ZipRecruiter

Log In

1

Cloud Support Jobs in Raleigh, NC (NOW HIRING)

CNCSINFOTECH LLC

Security Architect ( Cloud )

Raleigh, NC

$63.75 - $84.50/hr

Support Bluemix sales by presenting to clients (on the phone, F2F) * Mentor security team members You will work with the best of the teams in Cloud Dev, Cloud Security, Cloud Offering Management ...

Infojini Inc

Cloud Architect

Raleigh, NC · On-site

$63.25 - $80.50/hr

Cloud Architect Location: 430 N Salisbury St, Raleigh, NC 27603 Duration: 12+ Months Client: Direct Client NCSBE is looking for a cloud architect to help asses and design infrastructure for our ...

Axiom Path

AI Cloud Engineer #3591851

Raleigh, NC · Hybrid

$75 - $80/hr

Support scalable GenAI platform development, deployment, monitoring, and operations. * Build ... Are you an experienced AI Cloud Engineer ready to make an impact? * 5+ years of AWS experience ...

Accenture

Cloud Advisory Product Engineer

Raleigh, NC

$54.25 - $72.50/hr

The Cloud Advisory Practice focuses on helping organizations define, plan, and implement innovative AI and cloud strategies that drive business value. Leveraging deep expertise across cloud platforms ...

Noblesoft Technologies

Platform/Cloud Engineer

Cary, NC · Remote

$57 - $76.25/hr

Platform/Cloud Engineer Location: Remote JD: ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a ... Provide Troubleshooting Support in all environments, Performance Testing and Tuning Support and ...

Genworth Financial, Inc.

AI Cloud Engineer

Raleigh, NC · Hybrid

$54.25 - $72.50/hr

We're looking for a AI Cloud Engineer in Raleigh, NC to join us in fulfilling our mission, while ... Support the development, implementation, scalability and operations of enterprise-grade GenAI ...

Genworth Financial, Inc.

AI Cloud Engineer

Raleigh, NC · On-site

$54.25 - $72.50/hr

We're looking for a AI Cloud Engineer in Raleigh, NC to join us in fulfilling our mission, while ... Support the development, implementation, scalability and operations of enterprise-grade GenAI ...

Genworth

AI Cloud Engineer

Raleigh, NC · Hybrid

$54.25 - $72.50/hr

We're looking for a AI Cloud Engineer in Raleigh, NC to join us in fulfilling our mission, while ... Support the development, implementation, scalability and operations of enterprise-grade GenAI ...

next page

Showing results 1-20

All JobsCloud Support JobsCloud Support Jobs in Raleigh, NC

Cloud Support information

See Raleigh, NC salary details

$22

$61

$84

How much do cloud support jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for cloud support in Raleigh, NC is $61.13, according to ZipRecruiter salary data. Most workers in this role earn between $52.12 and $69.62 per hour, depending on experience, location, and employer.

Is AI replacing cloud engineers?

AI is automating certain tasks within cloud support, such as monitoring and troubleshooting, but it does not replace the need for cloud engineers. Cloud engineers are essential for designing, implementing, and managing cloud infrastructure, and their expertise remains critical for complex problem-solving and system optimization. AI tools serve as complementary resources to enhance efficiency but do not eliminate the role of skilled cloud support professionals.

Can I learn cloud in 3 months?

Cloud support roles require understanding cloud platforms like AWS, Azure, or Google Cloud, along with networking and troubleshooting skills. While gaining foundational knowledge in three months is possible with intensive study and hands-on practice, becoming proficient typically takes longer and depends on prior experience and learning pace.

What jobs in the US pay 300,000 a year?

In the US, senior cloud support roles such as Cloud Architects, Cloud Engineering Managers, and senior Cloud Solutions Architects can earn $300,000 or more annually, especially with extensive experience, specialized skills, and relevant certifications like AWS Certified Solutions Architect or Google Cloud Professional Cloud Architect. These positions often involve overseeing cloud infrastructure, designing scalable solutions, and managing large teams or complex projects.

What is a Cloud Support job?

A Cloud Support job involves assisting customers with technical issues related to cloud services, such as computing, storage, and networking. Professionals in this role troubleshoot problems, provide guidance on best practices, and ensure system performance and reliability. They often work with cloud platforms like AWS, Azure, or Google Cloud to diagnose and resolve customer inquiries. Strong problem-solving skills, knowledge of cloud computing, and excellent communication are essential for success in this role.

What are cloud support jobs?

Cloud support jobs involve assisting organizations with their cloud computing services, such as platforms like AWS, Azure, or Google Cloud. These roles typically require technical skills in troubleshooting, system administration, and knowledge of cloud infrastructure, often supported by certifications like AWS Certified Solutions Architect or CompTIA Cloud+. Professionals in this field help ensure cloud systems run efficiently, securely, and reliably.

What does a typical day look like for someone in a Cloud Support role?

A typical day in Cloud Support involves troubleshooting customer issues with cloud services, responding to service tickets, and collaborating with other IT professionals to resolve complex technical challenges. You may participate in regular team meetings, document solutions for knowledge bases, and work directly with customers via email, chat, or phone. The pace is often dynamic, requiring quick thinking and adaptability as new support requests arise. You’ll also have the opportunity to expand your skills by staying updated on the latest cloud technologies and industry best practices.

What are the key skills and qualifications needed to thrive in the Cloud Support position, and why are they important?

To thrive as a Cloud Support professional, strong problem-solving abilities, familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), and a background in IT or computer science are generally required. Hands-on experience with cloud management tools, networking protocols, operating systems, and certifications like AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator are highly valued. Excellent communication skills, patience, and the ability to simplify technical information are key soft skills that help in resolving customer issues effectively. These qualifications are important because they enable you to provide timely and expert support to users navigating complex cloud environments, ensuring customer satisfaction and system reliability.

What are the most commonly searched types of Cloud Support jobs in Raleigh, NC? The most popular types of Cloud Support jobs in Raleigh, NC are:
What are popular job titles related to Cloud Support jobs in Raleigh, NC? For Cloud Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Cloud Support jobs in Raleigh, NC look for? The top searched job categories for Cloud Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Cloud Support jobs? Cities near Raleigh, NC with the most Cloud Support job openings:
Cloud Support jobs near you
Infographic showing various Cloud Support job openings in Raleigh, NC as of June 2026, with employment types broken down into 9% As Needed, 36% Full Time, 9% Temporary, and 46% Contract. Highlights an 78% Physical, 8% Hybrid, and 14% Remote job distribution, with an average salary of $127,143 per year, or $61.1 per hour.

Principal Cloud Infrastructure Engineer

FUJIFILM Biotechnologies

Holly Springs, NC • On-site

$48.25 - $64.50/hr

Full-time

Posted 6 days ago

Job description

Job Summary:
FUJIFILM Biotechnologies is a global leader in biotechnologies, and they are seeking a Principal Cloud Infrastructure Engineer to lead the design and operation of their cloud services. The role involves ensuring service reliability, driving infrastructure automation, and collaborating with stakeholders to align IT and operational technology objectives.
Responsibilities:
• Lead the design, build, and operation of global Cloud services across AWS and Azure—including secure, scalable cloud-native platforms and AWS Landing Zones.
• Own day-to-day service reliability for our global cloud estate across compute, storage, networking, and platform services (IaaS/PaaS/SaaS), delivering 4th-line support when needed.
• Drive Infrastructure as Code (IaC) adoption using Terraform or CloudFormation; automate provisioning and configuration at scale.
• Implement security-by-design (IAM, encryption, zero-trust) and ensure alignment to security frameworks (e.g., ISO 27000).
• Build monitoring and observability with tools like Prometheus, Grafana, and CloudWatch to ensure performance and uptime.
• Translate architecture into operationalized cloud services; lead deployments of new cloud technologies, systems, and services into production.
• Guide cloud migration strategies (on‑prem to cloud/hybrid), cost optimization, governance, and compliance.
• Partner with senior stakeholders globally, vendors, and cross-functional teams to align IT/OT objectives, define best practices, and meet AIS metrics pre‑go‑live.
• Contribute to audits, documentation, and technical roadmaps; provide BAU technical governance for projects and solution design.
• Other duties assigned from time to time.
Qualifications:
Required:
• Bachelor’s degree or higher in Computer Science or Information Technology or relevant technical certifications; any combination of education and experience which would provide an equivalent background to deliver against role expectations.
• 12+ years’ experience in an IT 3rd/4th line position with a proven track record in an enterprise Cloud environment, OR 5+ years’ experience working in a biomedical IT service environment.
• Experience designing distributed systems and microservices architecture.
• Proven experience managing production cloud environments.
• Experience with DevOps practices and agile methodologies.
• Experience with CI/CD pipelines and DevOps practices.
• Hands-on experience with CI/CD tools (e.g., Jenkins, GitHub Actions, Azure DevOps).
• Deep expertise with AWS and/or Azure services and cloud platform design.
• Strong scripting/coding skills (Python, Bash); containerization with Docker and Kubernetes.
• Solid networking fundamentals (VPCs, load balancers, DNS) and secrets management.
• Familiarity with monitoring/observability (CloudWatch, Prometheus, Grafana).
• Ability to communicate complex architectures to technical and non-technical audiences; influence across teams and regions.
Preferred:
• Certifications such as AWS Certified DevOps Engineer or Solutions Architect and/or Microsoft Certified: Azure Administrator or DevOps Engineer are advantageous.
Company:
For over 30 years, FUJIFILM Biotechnologies' mission has been advancing tomorrow’s medicine. Founded in 2011, the company is headquartered in Morrisville, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

Apply