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Coca Cola Customer Service Jobs (NOW HIRING)

Swire Coca-Cola, USA

Merchandiser (Union)

Hood River, OR · On-site

$23.17 - $25.75/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Buhl, ID · On-site

$19.25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

La Grande, OR · On-site

$21.25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Burley, ID · On-site

$19.25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Caldwell, ID

$20.25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

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How much do coca cola customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for coca cola customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Coca Cola Customer Service job?

A Coca Cola Customer Service job involves assisting customers with inquiries, resolving complaints, and providing information about products and promotions. Representatives may handle phone calls, emails, or live chats to ensure customer satisfaction. They work to resolve issues efficiently while maintaining Coca Cola’s brand reputation. Strong communication skills and a customer-focused approach are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Coca Cola Customer Service position, and why are they important?

To thrive as a Coca Cola Customer Service representative, strong communication, problem-solving, and multitasking abilities are essential, often accompanied by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) platforms and order processing systems is commonly required in the role. Excellent interpersonal skills, patience, and a positive attitude help individuals stand out when handling customer inquiries and resolving concerns. These skills are crucial to ensure customer satisfaction, resolve issues efficiently, and uphold the Coca Cola brand image.

What does a typical day look like for a Coca Cola Customer Service representative?

A typical day for a Coca Cola Customer Service representative involves handling customer inquiries via phone, email, or live chat, processing orders, and resolving issues related to deliveries or products. You'll work closely with cross-functional teams such as sales, logistics, and account management to ensure timely and accurate service for both individual and business clients. The environment is usually fast-paced, with a strong focus on teamwork and meeting performance metrics set by the company. Over time, high performers may have the opportunity to move into leadership roles or specialized customer care positions within Coca Cola.
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Coca Cola Customer Service jobs near you
Seasonal Merchandiser (Union)

Seasonal Merchandiser (Union)

Swire Coca-Cola, USA

Tacoma, WA • On-site

$21.49 - $23.14/hr

Temporary

Posted 25 days ago

Swire Coca-Cola rating

7.9

Company rating: 7.9 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

84th of 377 rated food and drinks producers

Job description

Join one of the largest bottlers and distributors of the world's most iconic beverage brands!
Who is Swire Coca-Cola? We are a family-owned bottling company with a story spanning over two centuries. We are one of the largest bottlers of Coca-Cola in North America and distribute more than 50 beverage brands and flavors creating joy for our customers every day. Our 8,000+ driven employees work hard as part of a team that delivers refreshment to over 30 million consumers across 13 states. Begin a journey with us at Swire Coca-Cola and belong to a community of dedicated team members who think big and believe in winning together.
What does a Merchandiser do at Swire Coca-Cola?
Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage sections, displays, coolers and all points of availability throughout the store. Develop and preserve internal and external customer relationships while representing Swire Coca-Cola.
Job Details:
Schedule: 6:00am - 2:30pm (+ overtime and weekends required)
Pay: $21.49 - $23.14/HR
This is a seasonal role starting from April 15th to September 30th, with potential for full-time transition.
Click here for a Day in the Life of Video (If link does not work, please copy and paste the following into your browser: https://www.youtube.com/watch?v=IxoB4d8WBSE)
Responsibilities:
  • Utilization of technology and applications as required throughout the day
  • Clean and organize shelves and/or aisles each day with customer cleaning equipment to provide a safe environment for consumers
  • Daily restocking coolers, displays, racks and shelves with labels facing outward for distinguishing purchases
  • Rotate products to ensure product quality following a first in first out stocking system
  • Builds displays and other promotional items throughout the assigned store by moving, stacking and building items according to instruction and schedule made by supervisor and store management
  • Maintain and organize back rooms/back stock areas in a safely accessible manner. Prepare for return any credited product unfit for sale within assigned stores daily
  • Attend meetings as assigned and assist with special projects and events

Requirements:
  • Must be at least 18 years of age
  • Valid driver's license required; driving record must meet Swire's vehicle policy requirements
  • Ability to use reliable vehicle to travel to stores within your routes and maintain business use vehicle insurance; however, you are not responsible for transporting our products
  • Ability to lift up to 50 pounds safely
  • Ability to work weekends and holidays as required by the business needs

Why Join Our Team?
  • Mileage Reimbursement
  • Local routes - Allowing you to stay close to home and represent an international brand in your community

Apply Now and Share a Coke with Swire!
We accept applications on an on-going basis and there is no fixed deadline to apply. All are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Base pay range is $21.49 to $23.14. Pay offered will depend on candidate's geographic location, prior relevant experience, knowledge, skills, & abilities.
Swire Coca-Cola is an equal employment opportunity and affirmative action employer that participates in the E-Verify program as required by law. All qualified applicants will receive consideration for employment without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status or other legally protected characteristics. Swire Coca-Cola does not sponsor applicants for work visas.

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