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Coca Cola Customer Service Jobs (NOW HIRING)

Swire Coca-Cola, USA

Merchandiser

Boise, ID · On-site

$20.25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Tempe, AZ · On-site

$21/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to co mpany standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Reno, NV · On-site

$21.25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Caldwell, ID · On-site

$20.25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to co mpany standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Prescott, AZ · On-site

$20.75/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to co mpany standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Tempe, AZ · On-site

$21/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to co mpany standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Delta, UT · On-site

$19/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to co mpany standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Provo, UT · On-site

$20.75/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to co mpany standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Shoshone, ID · On-site

$20/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser (Union)

Issaquah, WA · On-site

$22.41 - $29.13/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Council, ID · On-site

$22/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Scottsbluff, NE · On-site

$18.75/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to co mpany standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Quincy, CA · On-site

$21.25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

New

Swire Coca-Cola, USA

Merchandiser

Fort Mohave, AZ · On-site

$19.50/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to co mpany standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Albuquerque, NM · On-site

$19.50/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to co mpany standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser (Union)

Seattle, WA · On-site

$22.41 - $29.13/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Carlin, NV · On-site

$21/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

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Coca Cola Customer Service information

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How much do coca cola customer service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for coca cola customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Coca Cola customer service?

A Coca Cola Customer Service job involves assisting customers with inquiries, resolving complaints, and providing information about products and promotions. Representatives may handle phone calls, emails, or live chats to ensure customer satisfaction. They work to resolve issues efficiently while maintaining Coca Cola’s brand reputation. Strong communication skills and a customer-focused approach are essential for success in this role.

What does a typical day look like for a Coca Cola customer service?

A typical day for a Coca Cola Customer Service representative involves handling customer inquiries via phone, email, or live chat, processing orders, and resolving issues related to deliveries or products. You'll work closely with cross-functional teams such as sales, logistics, and account management to ensure timely and accurate service for both individual and business clients. The environment is usually fast-paced, with a strong focus on teamwork and meeting performance metrics set by the company. Over time, high performers may have the opportunity to move into leadership roles or specialized customer care positions within Coca Cola.

What are the key skills and qualifications needed to thrive in the Coca Cola customer service position?

To thrive as a Coca Cola Customer Service representative, strong communication, problem-solving, and multitasking abilities are essential, often accompanied by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) platforms and order processing systems is commonly required in the role. Excellent interpersonal skills, patience, and a positive attitude help individuals stand out when handling customer inquiries and resolving concerns. These skills are crucial to ensure customer satisfaction, resolve issues efficiently, and uphold the Coca Cola brand image.

What are the entry level jobs at Coca Cola Customer Service?

Entry-level jobs at Coca Cola Customer Service typically include Customer Service Representative, Sales Associate, and Call Center Agent. These roles generally require good communication skills, basic computer knowledge, and the ability to work in a team environment. They often offer on-the-job training and may require a high school diploma or equivalent.
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Coca Cola Customer Service jobs near you
Infographic showing various Coca Cola Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Fountain Equipment Service Technician

Apex, NC • On-site

Rand Coca-Cola Beverages, Inc.
See more jobs at Rand Coca-Cola Beverages, Inc.external

$20.30/hr

Full-time

Re-posted 18 days ago

Job description

Primary Function:
The Fountain Equipment Service Technician is responsible for delivering, installing, and servicing fountain equipment at Rand Coca-Cola customer accounts. This position ensures that all equipment is maintained to company standards, delivering high-quality performance and customer satisfaction.


Essential Duties and Responsibilities

  • Deliver and install fountain equipment at customer locations in accordance with Rand Coca-Cola’s guidelines and procedures.

  • Perform field service, maintenance, and repairs on all types of fountain equipment to ensure consistent product quality and reliability.

  • Maintain a professional relationship with account personnel, providing excellent customer service during every service call.

  • Attend and successfully complete all required Coca-Cola Certification Training programs.

  • Ensure a clean and safe work environment at all times, following all safety standards and company policies.

  • Submit all service invoices within 24 hours of completing calls.

  • Maintain a well-stocked, organized, and clean company vehicle.

  • Dispose of all trash and debris from company vehicles daily using appropriate containers (e.g., recycling or trash bins).

  • Maintain the lower warehouse interior and exterior in a clean and orderly condition on a daily basis.

  • Support company athletic and special events as needed.

  • Participate in a scheduled “on call” rotation, including nights and weekends, as required.

  • Work beyond normal hours when necessary to complete service calls before the end of the standard shift (4:30 p.m.).

  • Perform other duties or assignments as directed by management.


Qualifications

  • High school diploma or General Education Development (GED) certificate required.

  • Minimum of 3 years of experience in appliance, electrical, or refrigeration repair.

  • Basic knowledge of plumbing and ability to interpret wiring diagrams and specifications.

  • Valid North Carolina Driver License with an excellent driving record (7-year Motor Vehicle Report required).

  • Must be at least 21 years of age.

  • Ability to lift up to 65 pounds frequently and 55 pounds overhead occasionally.

  • Ability to push, pull, kneel, stoop, crawl, climb stairs/ladders, bend, and stand for extended periods (up to 8 hours per day).

  • Must be able to obtain and maintain all required certifications.

  • Strong attention to detail, integrity, and dependability with the ability to work independently.

  • Demonstrated ability to provide outstanding customer service and represent the company professionally.

  • Must successfully pass a background check, Motor Vehicle Report review, and company drug testing requirements.