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Coca Cola Customer Service Jobs (NOW HIRING)

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Merchandiser

Meridian, ID · On-site

$20.25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Merchandiser

Nampa, ID · On-site

$20.25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Merchandiser

Tempe, AZ · On-site

$21/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Merchandiser

Rexburg, ID · On-site

$19.25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Merchandiser

Clarkston, WA · On-site

$20.75/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Merchandiser

Lewiston, ID · On-site

$20.75/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

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Coca Cola Customer Service information

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How much do coca cola customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for coca cola customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Coca Cola Customer Service job?

A Coca Cola Customer Service job involves assisting customers with inquiries, resolving complaints, and providing information about products and promotions. Representatives may handle phone calls, emails, or live chats to ensure customer satisfaction. They work to resolve issues efficiently while maintaining Coca Cola’s brand reputation. Strong communication skills and a customer-focused approach are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Coca Cola Customer Service position, and why are they important?

To thrive as a Coca Cola Customer Service representative, strong communication, problem-solving, and multitasking abilities are essential, often accompanied by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) platforms and order processing systems is commonly required in the role. Excellent interpersonal skills, patience, and a positive attitude help individuals stand out when handling customer inquiries and resolving concerns. These skills are crucial to ensure customer satisfaction, resolve issues efficiently, and uphold the Coca Cola brand image.

What does a typical day look like for a Coca Cola Customer Service representative?

A typical day for a Coca Cola Customer Service representative involves handling customer inquiries via phone, email, or live chat, processing orders, and resolving issues related to deliveries or products. You'll work closely with cross-functional teams such as sales, logistics, and account management to ensure timely and accurate service for both individual and business clients. The environment is usually fast-paced, with a strong focus on teamwork and meeting performance metrics set by the company. Over time, high performers may have the opportunity to move into leadership roles or specialized customer care positions within Coca Cola.
What cities are hiring for Coca Cola Customer Service jobs? Cities with the most Coca Cola Customer Service job openings:
What are the most commonly searched types of Coca Cola Customer Service jobs? The most popular types of Coca Cola Customer Service jobs are:
What states have the most Coca Cola Customer Service jobs? States with the most job openings for Coca Cola Customer Service jobs include:
What job categories do people searching Coca Cola Customer Service jobs look for? The top searched job categories for Coca Cola Customer Service jobs are:

$20.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday


Job description

Join one of the largest bottlers and distributors of the world's most iconic beverage brands!
Why you'll love working at Swire Coca-Cola:
Swire Coca-Cola is committed to providing balance to support you in all aspects of your life, both at work and beyond. We offer the benefits you need for physical, financial, and emotional well-being.

  • Competitive wages paid bi-weekly or optional pay on demand; Overtime opportunities
  • Health coverage (3 medical options, dental and vision)
  • Health Savings Accounts w/company match
  • 401(k) Retirement Plan w/company match
  • FREE virtual primary care, acute care & physical therapy
  • FREE Employee Assistance Program
  • FREE Safety Shoes annually
  • Seven (7) company paid holidays & 3 paid floating holidays
  • Paid time off (vacation, sick time, bereavement, jury duty, maternity/parental, disability leave & volunteer time)
  • Discounted & free product
  • Tuition reimbursement
  • Opportunities for career advancement
In addition to health benefits, Swire Coca-Cola is proud to offer you opportunities where you help give back directly to the communities and causes you care about. Note: Enrollment in a Swire Medical Plan is required for some benefits.
Who is Swire Coca-Cola? We are a family-owned bottling company with a story spanning over two centuries. We are one of the largest bottlers of Coca-Cola in North America and distribute more than 50 beverage brands and flavors creating joy for our customers every day. Our 8,000+ driven employees work hard as part of a team that delivers refreshment to over 30 million consumers across 13 states. Begin a journey with us at Swire Coca-Cola and belong to a community of dedicated team members who think big and believe in winning together.
What does a Merchandiser do at Swire Coca-Cola?
Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage sections, displays, coolers and all points of availability throughout the store. Develop and preserve internal and external customer relationships while representing Swire Coca-Cola.
Job Details:
Schedule: 6:00am-2:00pm (overtime and weekends required)
Pay: $20.25
Job Level: 1
Click here for a Day in the Life of Video (If link does not work, please copy and paste the following into your browser: https://www.youtube.com/watch?v=IxoB4d8WBSE)
Responsibilities:
  • Utilization of technology and applications as required throughout the day
  • Clean and organize shelves and/or aisles each day with customer cleaning equipment to provide a safe environment for consumers
  • Daily restocking coolers, displays, racks and shelves with labels facing outward for distinguishing purchases
  • Rotate products to ensure product quality following a first in first out stocking system
  • Builds displays and other promotional items throughout the assigned store by moving, stacking and building items according to instruction and schedule made by supervisor and store management
  • Maintain and organize back rooms/back stock areas in a safely accessible manner. Prepare for return any credited product unfit for sale within assigned stores daily
  • Attend meetings as assigned and assist with special projects and events
Requirements:
  • Must be at least 18 years of age
  • Valid driver's license required; driving record must meet Swire's vehicle policy requirements
  • Ability to use reliable vehicle to travel to stores within your routes and maintain business use vehicle insurance; however, you are not responsible for transporting our products
  • Ability to lift up to 50 pounds safely
  • Ability to work weekends and holidays as required by the business needs
Why Join Our Team?
  • Mileage Reimbursement
  • Local routes - Allowing you to stay close to home and represent an international brand in your community

Apply Now and Share a Coke with Swire!
Due to the nature of our work and to help maintain a safe workplace for our employees and customers, after a candidate receives a conditional offer of employment, they will be required to complete pre-employment screening. This includes a criminal background check, drug screening, and for certain roles, a motor vehicle record review.
Screening results are evaluated based on several factors, including the nature and severity of an offense, how much time has passed, the relevance to the position, patterns of repeated offenses, and driving history for roles that require operating a vehicle.
All results are reviewed fairly and in accordance with applicable state and federal laws, including the Fair Credit Reporting Act.