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Coaching Program Manager Jobs in Albuquerque, NM

LifeWise Academy

Program Director

Rio Rancho, NM · On-site

Coordinate teams to ensure classes run smoothly and safely Managing Program Operations * Oversee ... LifeWise Academy provides systems, resources, coaching and ongoing support to help you succeed.

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Coaching Program Manager information

What are the key skills and qualifications needed to thrive as a coaching program manager, and why are they important?

To thrive as a Coaching Program Manager, you need expertise in program development, project management, and a background in coaching or training, often supported by a relevant degree or coaching certification. Familiarity with learning management systems (LMS), data tracking tools, and virtual meeting platforms is typically required. Excellent interpersonal skills, leadership, and the ability to motivate and support both coaches and clients set outstanding managers apart. These abilities are crucial for ensuring effective program delivery, client satisfaction, and continuous improvement of coaching initiatives.

How does a coaching program manager typically collaborate with coaches and stakeholders to ensure program effectiveness?

A Coaching Program Manager works closely with coaches, organizational leaders, and HR teams to align coaching initiatives with company objectives. They facilitate regular meetings to gather feedback, address challenges, and monitor progress, ensuring that coaches have the resources and support needed to succeed. By fostering open communication and leveraging data-driven insights, they continuously refine the program to maximize participant engagement and measurable outcomes. This collaborative approach helps create a culture of continuous improvement and professional development within the organization.

What does a coaching program manager do?

A Coaching Program Manager is responsible for designing, implementing, and overseeing coaching programs within an organization. They work to ensure that coaching initiatives align with business goals, manage a team of coaches or external vendors, and monitor the effectiveness of coaching activities. Their tasks often include setting program objectives, tracking progress, and reporting outcomes to stakeholders. Additionally, they may provide guidance and support to both coaches and participants to maximize the impact of the program.

What is the difference between Coaching Program Manager vs Training Coordinator?

AspectCoaching Program ManagerTraining Coordinator
CredentialsOften requires coaching certifications (e.g., ICF), relevant experienceTypically requires training or education in training or education fields
Work EnvironmentManages coaching programs, works with clients and coachesOrganizes training sessions, manages logistics and schedules
Employer & Industry UsageUsed in corporate, educational, and professional development sectorsCommon in corporate, nonprofit, and educational organizations

The Coaching Program Manager focuses on designing and overseeing coaching initiatives, often requiring coaching certifications and working directly with clients. In contrast, the Training Coordinator handles organizing and logistics of training sessions, with a focus on event management. Both roles are vital in professional development but differ in scope and responsibilities.

What are popular job titles related to Coaching Program Manager jobs in Albuquerque, NM? For Coaching Program Manager jobs in Albuquerque, NM, the most frequently searched job titles are:
What job categories do people searching Coaching Program Manager jobs in Albuquerque, NM look for? The top searched job categories for Coaching Program Manager jobs in Albuquerque, NM are:
Coaching Program Manager jobs near you

Program Specialist [High School Leadership Program]

Big Brothers Big Sisters of New Mexico

Albuquerque, NM • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Description

About Us

Big Brothers Big Sisters of New Mexico is a mission-driven nonprofit dedicated to empowering youth through mentorship. We believe that every child deserves a champion, and our programs connect caring adults and teen mentors with young people to ignite their potential. Our Programs are at the heart of this mission, creating meaningful relationships in schools and community spaces.

 Position Summary

The Program Specialist for the High School Leadership Program leads the development and implementation of school-based programming, provides ongoing match support, and ensures all High School Leadership Program (HSLP) and emerging initiatives align with the Big Brothers Big Sisters Service Delivery Model.

The position is salaried, full-time. At Big Brothers Big Sisters of New Mexico, we offer a thoughtful benefits package that includes Paid Time Off (PTO), paid federal holidays, health, dental, and vision insurance, along with 401(k) matching.  

KEY RESPONSIBILITIES:

Program Development & Partnership Management

Strengthen and expand relationships with school partners to support the High School Leadership Program (HSLP). Develop and maintain MOUs, clarify roles and responsibilities, and implement structured communication plans to ensure consistent, high-quality collaboration.

Maintain a portfolio of key stakeholder relationships-including school administrators, funders, mentor advocates, and community partners-to support program sustainability and growth.

Build on BBBS Service Delivery Model (SDM) and national best practices to establish and enhance school-based programming. Collaborate with agency leadership to set monthly and quarterly strategies, benchmarks, and performance goals.

Achieve annual program objectives related to match support, billable hours, classroom management, curriculum delivery, and customer relations.

Curriculum Planning & Program Delivery

Coordinate and implement the curriculum for the HSLP, including structured activities, youth development plans, and training materials for mentors and mentees.

Deliver high-quality programming aligned with BBBS Standards of Practice and SDM, ensuring Gold Standard excellence across all program components.

Facilitate classroom sessions, group activities, and on-site programming that support match engagement, youth development, and relationship-building.

Match Support, Enrollment & Youth Development

Complete the enrollment process for mentors and mentees, including interviewing potential Bigs and Littles to assess strengths, needs, interests, and match preferences.

Make thoughtful, tailored match decisions for matches.

Provide ongoing coaching and support to Bigs, Littles, and parents/guardians to foster safe, healthy, and developmentally appropriate mentoring relationships.

Apply strong child safety and risk management practices throughout all aspects of service delivery.

Identify match challenges early and collaborate with supervisors to intervene, coach, and resolve concerns.

Quality Assurance, Documentation & Compliance

Maintain accurate, timely, and high-quality documentation in Matchforce and other case management systems, including case notes, assessments, match engagement hours, and required surveys.

Conduct timely match closures, reassessments, and compliance checks to ensure program fidelity.

Requirements

Minimum Requirements

Education:
Professional program agency staff must have a high school diploma/GED and meet one of the following criteria:

  • A   documented bachelor's degree from an accredited college or university in a field deemed appropriate by the agency, or be within six months of degree  completion
  • A  documented associate degree or two years of higher education from an accredited institution in a relevant field, plus two years of related work  experience (e.g., social work, counseling, child development)
  • Four years of relevant work experience in related fields as defined by the agency

Additional Requirements:

  • Strong communication and confidentiality skills
  • Proficiency in Microsoft Office and standard office equipment
  • Valid NM driver's license, insurance, and access to personal vehicle
  • Ability to work collaboratively with diverse stakeholders

Preferred Qualifications

  • Experience with both youth and adult populations
  • Familiarity with New Mexico's cultural and economic landscape
  • Bilingual (English/Spanish)


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