.
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Cold Stone Creamery jobs near you
Infographic showing various Cold Stone Creamery job openings in the United States as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $29,811 per year, or $14.3 per hour.

Cake Decorator at Cold Stone Creamery

COLD STONE CREAMERY & WETZEL'S PRETZELS

Columbus, OH

$12 - $16/hr

Part-time

Posted 18 days ago

Job description

  • Note: Please apply for full-time positions only, and applicants must have a Food Service (any) certificate.



Brand summary

Cold Stone Creamery and Wetzel's Pretzels Cold Stone Creamery: Cold Stone Creamery’s products include: Custom ice cream with mix-ins (candies, nuts, brownies, syrups), Ice cream cakes and pies Cookie sandwiches ,Smoothies, shakes, and blended coffee drink Wetzel's Pretzels: Wetzel’s specializes in fresh-baked soft pretzels made daily in store. The menu includes a variety of flavors and styles Original Pretzel, Salt/Cheese/Cinnamon Pretzel, Pepperoni Pretzel, Jalaron – pepperoni + jalapeño on pretzel, Bitz (Salt, Pepperoni, Cinnamon, Cheese), Cheese Dog, Wetzel Dog, Mozzarella Stickz, Fresh Lemonade, Frozen Lemonade & Granita and DIPS

Job description

Crew Member at Cold Stone Creamery & Wetzel's Pretzels - New Albany

We are excited to announce the opening of a new Cold Stone Creamery & Wetzel's Pretzels (similar to Auntie Anne's).

We are currently hiring Store Crew Members and Store Managers. Candidates with prior hands-on experience in similar food service environments are strongly preferred and will have an added advantage.

Store Address:

5780 N Hamilton Rd, Suite F, Columbus, OH 43230 (New Albany)

Store Hours 9 AM to 10 PM daily

Store Training : 03/23 to 03/26

Store Opening Date : 03/27/2026


Crew Member

Cold Stone Creamery & Wetzel's Pretzels

We are excited to announce the grand opening of Cold Stone Creamery & Wetzel’s Pretzels! We are looking for energetic, friendly, and hardworking team members to join our opening crew.

  • Crew Members are responsible for delivering exceptional customer service, preparing high-quality products, and maintaining a clean and welcoming store environment. Team members will be cross-trained to work in both concepts.
Customer Service
  • Greet and serve guests with enthusiasm and a positive attitude
  • Take accurate food and dessert orders
  • Handle cash, credit card, and POS transactions
  • Answer customer questions about menu items and promotions

Food Preparation

  • Prepare and mix ice cream creations according to Cold Stone standards
  • Roll, twist, bake, and finish pretzel products according to Wetzel’s standards
  • Prepare smoothies, shakes, drinks, and dips
  • Follow all food safety and sanitation guidelines

Cleanliness & Organization

  • Maintain clean counters, prep areas, and dining spaces
  • Follow health department and company sanitation standards
  • Restock ingredients, supplies, and packaging
  • Assist with dishwashing and trash removal

Teamwork

  • Work efficiently in a fast-paced environment
  • Support team members during busy periods
  • Communicate clearly with supervisors and coworkers

Opening & Closing Duties

  • Assist with daily setup and breakdown
  • Complete cleaning and closing checklists
  • Help maintain inventory and product quality

Qualifications

  • Positive attitude and strong customer service skills
  • Ability to stand for extended periods
  • Ability to lift up to 25 lbs
  • Flexible availability (including evenings, weekends, and holidays)
  • No experience required — training provided

Cold Stone Creamery and Wetzel's Pretzels
Cold Stone Creamery:
Cold Stone Creamery’s products include:
Custom ice cream with mix-ins (candies, nuts, brownies, syrups), Ice cream cakes and pies
Cookie sandwiches ,Smoothies, shakes, and blended coffee drink
Wetzel's Pretzels:
Wetzel’s specializes in fresh-baked soft pretzels made daily in store. The menu includes a variety of flavors and styles
Original Pretzel, Salt/Cheese/Cinnamon Pretzel, Pepperoni Pretzel, Jalaron – pepperoni + jalapeño on pretzel, Bitz (Salt, Pepperoni, Cinnamon, Cheese), Cheese Dog, Wetzel Dog, Mozzarella Stickz, Fresh Lemonade, Frozen Lemonade & Granita and DIPS