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Co Op Amazon It Help Desk Jobs (NOW HIRING)

BC Tech Pro

IT Help Desk

Rolling Meadows, IL · On-site

$23/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

BC Tech Pro

IT Help Desk

Sunnyvale, CA

$24.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

BC Tech Pro

IT Help Desk

Huntsville, AL · On-site

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

Seneca Resources Company, LLC

IT Help Desk

Norcross, GA · On-site

IT Help Desk Analyst Location: Norcross, GA Work Environment: Call Center Start Date: January 2026 Position Performance Measures * Calls handled per hour * Percentage of escalated calls * Not-ready ...

Dubak Electrical

IT Help Desk Technician

La Grange, IL · On-site

$50K - $60K/yr

The IT Help Desk Technician will install, configure, test, maintain, monitor, and troubleshoot end-user computer equipment, and related hardware and software. To succeed in this role, the individual ...

BC Tech Pro

IT Help Desk

Rolling Meadows, IL · On-site

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

BC Tech Pro

IT Help Desk

Rolling Meadows, IL · On-site

$23/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

BC Tech Pro

IT Help Desk

Magna, UT · On-site

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

Socket.dev

IT Help Desk Manager

Herndon, VA · On-site

$90 - $120/hr

IT Help Desk Manager Location: Herndon, VA (100% Onsite) Clearance: Active Secret or higher Status: Exempt About This Role The IT Help Desk Manager is responsible for leading and supporting a team of ...

New

BC Tech Pro

IT Help Desk

Sunnyvale, CA · On-site

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

Enterfusion

IT Help Desk Technician

Orlando, FL · On-site

$48K - $65K/yr

As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing technical difficulties. Your role will be essential in delivering prompt and effective troubleshooting ...

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Co Op Amazon It Help Desk information

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$37.5K

$83.8K

$124.5K

How much do co op amazon it help desk jobs pay per year?

As of Aug 25, 2026, the average yearly pay for co op amazon it help desk in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is a Co Op Amazon IT Help Desk?

Co Op Amazon IT Help Desk roles are positions designed for students or early-career professionals to gain hands-on experience supporting Amazon's internal technology infrastructure. These roles typically involve troubleshooting technical issues, assisting employees with hardware and software problems, and maintaining IT equipment. Co Op IT Help Desk staff work closely with experienced IT professionals to learn best practices in customer service and technical support. The role offers valuable exposure to enterprise-level IT systems and helps prepare individuals for future careers in information technology.

What are the key skills and qualifications needed to thrive as a Co Op Amazon IT Help Desk professional?

To thrive as a Co-Op Amazon IT Help Desk professional, you generally need foundational knowledge in computer systems, troubleshooting, and customer service, often supported by coursework in information technology or related fields. Familiarity with ticketing systems, remote support tools, and common operating systems like Windows and macOS is essential. Strong communication, problem-solving abilities, and patience stand out as valuable soft skills in this role. These competencies are crucial for efficiently resolving technical issues and ensuring smooth IT operations in a fast-paced, customer-centric environment.

What are some common challenges faced by Co Op Amazon IT Help Desk employees, and how are they supported in overcoming them?

Co-Op IT Help Desk employees at Amazon often face challenges such as troubleshooting complex technical issues remotely, balancing multiple support tickets, and adapting quickly to Amazon's fast-paced environment. However, they are supported through comprehensive onboarding, access to a knowledge base, and guidance from experienced team members. Regular team meetings and mentorship opportunities help co-ops build confidence and develop problem-solving skills, while fostering collaboration with other IT professionals across departments.

What is the difference between Co Op Amazon It Help Desk vs Amazon Technical Support Specialist?

AspectCo Op Amazon It Help DeskAmazon Technical Support Specialist
Required CredentialsTypically pursuing or completed relevant IT certifications or degreesOften requires similar certifications, with emphasis on troubleshooting skills
Work EnvironmentOn-site or remote support within Amazon facilities or remotelyPrimarily remote customer support via phone or chat
Employer & Industry UsageInternship role within Amazon's IT support teamFull-time or part-time customer support role at Amazon
Common Search & Comparison IntentUnderstanding internship vs full-time support rolesClarifying job responsibilities and career progression

While both roles involve IT support within Amazon, the Co Op Amazon It Help Desk is typically an internship or temporary position focused on gaining experience, whereas the Amazon Technical Support Specialist is a full-time role providing ongoing customer support. The roles share similar credentials and work environments but differ in employment status and career development opportunities.

Is help desk a good entry-level IT job?

A help desk role, such as a Co Op Amazon IT Help Desk position, is generally considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It often requires basic knowledge of hardware, software, and networking, and can serve as a stepping stone to more advanced IT roles. Certifications like CompTIA A+ can enhance prospects in this field.

What cities are hiring for Co Op Amazon It Help Desk jobs?

Cities with the most Co Op Amazon It Help Desk job openings:

What are the most commonly searched types of Amazon It Help Desk jobs?

The most popular types of Amazon It Help Desk jobs are:

What states have the most Co Op Amazon It Help Desk jobs?

States with the most job openings for Co Op Amazon It Help Desk jobs include:

Co Op Amazon It Help Desk jobs near you

IT Help Desk

BC Tech Pro

Rolling Meadows, IL • On-site

$23/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Company Description
Job Description
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment.
  • This is a full-time, onsite position.
  • Benefits include Health, Dental Vision and 401k.
  • Starting pay is $23.00 per hour

Responsibilities:
  • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
  • Provides support to client identified VIPs
  • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
  • Perform Install/Move/Add or Change (IMAC) activities.
  • Perform all assigned desk-side support activities
  • Display outstanding technical and professional services skills at all times
  • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
  • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
  • Understands and follows all documented service operations policies and procedures.
  • Other duties or certifications may be assigned to meet business needs

Qualifications
Education and Experience:
  • Typically requires technical school certification or equivalent of 2-4 years of relevant experience
  • Certifications and/or Qualifications:
  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware systems
  • Understanding of ITIL methodologies
  • A+ certification is desired
  • May require additional customer-specific certifications or training as required

Skills:
  • Excellence in communication and customer-facing skills
  • Strong oral, written and interpersonal skills
  • Ability to follow instructions and processes with minimal instruction
  • Ability to lift and or move various computer equipment up to 50 lbs.
  • Must own a basic repair kit
  • Additional requirements may exist if offer of employment is extended

Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply