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Co Op Amazon It Help Desk Jobs (NOW HIRING)

Ensign Services

IT Help Desk

Salt Lake City, UT

$20 - $22/hr

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE. Position Type: Full-time position. Schedule: Monday - Friday 7:30 AM to 4:00 PM OR 9:00 AM to 5:30 PM Location: This position is based at our ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE. Position Type: Full-time position. Schedule: Monday - Friday 7:30 AM to 4:00 PM OR 9:00 AM to 5:30 PM Location: This position is based at our ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk - Part-Time Technician Responsibilities * Serve as a professional and competent ...

Mendocino Farms

IT HELP DESK TECHNICIAN

Plano, TX · On-site +1

$50K - $60K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: Dallas, TX (Plano Area) FLSA Status: Non Exempt Compensation: $50,000 - $60,000 per year Summary: At Mendocino Farms, we ...

Ensign Services

IT Help Desk

Salt Lake City, UT

$20 - $22/hr

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night. Position Type: Full-time position. Schedule: Monday - Friday from 2:00 PM to 10:30 PM Location:

ABCS, Inc.

IT Help Desk Operator

Phoenix, AZ · On-site

$24.75/hr

Title: IT Help Desk Operator Duration: 6 month+ contract Location: Phoenix, AZ (Onsite: 11pm-7am) Pay Rate: Upto $24.75/hr on W2 (All inclusive / no benefits) Required Skills IT Help Desk Experience ...

Ensign Services, Inc.

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night. Position Type: Full Time Schedule: Wednesday - Sunday ...

New Hope

IT Help Desk Support

Rock Hill, SC

$22/hr

As we continue to grow and expand, we are seeking a dynamic and experienced IT Help Desk Support to join our team in Rock Hill, SC. Since our opening in 1987, New Hope Treatment Centers has been a ...

The Ensign Group Inc

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night. Position Type: Full Time Schedule: Wednesday - Sunday ...

Texas Wesleyan University

IT Help Desk

Fort Worth, TX · On-site

Posting Details Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard ...

Ensign Services

IT Help Desk

Dallas, TX

$20 - $22/hr

IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night. Position Type: Full Time Schedule: Wednesday - Sunday ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $2 differential for hours worked at night. Position Type: Full-time position. Schedule: 4/10's Thursday - Monday from 9:00 PM to 7:30 AM ...

Phoenix Center

IT Help Desk Technician

Greenville, SC · On-site

$25 - $50/hr

Description Phoenix Center is looking for an IT Help Desk Technician to join our dedicated team in Greenville. This full-time remote position is an excellent opportunity for those starting their ...

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All JobsCo Op Amazon It Help Desk Jobs

Co Op Amazon It Help Desk information

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$37.5K

$83.8K

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How much do co op amazon it help desk jobs pay per year?

As of May 28, 2026, the average yearly pay for co op amazon it help desk in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Co-Op Amazon IT Help Desk professional, and why are they important?

To thrive as a Co-Op Amazon IT Help Desk professional, you generally need foundational knowledge in computer systems, troubleshooting, and customer service, often supported by coursework in information technology or related fields. Familiarity with ticketing systems, remote support tools, and common operating systems like Windows and macOS is essential. Strong communication, problem-solving abilities, and patience stand out as valuable soft skills in this role. These competencies are crucial for efficiently resolving technical issues and ensuring smooth IT operations in a fast-paced, customer-centric environment.

What are some common challenges faced by Co-Op IT Help Desk employees at Amazon, and how are they supported in overcoming them?

Co-Op IT Help Desk employees at Amazon often face challenges such as troubleshooting complex technical issues remotely, balancing multiple support tickets, and adapting quickly to Amazon's fast-paced environment. However, they are supported through comprehensive onboarding, access to a knowledge base, and guidance from experienced team members. Regular team meetings and mentorship opportunities help co-ops build confidence and develop problem-solving skills, while fostering collaboration with other IT professionals across departments.

What are Co Op Amazon IT Help Desk roles?

Co Op Amazon IT Help Desk roles are positions designed for students or early-career professionals to gain hands-on experience supporting Amazon's internal technology infrastructure. These roles typically involve troubleshooting technical issues, assisting employees with hardware and software problems, and maintaining IT equipment. Co Op IT Help Desk staff work closely with experienced IT professionals to learn best practices in customer service and technical support. The role offers valuable exposure to enterprise-level IT systems and helps prepare individuals for future careers in information technology.

What is the difference between Co Op Amazon It Help Desk vs Amazon Technical Support Specialist?

AspectCo Op Amazon It Help DeskAmazon Technical Support Specialist
Required CredentialsTypically pursuing or completed relevant IT certifications or degreesOften requires similar certifications, with emphasis on troubleshooting skills
Work EnvironmentOn-site or remote support within Amazon facilities or remotelyPrimarily remote customer support via phone or chat
Employer & Industry UsageInternship role within Amazon's IT support teamFull-time or part-time customer support role at Amazon
Common Search & Comparison IntentUnderstanding internship vs full-time support rolesClarifying job responsibilities and career progression

While both roles involve IT support within Amazon, the Co Op Amazon It Help Desk is typically an internship or temporary position focused on gaining experience, whereas the Amazon Technical Support Specialist is a full-time role providing ongoing customer support. The roles share similar credentials and work environments but differ in employment status and career development opportunities.

What cities are hiring for Co Op Amazon It Help Desk jobs? Cities with the most Co Op Amazon It Help Desk job openings:
What are the most commonly searched types of Amazon It Help Desk jobs? The most popular types of Amazon It Help Desk jobs are:
What states have the most Co Op Amazon It Help Desk jobs? States with the most job openings for Co Op Amazon It Help Desk jobs include:
Co Op Amazon It Help Desk jobs near you

IT Help Desk Engineer

Logical Net Corporation

Schenectady, NY

$18 - $25/hr

Other

Posted 2 days ago

Job description

Description



Logical Net is searching for exceptionally talented, self-driven individuals to join our team to provide advanced Information Technology, Communication, and Cybersecurity solutions to our customers. Logical Net presents a unique opportunity to work with a diverse and talented team in a technology-rich collaborative environment.

Position: Information Technology Help Desk Engineer

The IT Help Desk Engineer's primary role is to act as first-level support for Logical Net customers. Individuals in the position will interact with customers via telephone, e-mail, and ticket-based support systems. This position requires strong interpersonal communication skills, attention to detail, strong time management skills, and a willingness to learn. The IT Help Desk engineer will act as a liaison between customers, 2nd and 3rd-level support engineers, vendors, and Logical Net staff. The primary role of the IT Help Desk engineer is to ensure customer satisfaction with Logical Net products and services and to ensure timely resolution to customer problems as they occur.
 



In addition to interacting with customers and providing 1st level of support, IT Help Desk engineers will assist in day-to-day operations. This will include proper provisioning and de-provisioning of services for new and existing customers. The IT Help Desk engineer is responsible for logging all customer activity in Logical Net's ticket-based tracking system and electronic support tools. Daily follow-up and customer interaction are required for all open tickets. 



Requirements

 Demonstrated skills in supporting and troubleshooting these technologies are preferred.

  • Microsoft 365 Email, Office applications, Teams and related services
  • Microsoft Windows operating systems - Workstation, Server, Active Directory
  • IP networks and associated protocols (DNS, DHCP etc.) 
  • Cybersecurity concepts including antivirus, and endpoint detection and response tools


Core Duties and Responsibilities: 


  • Interact with customers and provide first and second level support
  • Track and manage customer contact with ticket-based systems and support tools
  • Facilitate solutions to customer issues with senior engineers and track progress
  • Provide remote support for end-user workstations and applications
  • Provision or add/change/remove services as needed
  • Provide written documentation, policies, and procedures as necessary






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