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Club Lounge Jobs (NOW HIRING)

Club Lounge Concierge

Dana Point, CA · On-site

$16.50 - $21.25/hr

POSITION SUMMARY Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and ...

Concierge Lounge Attendant

El Paso, TX · On-site

$14 - $18.25/hr

The Concierge/Club Lounge Attendant is responsible for the daily operation of the Concierge Lounge. Key responsibilities include: * Serving food and beverages to VIP guests in a professional and ...

Club Concierge

Kamuela, HI · On-site

$27.10 - $28.10/hr

Serve as the primary point of contact in the Club Lounge, providing concierge support and managing VIP interactions. * Ensure exceptional guest experiences by anticipating needs, handling requests ...

Lounge Agent

Miami, FL · On-site

$14.75 - $18.25/hr

Must have at least one year of face-to-face customer service experience in a hotel, restaurant, private club, lounge, or similar setting * Must be able to lift up to 14kg.Must be able to stand, lift ...

As an integral part of a team, Club Ambassador is responsible for all aspects of set up, break down, and maintenance of the Lounge. Perform duties deemed necessary by the Front Office Manager. Serve ...

Club Concierge

Kamuela, HI

$27.10 - $28.14/hr

Serve as the primary point of contact in the Club Lounge, providing concierge support and managing VIP interactions. * Ensure exceptional guest experiences by anticipating needs, handling requests ...

Serve as the primary point of contact in the Club Lounge, providing concierge support and managing VIP interactions. * Ensure exceptional guest experiences by anticipating needs, handling requests ...

Guest Services Manager

Chicago, IL · On-site

$63K - $79K/yr

The Club Level Manager is fully versed in the Langham, Club Lounge, and Forbes service standards and communicates this information to the Club Lounge team. RESPONSIBILITIES AND JOB DUTIES:

Club Concierge

Kamuela, HI · On-site

$27.10 - $28.10/hr

Serve as the primary point of contact in the Club Lounge, providing concierge support and managing VIP interactions. * Ensure exceptional guest experiences by anticipating needs, handling requests ...

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Club Lounge information

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$5

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How much do club lounge jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for club lounge in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.31 per hour, depending on experience, location, and employer.

What is a Club Lounge attendant?

A Club Lounge attendant is a hospitality professional responsible for providing exceptional service to guests in an exclusive hotel lounge area, often reserved for VIPs or guests with premium room bookings. Their duties include greeting guests, serving food and beverages, maintaining the cleanliness of the lounge, and ensuring guests have a comfortable and enjoyable experience. They may also assist with concierge services, answer questions, and help with special requests. Club Lounge attendants play a key role in enhancing guest satisfaction and representing the hotel's brand standards.

What are the key skills and qualifications needed to thrive as a Club Lounge Attendant, and why are they important?

To thrive as a Club Lounge Attendant, you need strong customer service skills, attention to detail, and prior experience in hospitality or food service. Familiarity with point of sale (POS) systems, food safety protocols, and hotel property management systems is typically required. Exceptional communication, problem-solving abilities, and a friendly demeanor help attendants exceed guest expectations and create a welcoming atmosphere. These skills ensure guests have a comfortable, seamless experience, which is crucial for guest satisfaction and the venue's reputation.

What are the common job titles in a lounge?

Common job titles in a lounge include Lounge Attendant, Concierge, Bartender, Server, Host/Hostess, and Supervisor. These roles often require customer service skills, knowledge of the lounge environment, and sometimes certifications such as responsible beverage service training.

What are some common challenges faced by Club Lounge staff, and how can they be addressed?

Club Lounge staff often manage a high volume of guests with varying expectations while maintaining a premium service standard. Balancing personalized attention with efficiency, especially during peak hours, can be challenging. Successful staff members prioritize excellent communication, teamwork, and adaptability to guest needs. Ongoing training and clear protocols help ensure consistent, high-quality service even during busy periods.

What is the difference between Club Lounge staff vs Concierge?

AspectClub Lounge StaffConcierge
CredentialsCustomer service experience, hospitality trainingCustomer service, hospitality, sometimes certifications in travel or luxury services
Work EnvironmentLuxury hotel lounges, airport lounges, private clubsHotels, resorts, luxury buildings, travel agencies
Employer & IndustryHospitality, travel, private clubsHospitality, travel, luxury services

While both roles focus on guest service in luxury settings, Club Lounge staff primarily manage lounge operations and guest comfort, whereas Concierges provide personalized services like reservations and local recommendations. The roles often overlap but serve different aspects of guest experience in the hospitality industry.

More about Club Lounge jobs
What cities are hiring for Club Lounge jobs? Cities with the most Club Lounge job openings:
What are the most commonly searched types of Club Lounge jobs? The most popular types of Club Lounge jobs are:
What states have the most Club Lounge jobs? States with the most job openings for Club Lounge jobs include:
Infographic showing various Club Lounge job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,577 per year, or $15.7 per hour.
Club Lounge Attendant, Progressive Field

Club Lounge Attendant, Progressive Field

Delaware North

Cleveland, OH

$20 - $21/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago


Delaware North rating

5.9

Company rating: 5.9 out of 10

Delaware North

Based on 152 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

Caterers average

Based on 2,569 frontline employees who took The Breakroom Quiz

The best things about working at Delaware North

  • 77%

    77% say they have respectful managers

    say they have respectful managers

  • 74%

    74% say their health insurance is affordable

    say their health insurance is affordable

  • 72%

    72% say they enjoy their job

    say they enjoy their job

Featured by Delaware North, based on 152 Breakroom Quiz responses from their frontline employees


Job description

The opportunity

Delaware North Sportservice is searching for seasonal Club Attendants to join our team at Progressive Field in Cleveland, Ohio. As a Club Attendant, you will be responsible for ensuring an effective operation of assigned luxury suites, including stocking, serving, and attending to guests' needs.

If you are looking for a fast-paced role with opportunities to learn and where your efforts are rewarded, apply now. 

Pay $20.00 - $21.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?
  • Prepare the suite and ensure all items are in place for the guest's arrival, including those ordered in advance of the event
  • Anticipate guests' needs, suggest additional items such as appetizers and desserts, and communicate in-suite orders to kitchen and bar staff
  • Ensure all laws and regulations are being followed, including checking for identification before serving alcohol
  • Maintain suite orderliness and cleanliness throughout the event
  • Obtain signatures from the suite host on any charges incurred
More about you
  • No high school diploma or GED required
  • Minimum of 1 year of service experience in a hotel, full-service restaurant, catering facility, or club environment required
  • Previous experience as a suite runner preferred
Physical requirements
  • Ability to lift to 50 pounds 
  • Ability to stand and walk for the entire length of the shift
  • Exposure to variable temperatures 
  • May be required to work in narrow spaces
Shift details

Days
Holidays
Weekends
Events

Who we are

Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.


$20.00 - $21.00 / hour

Working at Delaware North

Perks for frontline workers

From Delaware North, via Breakroom

  • Flexible work schedules for all team members

  • Weekly pay for hourly team members

  • Referral bonuses for eligible roles

  • Training and development for all team members

  • Employee assistance program for eligible team members

  • Health, vision and dental insurance for eligible team members

  • 401(k) with up to 4% company match for eligible team members

  • Paid time off and holidays for eligible team members

  • Performance bonuses for eligible team members

  • Paid parental bonding leave for eligible team members

  • Employee discounts (varies by location) for eligible team members

What to expect from working at Delaware North

From Delaware North

About Delaware North, in their own words

From Delaware North

Delaware North is a global leader in the hospitality and entertainment industry. We annually serve more than a half-billion guests across three continents, including at high-profile sports venues, national parks, restaurants, resorts, and casinos. Building on more than a century of partnerships and a commitment to local communities and sustainability, our vision is to delight guests by creating the world’s best experiences today, while reimagining tomorrow.

Delaware North team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup, to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

Company values

From Delaware North

  • Lean Forward: we are innovative creators who continually reimagine what’s next
  • Come Together: we work collaboratively with each other and believe in the power of partnership
  • Stand Up: we lead by example, own our decisions and take initiative
  • Do Right: we value integrity and always do the right thing, especially when no one is looking
  • Think Guest: the guest experience is at the heart of everything we do

What Delaware North employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Delaware North logo

About Delaware North

Sourced by ZipRecruiter

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US

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