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Clinical Service Representative Jobs (NOW HIRING)

Washington University of St. Louis

$16.25 - $20.75/hr

Clinical/diagnostic equipment. The above statements are intended to describe the general nature and ... Computer Efficiency, Confidentiality, Critical Thinking, Customer Service, Detail-Oriented ...

clh

Patient Service Representative

Valencia, PA · On-site

$16.75 - $21.50/hr

POSITION SUMMARY The Patient Service Representative is responsible for assisting with the coordination of referrals, and entering the patient's clinical data into our system. The ideal Patient ...

clh

Patient Service Representative

Valencia, PA · On-site

$16.75 - $21.50/hr

POSITION SUMMARY The Patient Service Representative is responsible for assisting with the coordination of referrals, and entering the patient's clinical data into our system. The ideal Patient ...

clh

Patient Service Representative

Valencia, PA · On-site

$16.75 - $21.50/hr

POSITION SUMMARY The Patient Service Representative is responsible for assisting with the coordination of referrals, and entering the patient's clinical data into our system. The ideal Patient ...

clh

Patient Service Representative

Valencia, PA · On-site

$16.75 - $21.50/hr

POSITION SUMMARY The Patient Service Representative is responsible for assisting with the coordination of referrals, and entering the patient's clinical data into our system. The ideal Patient ...

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Clinical Service Representative information

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How much do clinical service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for clinical service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is a clinical service representative?

A Clinical Service Representative is a healthcare professional who acts as a liaison between patients, healthcare providers, and medical staff. Their primary responsibilities include scheduling appointments, handling patient inquiries, processing insurance information, and managing patient records. They play a crucial role in ensuring a smooth patient experience by providing excellent customer service and supporting the administrative functions of a clinic or medical office. Clinical Service Representatives must possess strong communication, organizational, and problem-solving skills to manage the diverse needs of patients and staff.

How does a clinical service representative typically interact with patients and healthcare providers during a typical workday?

A Clinical Service Representative serves as a key liaison between patients, clinical staff, and healthcare providers. On a typical day, they greet patients, verify insurance information, schedule appointments, and relay important information between patients and medical teams. They may also handle patient inquiries, assist with paperwork, and ensure that all documentation complies with healthcare regulations. Effective communication and customer service skills are essential, as the role often involves addressing patient concerns and coordinating with multiple departments to facilitate smooth healthcare delivery.

What are the key skills and qualifications needed to thrive as a clinical service representative, and why are they important?

To thrive as a Clinical Service Representative, you need strong knowledge of medical terminology, customer service expertise, and typically a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance verification tools is often required. Exceptional interpersonal communication, attention to detail, and problem-solving abilities are crucial soft skills in this role. These skills ensure efficient patient interactions, accurate information handling, and a positive experience for both patients and healthcare teams.

What is the difference between Clinical Service Representative vs Medical Customer Service Representative?

AspectClinical Service RepresentativeMedical Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare certificationsHigh school diploma; customer service experience preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, call centers, healthcare provider offices
Employer & Industry UsageHospitals, clinics, pharmaceutical companiesMedical practices, insurance companies, healthcare providers
Common Search & Comparison IntentUnderstanding roles in healthcare supportCustomer service in medical settings

The Clinical Service Representative typically works directly within healthcare settings, assisting with patient care coordination and clinical support. In contrast, the Medical Customer Service Representative focuses on handling patient inquiries, billing, and appointment scheduling via phone or online. Both roles require healthcare knowledge but differ mainly in their focus—clinical support versus customer service.

Is remote clinical service representative a stressful job?

A remote clinical service representative role can involve handling patient inquiries, managing documentation, and coordinating with healthcare providers, which may be stressful during high call volumes or complex cases. However, working remotely often offers flexibility and a controlled environment that can help reduce some workplace stressors. The level of stress varies depending on workload, communication skills, and the support system in place.

What cities are hiring for Clinical Service Representative jobs?

Cities with the most Clinical Service Representative job openings:

What are popular job titles related to Clinical Service Representative jobs?

For Clinical Service Representative jobs, the most frequently searched job titles are:

Clinical Service Representative jobs near you

Clinic Service Representative - Full Time - Days - Systems and Support

Jackson, MI • On-site

Henry Ford Health System
51 - 200 employees
Learn more about Henry Ford Health Systemexternal

$14.50 - $19.75/hr

Full-time

Re-posted 4 days ago

Job description

Clinical Service Representative - Systems and Support - 40 Hours - Days
Eligible for Full-Time Benefits
General Summary
Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation and patient discharge. Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups.
EDUCATION AND EXPERIENCE REQUIRED
  • High School Diploma or equivalent.
  • Required to perform calculations, complete forms, extensively utilize computer information system.
  • Familiarity with clinic environment preferred. Demonstrated ability to work with detailed information.
  • Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel.
  • Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs.
  • Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office.
  • Ability to work successfully in a fast-paced environment with frequent interruptions.
  • Ability to work within a team setting and be supportive of team members.
  • Successful completion of yearly competencies.
  • Basic computer skills (i.e., knowledgeable opening software/email, navigate on keyboard, logging in and out of computer).
  • Ability to work effectively with populations of diverse backgrounds and ages.
  • Dependable and punctual.
  • Strong organizational skills and ability to multi-task.

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