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Coca Cola Customer Service Jobs in Indiana (NOW HIRING)

Our diesel/fleet mechanics service external customers as well as Coca-Cola Consolidated fleet equipment. Technicians are employed by Coca Cola Consolidated, Inc and managed by Red Classic Transit ...

Our diesel/fleet mechanics service external customers as well as Coca-Cola Consolidated fleet equipment. Technicians are employed by Coca Cola Consolidated, Inc and managed by Red Classic Transit ...

Our diesel/fleet mechanics service external customers as well as Coca-Cola Consolidated fleet equipment. Technicians are employed by Coca Cola Consolidated, Inc and managed by Red Classic Transit ...

Diesel Mechanic B

Terre Haute, IN · On-site

$28.50 - $31.50/hr

Our diesel/fleet mechanics service external customers as well as Coca-Cola Consolidated fleet equipment. Technicians are employed by Coca Cola Consolidated, Inc and managed by Red Classic Transit ...

Delivery Driver

South Bend, IN · On-site

$26 - $27/hr

... Coca-Cola Bottler -- Pour Your Passion into Purpose! We're more than beverages--we're building ... Provide superior customer service to all accounts serviced, foster relationships with account ...

Merchandiser

Whitestown, IN · On-site

$17.50 - $20.50/hr

Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose! We're ... Prior customer service experience preferred in a retail setting * Merchandisers must have excellent ...

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Coca Cola Customer Service information

See Indiana salary details

$9

$17

$25

How much do coca cola customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for coca cola customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a Coca Cola customer service?

A Coca Cola Customer Service job involves assisting customers with inquiries, resolving complaints, and providing information about products and promotions. Representatives may handle phone calls, emails, or live chats to ensure customer satisfaction. They work to resolve issues efficiently while maintaining Coca Cola’s brand reputation. Strong communication skills and a customer-focused approach are essential for success in this role.

What does a typical day look like for a Coca Cola customer service?

A typical day for a Coca Cola Customer Service representative involves handling customer inquiries via phone, email, or live chat, processing orders, and resolving issues related to deliveries or products. You'll work closely with cross-functional teams such as sales, logistics, and account management to ensure timely and accurate service for both individual and business clients. The environment is usually fast-paced, with a strong focus on teamwork and meeting performance metrics set by the company. Over time, high performers may have the opportunity to move into leadership roles or specialized customer care positions within Coca Cola.

What are the key skills and qualifications needed to thrive in the Coca Cola customer service position?

To thrive as a Coca Cola Customer Service representative, strong communication, problem-solving, and multitasking abilities are essential, often accompanied by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) platforms and order processing systems is commonly required in the role. Excellent interpersonal skills, patience, and a positive attitude help individuals stand out when handling customer inquiries and resolving concerns. These skills are crucial to ensure customer satisfaction, resolve issues efficiently, and uphold the Coca Cola brand image.

What are the entry level jobs at Coca Cola Customer Service?

Entry-level jobs at Coca Cola Customer Service typically include Customer Service Representative, Sales Associate, and Call Center Agent. These roles generally require good communication skills, basic computer knowledge, and the ability to work in a team environment. They often offer on-the-job training and may require a high school diploma or equivalent.

What are the most commonly searched types of Coca Cola Customer Service jobs in Indiana?

The most popular types of Coca Cola Customer Service jobs in Indiana are:

What are popular job titles related to Coca Cola Customer Service jobs in Indiana?

For Coca Cola Customer Service jobs in Indiana, the most frequently searched job titles are:

Infographic showing various Coca Cola Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

$58K/yr

Full-time

Medical, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Coca-Cola Consolidated rating

7.3

Company rating: 7.3 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

177th of 442 rated food and drinks producers


Job description

Requisition ID: 261073
Locations: Marion; Muncie
Pay Range: $58,005 Annual Salary
Click here to experience a Day in the Life of our Teammates!
Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose!
We're more than beverages-we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.
  • Competitive Benefits: Health coverage + paid time off
  • Purpose-Driven: Create meaningful impact in the communities you serve
  • Training & Support: Ongoing learning opportunities

Join us - your refreshing new chapter starts here!
Job Overview
The Sales Account Manager (SAM) is responsible for managing the sales growth in their assigned portfolio of accounts. Through proficient customer relationship skills and fact-based selling, the Sales Account Manager's goal is to meet or exceed their annual business objectives and support the long-term growth of Coca-Cola Consolidated Inc in that portfolio of accounts. Role is also required to ensure execution of the commercial strategy across multiple channels of business.
Duties & Responsibilities
  • Generates sales growth in assigned account base thru execution of commercial strategies and contracts
  • Builds and maintains profitable customer relationships
  • Executes and closes all sales calls daily
  • Ensures execution of all pre-sold/mandatory elements in outlet for full duration of program
  • Sells in incremental packages, displays and equipment
  • Ensures positive ROI for Company on all sold-in elements
  • Collaborates effectively with internal stakeholders including The Center of Support, as well as other field sales and distribution roles

Knowledge, Skills, & Abilities
  • 1+ years previous sales experience preferred
  • Food/beverage industry experience preferred
  • Ability to create and conduct sales presentations required
  • Strong attention to detail and follow-up skills
  • Excellent planning and organization skills
  • Proficient in computer application skills
  • Ability to use and understand mobile applications
  • Ability to work variable schedule, weekends and holidays required

Minimum Qualifications
  • High school diploma or GED
  • Knowledge acquired through 1 to 3 years work experience
  • Must have and maintain a valid driver's license
  • Must have and maintain current vehicle liability insurance, as specified by company
  • Must provide and maintain a personal vehicle for use during employee working hours

Preferred Qualifications
  • Bachelor's Degree in Business, Communications, Marketing, or related

Work Environment
Work environment will vary
Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.

What Coca-Cola Consolidated employees say

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About Coca-Cola Consolidated

Sourced by ZipRecruiter

Coca-Cola Consolidated, based in Charlotte, NC, US, is a preeminent company in the beverage industry. The company is the largest independent bottler for The Coca-Cola Company in the United States. The company’s product portfolio includes prominent beverages such as Coca-Cola, Diet Coke, Sprite, and a variety of other beverages produced by The Coca-Cola Company. Founded in in 1980 after multiple expansions and mergers, the company has since gained a steadfast reputation in the industry as a leading bottler and distributor. Coca-Cola Consolidated's core values are committed to excellence, committed to service, committed to a higher calling, and committed to each other. Their mission is to share in the refreshment, fun, and fellowship of happiness found in The Coca-Cola Company’s beverages. Their notable achievements include not only market expansion but also their history of giving back to the communities where they operate, signifying their dedication to corporate social responsibility.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US