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Coca Cola Customer Service Jobs in Indiana (NOW HIRING)

Our diesel/fleet mechanics service external customers as well as Coca-Cola Consolidated fleet equipment. Technicians are employed by Coca Cola Consolidated, Inc and managed by Red Classic Transit ...

Our diesel/fleet mechanics service external customers as well as Coca-Cola Consolidated fleet equipment. Technicians are employed by Coca Cola Consolidated, Inc and managed by Red Classic Transit ...

Our diesel/fleet mechanics service external customers as well as Coca-Cola Consolidated fleet equipment. Technicians are employed by Coca Cola Consolidated, Inc and managed by Red Classic Transit ...

Merchandiser

Bloomington, IN · On-site

$194.13/day

Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose! We're ... Prior customer service experience preferred in a retail setting * Merchandisers must have excellent ...

Merchandiser/Stocker

New Haven, IN · On-site

$15.75 - $18.50/hr

Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose! We're ... Prior customer service experience preferred in a retail setting * Merchandisers must have excellent ...

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Coca Cola Customer Service information

See Indiana salary details

$9

$17

$25

How much do coca cola customer service jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for coca cola customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a Coca Cola Customer Service job?

A Coca Cola Customer Service job involves assisting customers with inquiries, resolving complaints, and providing information about products and promotions. Representatives may handle phone calls, emails, or live chats to ensure customer satisfaction. They work to resolve issues efficiently while maintaining Coca Cola’s brand reputation. Strong communication skills and a customer-focused approach are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Coca Cola Customer Service position, and why are they important?

To thrive as a Coca Cola Customer Service representative, strong communication, problem-solving, and multitasking abilities are essential, often accompanied by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) platforms and order processing systems is commonly required in the role. Excellent interpersonal skills, patience, and a positive attitude help individuals stand out when handling customer inquiries and resolving concerns. These skills are crucial to ensure customer satisfaction, resolve issues efficiently, and uphold the Coca Cola brand image.

What does a typical day look like for a Coca Cola Customer Service representative?

A typical day for a Coca Cola Customer Service representative involves handling customer inquiries via phone, email, or live chat, processing orders, and resolving issues related to deliveries or products. You'll work closely with cross-functional teams such as sales, logistics, and account management to ensure timely and accurate service for both individual and business clients. The environment is usually fast-paced, with a strong focus on teamwork and meeting performance metrics set by the company. Over time, high performers may have the opportunity to move into leadership roles or specialized customer care positions within Coca Cola.

What are the most commonly searched types of Coca Cola Customer Service jobs in Indiana? The most popular types of Coca Cola Customer Service jobs in Indiana are:
What are popular job titles related to Coca Cola Customer Service jobs in Indiana? For Coca Cola Customer Service jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Coca Cola Customer Service jobs in Indiana look for? The top searched job categories for Coca Cola Customer Service jobs in Indiana are:
Infographic showing various Coca Cola Customer Service job openings in Indiana as of July 2026, with employment types broken down into 2% As Needed, 74% Full Time, 14% Part Time, 2% Contract, 2% Nights, and 6% Summer. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

$25.28/hr

Full-time

Medical, Retirement

Posted 9 days ago


Coca-Cola Consolidated rating

7.3

Company rating: 7.3 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

177th of 434 rated food and drinks producers


Job description

Requisition ID: 257328

Locations: Coverage area is south of Bloomington and north of Jasper

Pay Range: $25.28 an hour, depending on experience 

Schedule: shift 9:30 am to 6:00 pm OT required 

Click here to experience a Day in the Life of our Teammates!

Uncap Your Potential at America's Largest Coca-Cola Bottler — Pour Your Passion into Purpose!

We're more than beverages—we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.

  • Career Growth: Clear pathways to advance and develop your career
  • Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
  • Purpose-Driven: Create meaningful impact in the communities you serve
  • Professional Development: Dedicated training + personalized mentorship

Join us - your refreshing new chapter starts here!

Job Overview
The Technician Tech Services will professionally diagnose, and repair fountains, vendors, coolers, and other beverage dispensing equipment to the customers’ satisfaction, properly manage tools and parts and maintain records and reports, safely and efficiently per Company standards; provide great customer service and communication to Coca-Cola Consolidated (CCC), Coca-Cola North America (CCNA), and Equipment Reutilization Solutions (ERS) internal and external customers with the ability to sell revenue-generating service through the Coca-Cola Consolidated Equipment Reutilization Solutions (CCC ERS) proposition.
Duties & Responsibilities
  • Diagnose and repair fountains, venders, coolers, and other beverage dispensing equipment to the customers’ satisfaction, properly manage tools and parts, and maintain records and reports, safely and efficiently per Company standards
  • Operate handheld devices to maintain accurate delivery, removal, movement records, and parts inventory accountability
  • Drive safely following all motor vehicle laws without distraction; maintain a safe working environment by completing all assigned safety training activities, adhering to all safety policies and procedures; including conducting Department of Transportation (DOT) daily pre-trip and daily post-trip inspections of vehicle, as required
  • Maintain proper use, possession, and accountability for all parts, tools, supplies, and keys necessary for the job
  • Complete all required training, maintain updates and documents as related to all equipment
Knowledge, Skills, & Abilities
  • Must be able to lift 50 pounds
  • Drive and ride for long periods
  • Use refrigeration tools, refrigeration scales, electrical and cordless tools, general hand tools, and electronic devices
  • Work inside and outside customer locations, in uncontrolled temperatures
  • Experience in the electrical and, or refrigeration field required
Minimum Qualifications
  • High school diploma or GED
  • Knowledge acquired through up to 12 months of work experience
Preferred Qualifications
  • Valid driver’s license
  • EPA Level 1 Refrigeration certification preferred or ability to obtain this certification within 6 months
  • Ability to obtain forklift and pallet jack certification
  • Ability to pass company certification programs for equipment repair and safety – i.e., BEST, FAST, Advanced Refrigeration
Work Environment

 Work environment will vary, including exposure to weather conditions, coolers, and customer storage areas which may be non-temperature controlled

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.


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About Coca-Cola Consolidated

Sourced by ZipRecruiter

Coca-Cola Consolidated, based in Charlotte, NC, US, is a preeminent company in the beverage industry. The company is the largest independent bottler for The Coca-Cola Company in the United States. The company’s product portfolio includes prominent beverages such as Coca-Cola, Diet Coke, Sprite, and a variety of other beverages produced by The Coca-Cola Company. Founded in in 1980 after multiple expansions and mergers, the company has since gained a steadfast reputation in the industry as a leading bottler and distributor. Coca-Cola Consolidated's core values are committed to excellence, committed to service, committed to a higher calling, and committed to each other. Their mission is to share in the refreshment, fun, and fellowship of happiness found in The Coca-Cola Company’s beverages. Their notable achievements include not only market expansion but also their history of giving back to the communities where they operate, signifying their dedication to corporate social responsibility.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US