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Clinical Operations Assistant Jobs in Washington

Clinical Trial Operations Travel Required: None Clearance Required: Ability to Obtain Public Trust ... Create and/or assist with management of RDB and ESTIB SharePoint sites What You Will Need:

Clinical Trial Operations Travel Required: None Clearance Required: Ability to Obtain Public Trust ... Create and/or assist with management of RDB and ESTIB SharePoint sites What You Will Need:

Dependent Care Assistant Program (DCAP) * Transportation Reimbursement Account (TRN) Position Information The Clinical Operations Manager provides services and deliverables through the performance of ...

... Program Operations * Assist leadership with clinical workflow development, staff onboarding ... training, and productivity monitoring. * Support intake, admission, treatment planning, service ...

The Dental Assistant will support clinical operations by assisting providers with patient care, maintaining efficient workflows, and ensuring a positive patient experience. The ideal candidate is ...

Apply/remove casts and splints; assist with injections and other non-surgical treatments (e.g., PRP ... Clinical Operations Management * Oversee day-to-day clinic operations, including patient flow ...

Director- Rehab Asst PTA

Columbia, MD · On-site

$79K - $89K/yr

Assistant Director Of Rehab Up to $5,000 Sign On Incentive available! At Powerback, we're on a ... Assists Clinical Operations Area Director and Director of Rehab in annual budget preparation.

Director- Rehab Asst PTA

Columbia, MD · On-site

$79K - $89K/yr

Assistant Director Of Rehab Up to $5,000 Sign On Incentive available! At Powerback, we're on a ... Assists Clinical Operations Area Director and Director of Rehab in annual budget preparation.

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Clinical Operations Assistant information

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How much do clinical operations assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for clinical operations assistant in Washington is $22.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $26.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a clinical operations assistant, and why are they important?

To thrive as a Clinical Operations Assistant, you need strong organizational skills, attention to detail, and familiarity with healthcare protocols, typically supported by a relevant associate’s or bachelor’s degree. Proficiency with clinical trial management systems (CTMS), electronic medical records (EMR), and Microsoft Office Suite is commonly required. Effective communication, multitasking, and problem-solving abilities help you excel when coordinating between clinical staff and patients. These skills ensure efficient clinical workflows, regulatory compliance, and smooth operations in a healthcare or research setting.

What is the difference between Clinical Operations Assistant vs Clinical Research Coordinator?

AspectClinical Operations AssistantClinical Research Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in health sciences or related field; often certified
Work EnvironmentSupportive clinical or administrative settings within healthcare or research institutionsDirect involvement in clinical trials, patient interactions, and data collection
Employer & IndustryHospitals, clinics, research organizationsPharmaceutical companies, research institutions, hospitals
Common Search & ComparisonOften compared for entry-level roles supporting clinical researchMore involved in trial management and patient coordination

The Clinical Operations Assistant typically provides administrative and logistical support within clinical settings, requiring less specialized education. In contrast, the Clinical Research Coordinator actively manages clinical trials and interacts directly with patients, often requiring a degree and certification. Both roles are essential in clinical research but differ in responsibilities and qualifications.

What are some common challenges faced by clinical operations assistants, and how can they be addressed?

Clinical Operations Assistants often navigate challenges such as managing multiple tasks simultaneously, ensuring accurate documentation, and maintaining effective communication with clinical staff. Staying organized and prioritizing tasks can help manage high workloads, while attention to detail is crucial for accuracy in patient records and scheduling. Building strong relationships with team members and being proactive in seeking clarification can also minimize miscommunication and improve workflow efficiency.

What is a clinical operations assistant?

Clinical Operations Assistants are healthcare professionals who provide administrative and operational support in clinical settings such as hospitals, clinics, or research organizations. Their duties often include scheduling appointments, managing patient records, assisting with workflow coordination, and ensuring compliance with healthcare regulations. They work closely with clinical staff to facilitate efficient operations and improve patient care. This role is essential for maintaining organization and supporting the clinical team in delivering quality healthcare services.
What are the most commonly searched types of Clinical Operations jobs in Washington? The most popular types of Clinical Operations jobs in Washington are:
What are popular job titles related to Clinical Operations Assistant jobs in Washington? For Clinical Operations Assistant jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Clinical Operations Assistant jobs in Washington look for? The top searched job categories for Clinical Operations Assistant jobs in Washington are:
What cities in Washington are hiring for Clinical Operations Assistant jobs? Cities in Washington with the most Clinical Operations Assistant job openings:
Infographic showing various Clinical Operations Assistant job openings in Washington as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,659 per year, or $22.9 per hour.

Clinical Operations Manager

Greater Baden Medical Services, Inc.

Oxon Hill, MD • On-site

$80K - $100K/yr

Full-time

Posted 19 days ago


Job description

Title: Clinical Operations Manager

FLSA Category: Exempt

Reports To: Director of Patient Service

Date Issued: July 2026

Greater Baden Medical Services (GBMS) is a Federally Qualified Health Center (FQHC) dedicated to providing high-quality healthcare across Southern Maryland. With 9 clinical sites located throughout Prince George's, Charles, and St. Mary's counties, we serve over 18,000 patients every year. We provide fully integrated care that includes primary care, pediatrics, women's health, Title X family planning, dental care, behavioral health, WIC, pharmacy services, and the Ryan White HIV/AIDS program. Our patient population is primarily made up of Medicaid and uninsured individuals. We are deeply proud to deliver these vital services to everyone in our community regardless of their ability to pay, making Greater Baden an incredibly rewarding place to grow your career while making a tangible, life-changing impact every day

Job Summary:

The Clinical Operations Manager is the operational and clinical leader for Greater Baden Medical Services. Responsible for overall site performance, workflow efficiency, and financial success, this role operates in close partnership with senior leadership and the Director of Patient Services.

This leader directly manages both clinical support staff, including Certified Medical Assistants, and front-office staff, Patient Service Representatives, leads staff onboarding, and drives site-level productivity and quality metrics. With an active clinical background (CMA, LPN, RN, or PA), this manager bridges clinical care with business strategy—building scalable processes, supporting critical grant programs (HRSA, Ryan White, Title X), and ensuring seamless, high-quality care across a vibrant multidisciplinary environment.

Key Responsibilities

1. Site Operations, Patient Access & Service Integration

  • Patient Access & Flow: Oversee day-to-day site operations, provider schedule management, template optimization, same-day appointment availability, and wait-time reduction to maximize patient access.
  • Front-to-Back Office Integration: Directly supervise Patient Service Representatives and Certified Medical Assistants, streamlining registration, check-in, intake, rooming, and check-out workflows.
  • Multidisciplinary Coordination: Coordinate with Clinical Coordinators and Practice Managers to integrate multi-specialty care services across Family Medicine, Pediatrics, Women’s Health, Dental, Behavioral Health, and Pharmacy.
  • System & Process Building: Design, standardize, and implement robust operational systems and standard operating procedures (SOPs) to resolve site bottlenecks.

2. Staff Leadership, Supervision & Onboarding

  • Direct People Management: Directly supervise, mentor, and evaluate CMAs and PSRs, promoting team cohesion, high performance, and accountability.
  • Staff Onboarding & Training: Play a lead supporting role in the onboarding, orientation, and training of new clinical, administrative, and operational staff at the Brandywine site.
  • Culture & Patient Experience: Model relational leadership to foster strong relationships with staff and patients; monitor patient experience scores and address patient feedback or grievances proactively.

3. Quality, Infection Control & Regulatory Initiatives

  • Infection Control & Clinical Quality: Manage site-level infection control, biological safety standards, clinical protocols, and Quality Improvement (QI) initiatives.
  • Regulatory Accreditation: Work with organizational leadership to ensure continuous audit-readiness for The Joint Commission standards and Patient-Centered Medical Home (PCMH)recognition.
  • Supporting Grant Management: Play a critical supporting role in executing grant requirements on-site—ensuring clinical workflows, data collection, and patient targets align with the Health Center Program, Ryan White HIV/AIDS Program and Title X family planning grants.

4. Financial Health, Productivity & KPI Management

  • Operational & Financial Success: In partnership with senior leadership, manage site operating budgets, monitor supply inventories, control costs, and drive revenue targets.
  • KPI Tracking & Reporting: Track, measure, and analyze site performance indicators—including provider productivity, clinical quality metrics, patient visit volume targets, and satisfaction rates.
  • Organizational Alignment: Work closely with the Director of Patient Services to execute organization-wide initiatives and strategic goals across the Brandywine location.


Qualifications & Requirements

Required Clinical Licensure/Credential:

  • Active clinical credential required: Certified Medical Assistant (CMA/RMA), Licensed Practical Nurse (LPN), Registered Nurse (RN), or Physician Assistant (PA)

Minimum Qualifications

  1. Bachelor’s degree in Business Administration, Health Administration or an equivalent field of study.
  1. Three (3) years of specified work experience.

Substitutions

Any combination of education and experience. Incumbent may utilize either of the following options as a substitution to qualify:

  • Associate's degree in specified field of study and five (5) years of specified work experience.
  • High school diploma, GED, or equivalent certificate of competency and eight (8) years of work experience such as described in the essential work tasks of the job specification.

Experience:

  • Operations Management:3–5+ years of progressive healthcare management or clinical operations leadership experience.
  • Large Practice / Multi-Site System Background: Experience working within multi-site health centers, large ambulatory practice networks, or FQHCs.
  • Multidisciplinary Familiarity: Demonstrated experience or strong understanding of multidisciplinary clinical services (Family Medicine, Pediatrics, Women’s Health, Dental, Behavioral Health).
  • Regulatory & Grant Program Knowledge: Familiarity with Joint Commission, PCMH, and federally qualified grant programs (HRSA, Ryan White, Title X).

Core Competencies:

  • Process & Systems Builder: Ability to design, implement, and refine operational SOPs too optimize appointment access, template management, and site throughput.
  • Relational Leadership & Communication: Strong interpersonal and de-escalation skills with a proven track record of building trusting relationships with providers, frontline staff, and patients.
  • Data & KPI Management: Ability to track and drive site-level performance metrics, including patient satisfaction, provider productivity, and clinical quality goals.
  • Mission-Driven: Deep passion for community healthcare and a commitment to advancing accessible, high-quality care for diverse populations

Physical and Mental Demands:

  • Ability to manage multiple priorities and work effectively under pressure
  • Ability to move throughout clinical areas
  • Continuous use of computers and clinical equipment
  • Frequent communication requiring clarity and accuracy
  • Ability to assist patients safely during emergent outpatient situations
  • Ability to work with interruptions and changing clinical priorities
  • Cognitive ability to evaluate and apply information from multiple sources

Language Skills:

Ability to read, interpret, and communicate clinical information, policies, and instructions effectively with patients, staff, and stakeholders.

Compliance:

This position requires adherence to Greater Baden Medical Services’ Standards of Conduct, Compliance Program, and all applicable federal, state, and organizational policies. Compliance will be assessed as part of the Clinical Operations Manager’s performance evaluation.

Travel:

Must be able to drive between Greater Baden Medical Services, Inc. locations as required