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Cna Customer Service Representative Jobs (NOW HIRING)

Cna

Claims Consultant - Unsupported Excess

New York, NY · Hybrid

$72K - $141K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... customer service standards. Position requires regular communication with customers, insureds and ...

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Office Assistant customer service Representative

Hauppauge, NY · On-site

$21 - $23/hr

We are seeking a customer service representative for our Long Island location! This position is within a food service company. The typical schedule is Monday through Friday from 7:30 am to 4:00 pm

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King David Center for Nursing

CNA

Brooklyn, NY

$24.65/hr

As a Certified Nursing Assistant at The Allure Group, you would be part of a winning team doing ... Exceptional communication, customer service, and interpersonal skills Preferred * Previous ...

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Cna Customer Service Representative information

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How much do cna customer service representative jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for cna customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CNA Customer Service Representative, and why are they important?

To thrive as a CNA Customer Service Representative, you need strong communication skills, a high school diploma or equivalent, and a basic understanding of insurance products and procedures. Familiarity with customer relationship management (CRM) software and proficiency in data entry systems are typically required. Patience, problem-solving skills, and the ability to handle stressful situations help representatives excel in addressing client needs. These abilities ensure efficient, accurate service delivery and contribute to positive customer experiences and retention.

Can CNA be considered customer service?

A Certified Nursing Assistant (CNA) role primarily involves providing direct patient care in healthcare settings. While CNAs interact frequently with patients and their families, their responsibilities focus on medical assistance rather than traditional customer service tasks, though strong communication skills are important.

What are CNA Customer Service Representatives?

CNA Customer Service Representatives are professionals who handle customer inquiries, provide information, and resolve issues for clients of CNA, a major insurance company. They often assist policyholders with questions about insurance policies, claims, billing, and coverage options. Their role is to ensure customer satisfaction by delivering accurate information and support through various communication channels, such as phone, email, or chat. Strong communication and problem-solving skills are essential for this position. CNA Customer Service Representatives also act as a liaison between the customer and other departments within the company.

Can a CNA make $1000 a week?

Certified Nursing Assistants (CNAs) typically earn hourly wages that may total around $600 to $800 per week for full-time work, depending on location, shift differentials, and overtime. Earning $1000 a week usually requires working overtime, multiple jobs, or in high-paying regions, as standard CNA pay generally falls below that threshold.

Is remote work available at CNA insurance?

For CNA Customer Service Representative roles, remote work options are available depending on the position and location. Many customer service jobs at CNA can be performed remotely with the necessary communication tools and computer skills. Candidates should review specific job postings for remote work availability and requirements.

What is the highest paid CNA position?

Certified Nursing Assistants (CNAs) typically do not have specialized positions with significantly higher pay within the role; however, CNAs with advanced certifications or specialized skills, such as working in intensive care units or with certain patient populations, can earn higher wages. Leadership roles like CNA supervisor or trainer may also offer increased pay, but these are less common and often require additional experience or certifications.

What is the difference between Cna Customer Service Representative vs Medical Assistant?

AspectCna Customer Service Representative

Required CredentialsCustomer service training, possibly certification in healthcare customer support
Work EnvironmentHealthcare facilities, hospitals, clinics, call centers
Employer & IndustryHealthcare providers, insurance companies, medical offices
Common Search & ComparisonCustomer service skills in healthcare, patient communication roles

The Cna Customer Service Representative primarily focuses on patient communication, appointment scheduling, and insurance inquiries within healthcare settings. In contrast, a Medical Assistant performs clinical tasks like taking vital signs and assisting with exams. While both roles serve healthcare environments, the Cna Customer Service Representative emphasizes communication and administrative duties, whereas the Medical Assistant involves direct patient care and clinical responsibilities.

What are some common challenges faced by CNA Customer Service Representatives and how can they be managed effectively?

CNA Customer Service Representatives often handle high volumes of calls and inquiries from policyholders, which can sometimes involve managing stressful situations or assisting upset customers. Balancing empathy with professionalism is key, as is maintaining a thorough understanding of CNA’s insurance products and procedures. Effective time management and strong communication skills help representatives resolve issues efficiently while ensuring customer satisfaction. Ongoing training and support from team leaders also play a vital role in overcoming these challenges and fostering a positive work environment.
More about Cna Customer Service Representative jobs
What job categories do people searching Cna Customer Service Representative jobs look for? The top searched job categories for Cna Customer Service Representative jobs are:
Cna Customer Service Representative jobs near you
Infographic showing various Cna Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Office Assistant/Customer Service Representative

Wallen Garage Doors

Yorktown, VA • On-site

$15 - $25/hr

Other

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Be part of a team that turns every customer interaction into a positive experience!
About Wallen Garage Doors
At Wallen Garage Doors, we believe great work builds more than doors-it builds trust, confidence, and careers that matter. We're here to serve our community with skill, heart, and hustle-and we're looking for people who want to be part of something real. Whether you're starting out or leveling up, we invest in our team with hands-on training, clear expectations, and opportunities to grow. If you're hungry to make a difference, we've got a place for you.
Description
Job Opportunity: Customer Service Specialist
Join the Wallen Garage Doors Service Excellence Team!
Location: Yorktown, VA
Job Type: Full-time or Part-time Available
Salary Range: $15-$25 per hour (based on experience)
About Wallen Garage Doors:
As a leading provider of top-notch garage door services, we're on a mission to deliver exceptional experiences to our valued customers. If you're passionate about customer satisfaction and ready to be part of a team that values excellence, we want you!
Position Overview:
As a Customer Service Specialist with Wallen Garage Doors, you'll be the friendly voice and helping hand that our customers and technicians rely on. Join our Service Excellence Team and contribute to creating positive and memorable experiences for our team and everyone we serve.
Responsibilities:
Engage with customers via phone and email, providing assistance and answering inquiries.
Ensure a seamless customer experience from initial contact to job completion.
Collaborate with other departments to address customer needs effectively.
Maintain accurate customer records and documentation.
Routing and dispatching technicians to locations according to predetermined schedules, customer requests or immediate needs.
Qualifications:
Proven experience in customer service or a related field.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and attention to detail.
Proficient computer skills for accurate record-keeping.
Customer-focused mindset with a passion for exceeding expectations.
Benefits:
Competitive salary with growth opportunities.
Ongoing training to enhance your customer service skills.
Performance bonuses for outstanding service.
Opportunities for career advancement within our expanding company.
Paid time off and holidays.
Medical, Dental, and Vision benefits
How to Apply:
Ready to embark on a rewarding journey with Wallen Garage Doors? Apply online today.
Wallen Garage Doors is an equal opportunity employer. We encourage applicants from all backgrounds to apply.
Salary
$15 - $25 per hour

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