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Clinical Operations Manager Jobs in Silver Spring, MD

Ambu

Clinical Trial Manager

Columbia, MD · On-site

Serve as the primary operational liaison between clinical sites, investigators, internal stakeholders, and external vendors. * Support study budgets, contracts, site agreements, and vendor management ...

REGENXBIO

Sr Clinical Project Manager

Rockville, MD · On-site

The Sr. CPM provides operational leadership to the clinical operations team to ensure project ... This position may include line management responsibilities and will also be able and willing to ...

REGENXBIO

Sr Clinical Project Manager

Rockville, MD · On-site

The Sr. CPM provides operational leadership to the clinical operations team to ensure project ... This position may include line management responsibilities and will also be able and willing to ...

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All JobsClinical Operations JobsClinical Operations Manager JobsClinical Operations Manager Jobs in Silver Spring, MD

Clinical Operations Manager information

See Silver Spring, MD salary details

$36.2K

$101.3K

$192.8K

How much do clinical operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for clinical operations manager in Silver Spring, MD is $101,350.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,900.00 and $117,300.00 per year, depending on experience, location, and employer.

What Does a Clinical Operations Manager Do?

A clinical operations manager or director is a health care professional who oversees the operations of a medical facility. Their duties include meeting regularly with department heads, reading assessments of employee productivity, and managing administrative tasks, such as budgeting and billing. Qualifications for a clinical operations manager include experience in medical administration, management skills, and organizational skills. An advanced degree in public health or health administration can significantly improve your job opportunities.

What is the difference between Clinical Operations Manager vs Clinical Research Coordinator?

AspectClinical Operations ManagerClinical Research Coordinator
CredentialsBachelor's degree in health sciences, management experienceBachelor's degree in health or life sciences, research training
Work EnvironmentOversees multiple clinical trials, manages teamsAssists with daily trial activities, data collection
Employer & IndustryPharmaceutical companies, CROs, hospitalsResearch institutions, hospitals, clinical sites

The Clinical Operations Manager focuses on overseeing entire clinical trial operations, managing teams, and ensuring compliance. In contrast, the Clinical Research Coordinator handles the day-to-day activities at trial sites, such as patient recruitment and data collection. Both roles require related credentials and work within the clinical research industry, but their responsibilities and scope differ significantly.

What are the key skills and qualifications needed to thrive as a Clinical Operations Manager, and why are they important?

To thrive as a Clinical Operations Manager, you need expertise in clinical trial management, regulatory compliance, and healthcare operations, usually supported by a degree in a health-related field and relevant experience. Familiarity with clinical trial management systems (CTMS), electronic data capture (EDC) platforms, and certifications such as ACRP or SOCRA are commonly required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for this role. These skills ensure efficient trial execution, regulatory adherence, and successful coordination across teams and stakeholders.

What are the main challenges Clinical Operations Managers face when overseeing multiple clinical trials simultaneously?

Clinical Operations Managers often juggle several clinical trials at once, which can present challenges such as maintaining consistent quality across studies, ensuring timely patient recruitment, and managing diverse teams. They must coordinate with cross-functional departments, address regulatory compliance, and troubleshoot unforeseen issues, all while staying on schedule and within budget. Effective organizational skills, proactive communication, and adaptability are essential for overcoming these challenges and ensuring successful trial outcomes.

What are Clinical Operations Managers?

Clinical Operations Managers are professionals responsible for overseeing the day-to-day administrative and operational functions of clinical trials or healthcare facilities. They ensure that clinical protocols are followed, resources are efficiently allocated, and regulatory compliance is maintained. These managers coordinate between healthcare staff, researchers, and external partners to facilitate smooth clinical operations and high-quality patient care. Their role is essential in ensuring that clinical services or trials are delivered effectively, safely, and on schedule.
More about Clinical Operations Manager jobs
What are the most commonly searched types of Clinical Operations jobs in Silver Spring, MD? The most popular types of Clinical Operations jobs in Silver Spring, MD are:
What are popular job titles related to Clinical Operations Manager jobs in Silver Spring, MD? For Clinical Operations Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Clinical Operations Manager jobs in Silver Spring, MD look for? The top searched job categories for Clinical Operations Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Clinical Operations Manager jobs? Cities near Silver Spring, MD with the most Clinical Operations Manager job openings:
Clinical Operations Manager jobs near you
Infographic showing various Clinical Operations Manager job openings in Silver Spring, MD as of July 2026, with employment types broken down into 2% As Needed, 66% Full Time, 26% Part Time, and 6% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $101,350 per year, or $48.7 per hour.
Manager, Floor Operations

Manager, Floor Operations

Connections Health Solutions

Leesburg, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Connections Health Solutions rating

6.7

Company rating: 6.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

We're not just behavioral health people-we're crisis people.
Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.
Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we've delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.
Our values shape our decisions, define our culture, and foster continuous learning and growth.
We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.
We are on a mission to change the face of behavioral health. Help us save lives and make a difference.
What You'll Do:
The Manager, Floor Operations is responsible for supporting the day-to-day operational oversight of the assigned facility. This role plays a critical part in ensuring efficient facility operations, effective patient flow, regulatory readiness, and a high-quality patient and staff experience within a fast-paced behavioral health environment.
The Manager, Floor Operations partners closely with clinical and operational leadership to implement strategies that support safe, timely, recovery-oriented care while promoting operational excellence, workforce engagement, and continuous improvement. This position helps foster a collaborative, service-focused culture by modeling visibility, accessibility, accountability, and leadership support across the facility.
This role also offers an exciting opportunity to help support the continued growth and development of Connections Health Solutions' new Loudoun facility, contributing to the establishment of strong operational practices, interdisciplinary collaboration, and innovative behavioral health crisis care services from the ground up.
Clinical Operations & Facility Oversight
  • Serves as an operational lead for the facility under the direction of the Director, Clinical Operations and Vice President, Clinical Operations.
  • Supports the planning, implementation, and ongoing management of operational workflows and clinical support functions that promote timely, safe, effective, equitable, and recovery-oriented care delivery.
  • Directs and supports day-to-day facility operations, including inpatient and integrated service operations, patient flow coordination, and operational support across departments.
  • Monitors operational workflows and identifies opportunities to improve efficiency, throughput, service delivery, and overall facility performance.
  • Collaborates closely with providers, clinical leadership, and interdisciplinary teams to ensure operational standards and service expectations are consistently achieved.

Leadership & Team Development
  • Supports the recruitment, onboarding, development, coaching, performance management, and retention of operational and support staff.
  • Fosters a collaborative, accountable, and service-oriented culture through leadership visibility, staff engagement, coaching, and recognition initiatives.
  • Provides training, guidance, and operational support to staff across clinical and administrative functions while maintaining operational readiness to support staffing coverage needs when necessary.
  • Participates in after-hours operational support coverage on a rotating basis.

Quality, Compliance & Safety
  • Supports implementation and oversight of quality improvement initiatives, regulatory readiness activities, and operational compliance standards.
  • Partners with clinical and operational leadership to maintain readiness for audits, inspections, accreditation reviews, and regulatory requirements.
  • Promotes a culture of safety and continuous improvement by utilizing operational and patient experience data to identify trends, mitigate risks, and support process improvements.
  • Ensures operational processes are completed accurately, timely, and in compliance with organizational policies, procedures, and established service standards.

Financial & Administrative Operations
  • Assists with management of clinic schedules, payroll processes, supply ordering, and operational reporting to support efficient resource utilization and budget performance.
  • Coordinates facility maintenance, environmental needs, and equipment management in collaboration with internal departments and external vendors.
  • Supports operational and administrative initiatives that contribute to financial stewardship, service excellence, and organizational growth.

Patient Experience & Service Excellence
  • Leads efforts to enhance the patient and family experience through service recovery, staff coaching, workflow improvements, and patient satisfaction monitoring.
  • Supports an environment focused on dignity, compassion, responsiveness, and high-quality behavioral health care services.

Additional Responsibilities
  • Performs all other duties as assigned in support of facility operations, patient care, and organizational initiatives.

What You'll Bring:
  • Associate's Degree in Social Services, Public Health, Business, or related field
  • QMHP credential
  • 2 years of behavioral healthcare work experience
  • 2 years of managerial experience
  • Working knowledge of federal and state behavioral health or hospital operations and regulatory requirements
  • Must be able to perform and certify Safe Clinch and Therapeutic Options techniques
  • The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company's exemption process prior to their start date as a condition of employment
  • State of Virginia Fingerprint Clearance
  • Must be able to pass Virginia Department of Behavioral Health & Developmental Services (VA DBHDS) background check
  • Must be able to pass Virginia Department of Social Services (VA DSS) Office of Background Investigations - Central Registry Search

It would be great if you had:
  • Bachelor's Degree in Social Services, Public Health, or related field
  • Experience in multi-services hospital environment with matrix reporting structures

What We Offer:
Full-time only:
  • Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
  • CHS pays for Basic Life, AD&D, Short and Long-Term Disability
  • Voluntary Life insurance option for employees and their families
  • Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
  • Flexible Spending Accounts (health care and dependent care)
  • 401k company match after 6 months (50% of deferrals up to 6% of compensation)
  • Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
  • Company-paid parental leave available to eligible employees

All employees (Pool, Part-time and Full-time):
  • Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
  • After 90 days, you are auto enrolled in the 401k Plan

#INDVA
EEO Statement
Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.

What Connections Health Solutions employees say

Hours and flexibility

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