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Coca Cola Customer Service Jobs (NOW HIRING)

World of Coca-Cola Cafe Team Lead

Atlanta, GA

$15.50 - $20.25/hr

... of Coca-Cola, as well as the Georgia Aquarium and National Center for Civil and Human Rights ... customer service industry Familiarity with computerized point of sale systems and inventory ...

New

At The Coca-Cola Company, our purpose is to refresh the world and make a difference-driven by iconic brands, sustainable growth, and meaningful consumer impact. As Director, Customer Marketing for ...

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Merchandiser

Glendale, AZ · On-site

$21/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Merchandiser

Colfax, WA · On-site

$20.75/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Merchandiser

Tempe, AZ · On-site

$21/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Merchandiser (Union)

Portland, OR · On-site

$18 - $21.25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Merchandiser

Tempe, AZ · On-site

$21/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Merchandiser

Layton, UT · On-site

$20.75/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Merchandiser

Herriman, UT · On-site

$20.75/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Merchandiser

Albuquerque, NM · On-site

$16.50 - $19.50/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Merchandiser

Idaho Falls, ID · On-site

$19.25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Merchandiser (Union)

Aloha, OR · On-site

$22.28/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Merchandiser

Tucson, AZ · On-site

$21/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

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Coca Cola Customer Service information

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How much do coca cola customer service jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for coca cola customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Is it hard to get hired at Coca-Cola?

Getting hired as a Coca-Cola customer service representative can vary depending on the location and competition, but the company typically looks for candidates with good communication skills and a positive attitude. The application process often involves submitting an online application, completing assessments, and participating in interviews. Having relevant experience or a customer-focused mindset can improve your chances of being hired.

What is a Coca Cola Customer Service job?

A Coca Cola Customer Service job involves assisting customers with inquiries, resolving complaints, and providing information about products and promotions. Representatives may handle phone calls, emails, or live chats to ensure customer satisfaction. They work to resolve issues efficiently while maintaining Coca Cola’s brand reputation. Strong communication skills and a customer-focused approach are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Coca Cola Customer Service position, and why are they important?

To thrive as a Coca Cola Customer Service representative, strong communication, problem-solving, and multitasking abilities are essential, often accompanied by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) platforms and order processing systems is commonly required in the role. Excellent interpersonal skills, patience, and a positive attitude help individuals stand out when handling customer inquiries and resolving concerns. These skills are crucial to ensure customer satisfaction, resolve issues efficiently, and uphold the Coca Cola brand image.

How much does Coca-Cola pay their employees?

Coca-Cola customer service employees typically earn an hourly wage that ranges from around $10 to $15, depending on location and experience. Salaries for full-time roles can vary, and benefits such as health insurance and paid time off are often included. Compensation may also increase with tenure and additional responsibilities.

How much does Coke pay per hour?

Coca-Cola customer service representatives typically earn around $10 to $15 per hour, depending on location and experience. The pay rate may vary based on the specific role, shift, and company policies, and some positions may offer additional benefits or overtime pay.

What does a typical day look like for a Coca Cola Customer Service representative?

A typical day for a Coca Cola Customer Service representative involves handling customer inquiries via phone, email, or live chat, processing orders, and resolving issues related to deliveries or products. You'll work closely with cross-functional teams such as sales, logistics, and account management to ensure timely and accurate service for both individual and business clients. The environment is usually fast-paced, with a strong focus on teamwork and meeting performance metrics set by the company. Over time, high performers may have the opportunity to move into leadership roles or specialized customer care positions within Coca Cola.

How to get a job at Coca-Cola without experience?

To get a Coca-Cola customer service position without experience, focus on demonstrating strong communication skills, a positive attitude, and a willingness to learn during the application and interview process. Entry-level roles often do not require prior experience, so highlighting relevant soft skills and a customer-focused mindset can improve your chances. Completing any basic training or certifications related to customer service can also be beneficial.
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Senior Director of Coca-Cola Freestyle Marketing

Senior Director of Coca-Cola Freestyle Marketing

Coca-Cola

Atlanta, GA • On-site

Full-time

Posted 10 days ago


Coca-Cola Consolidated rating

7.2

Company rating: 7.2 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

167th of 385 rated food and drinks producers


Job description

Job Description Summary:

The Coca-Cola Company is building a networked global organization across more than 200 countries, combining the power of scale, with deep knowledge to win locally. This role provides management for the strategy, development and execution of marketing activation programs for Coca-Cola Freestyle. This role partners with key internal and external stakeholders to maximize market activation, drives successful activation of programs and initiatives to achieve targeted value and growth objectives. We're looking for an experienced leader who has a proven strategic marketing mind-set.

About Coca-Cola Freestyle

Coca-Cola Freestyle is a premium, innovative, and unique drink experience for consumers. Freestyle dispensers offer hundreds of drinks to choose from, delivering unrivaled choice and variety. Our mission is to drive shared value for Coca-Cola customers and the Coca-Cola System alike by delivering the world's best dispensed beverage to consumers.

Coca-Cola Freestyle offers a portfolio of turnkey & customizable dispenser marketing programs that provide customers an opportunity to promote unique, branded messages that can help drive their beverage business.

Freestyle delivers significant value by:

Driving innovation and strategic differentiation for the customer's brand Integrating the Coca-Cola Freestyle dispenser into a customer's business by highlighting special offers, promotions and brands that are most relevant to guests Driving traffic and beverage incidence rate

About the Role

The Freestyle Senior Director of Marketing is responsible for the strategy and execution of the Coca-Cola Freestyle Marketing including brand strategy, social strategy, visual identity, on dispenser content, etc. Partnering and collaborating closely with the category teams, customer teams, marketing agencies and R&D. The Freestyle Marketing Senior Director plays a key role in driving excitement and passion for the Coca-Cola Freestyle platform, crafting and telling the Why Freestyle story, while also driving incremental value for customers and consumers.

  • Set the marketing strategy vision balancing long-term and short-term actions to deliver on ambitious business goals.
  • Steward and champion Freestyle in new and exciting ways to ensure marketing plans are implemented, monitored, and evaluated in line with brand strategies.
  • Steward Coca-Cola Freestyle performance leveraging first and third-party data sources.
  • Help craft and tell the Why Freestyle story for internal, trade, and customer-facing audiences.
  • Partner with Marketing Team on dispenser and user experience innovation strategies in close collaboration with R&D and Engineering and Content Management teams.
  • Responsible for hiring and leading outside agencies focused on delivering high quality consumer experiences that drive trial and awareness, as well as brand love/loyalty in a different way that break the traditional molds.
  • Lead strategic partner with our Top 10 Foodservice customers.
  • Collaborate with Foodservice and On-premise organization to prioritize needs and deliver
    customer selling and activation resources to drive new outlet placements, same store sales growth, and operational efficiency.
  • Lead implementation of integrated marketing communications and support asset activation plans by coordinating internal and external functions.
  • Develop and communicate written briefs for use by agencies (ex.creative, advertising, packaging, consumer promotions, etc.) driving trial, increasing loyalty. Partner with Marketing Team on creative activation work relevant to asset or market activation.
  • Owns annual marketing budget planning and allocation
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Brand Architecture, Brand Positioning, Channel Management, Competitor Analysis, Creative Briefs, Digital Media Strategy, Group Problem Solving, Local Advertising, Marketing Activation, Marketing Strategies, Media Planning, People Management, Shopper Marketing, Social Media Strategies, Sponsorships, SWOT Analysis, Team Management

Pay Range:

United States of America: 193,000 USD - 224,000 USD

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

30

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

June 17, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Visionto learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

What Coca-Cola Consolidated employees say

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Coca-Cola Consolidated logo

About Coca-Cola Consolidated

Sourced by ZipRecruiter

Coca-Cola Consolidated, based in Charlotte, NC, US, is a preeminent company in the beverage industry. The company is the largest independent bottler for The Coca-Cola Company in the United States. The company’s product portfolio includes prominent beverages such as Coca-Cola, Diet Coke, Sprite, and a variety of other beverages produced by The Coca-Cola Company. Founded in in 1980 after multiple expansions and mergers, the company has since gained a steadfast reputation in the industry as a leading bottler and distributor. Coca-Cola Consolidated's core values are committed to excellence, committed to service, committed to a higher calling, and committed to each other. Their mission is to share in the refreshment, fun, and fellowship of happiness found in The Coca-Cola Company’s beverages. Their notable achievements include not only market expansion but also their history of giving back to the communities where they operate, signifying their dedication to corporate social responsibility.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US