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How much do clinical office assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for clinical office assistant in the United States is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.32 per hour, depending on experience, location, and employer.

What is a clinical office assistant?

Clinical Office Assistants are healthcare professionals who provide administrative and basic clinical support in medical offices, clinics, and other healthcare settings. Their duties typically include scheduling appointments, managing patient records, assisting with billing and insurance claims, and sometimes helping with basic patient care tasks such as taking vital signs. They play a crucial role in keeping the office organized and ensuring that patient visits run smoothly. Clinical Office Assistants work closely with doctors, nurses, and other staff to create a welcoming and efficient environment for patients.

What are the key skills and qualifications needed to thrive as a clinical office assistant, and why are they important?

To thrive as a Clinical Office Assistant, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, typically supported by a high school diploma or a medical office assistant certificate. Familiarity with electronic health records (EHR) systems, scheduling software, and standard office equipment is highly valued. Excellent communication, multitasking, and customer service skills help you interact effectively with patients and healthcare providers. These abilities ensure efficient office operations, accurate patient records, and a welcoming environment for patients.

What are some common challenges faced by clinical office assistants, and how can they be managed?

Clinical Office Assistants often juggle multiple responsibilities, such as managing patient records, scheduling appointments, and assisting with clinical tasks. A common challenge is balancing administrative duties with direct patient interaction while maintaining accuracy and efficiency. Time management, clear communication, and familiarity with electronic health records (EHR) systems are essential to overcoming these challenges. Many clinics provide training and support to help new hires adapt to the fast-paced environment and develop effective workflow strategies.

What is the difference between Clinical Office Assistant vs Medical Secretary?

AspectClinical Office AssistantMedical Secretary
CredentialsHigh school diploma; certification preferredHigh school diploma; certification often preferred
Work EnvironmentClinics, outpatient facilities, hospitalsMedical offices, clinics, hospitals
Job DutiesPatient intake, scheduling, data entry, assisting with clinical tasksScheduling, correspondence, billing, managing medical records
Industry UsageHealthcare, outpatient clinicsHealthcare, private practices, hospitals

While both roles support healthcare operations, Clinical Office Assistants focus more on patient interaction and clinical support, whereas Medical Secretaries handle administrative tasks like scheduling and billing. Both positions are essential in healthcare settings and often overlap in skills and work environment.

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Clinical Office Assistant jobs near you
Infographic showing various Clinical Office Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $42,079 per year, or $20.2 per hour.

Clinical Office Assistant (Temporary full-time)

La Clínica de La Raza

Concord, CA • On-site

$23.04/hr

Full-time, Temporary

Posted 3 days ago

New

Job description

Who we are : La Cl�nica de La Raza is a community-based health center committed to providing culturally appropriate, high-quality, and accessible health care to the diverse communities of the San Francisco Bay Area. We have spent over 40 years advocating for and creating a health-home for the many that have been denied access to care. As health care activists, we are dedicated to ensuring that individuals who do not have healthcare coverage receive the same quality healthcare as those who do. From our genesis as a community health center in 1971, we understood that we cannot heal our communities without also addressing the economic and social factors that affect health. Many times, this requires that we go outside and provide services in other settings that link individuals to our health center for preventive and primary care. Over 90,000 individuals come to La Cl�nica because it is a welcoming place that addresses the whole person, coordinating and connecting them to a broad network of services to improve and maintain their health and well-being. While we are still known for our activism and spirit of social justice, we are also proud to have grown into a sophisticated provider of primary health care services with 35 sites across Alameda, Contra Costa and Solano counties.
Who you are : We are looking for Clinical Office Assistants who are inspired to deliver a great experience to our patients and who want to play an important role in patient-centered care. Clinical Office Assistants are the first face and point of contact with our patients. You will be challenged to be an efficient task-master while at the same time providing a human touch and an excellent overall patient experience. Many people excel in one of these areas, but it takes someone with a special combination of skills and character to do both. To be successful, you need to enjoy interacting with people from diverse backgrounds, to feel energized by a fast-paced clinic environment, and remain cool under pressure even when serving a person who is upset, disrespectful, or impatient. You should have a successful history of being responsible, reliable and capable of solving problems while being friendly and helpful in seeking ways to support other care team members.
Major Areas of Responsibility include but are not limited to:
Customer Service
  • Greet visitors, ascertain purpose of visit, and register patients in the appropriate electronic system.
  • Determine source of payment by verifying program eligibility in government or insurance plans.
  • Collect payment for services rendered, operate cash register, and maintain an accurate till.
  • Hear and resolve patient complaints or escalate appropriately.
  • Participate in problem-solving to assure targets for revenue and customer satisfaction are met.
  • Answer telephone inquiries and provide information or route incoming telephone calls to the appropriate person or department.
  • Schedule, confirm, and process appointments.

General Office Duties
  • Perform general office duties such as sorting mail, filing and photocopying.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.
  • Retrieve and enter data into medical records system.
  • Assist patients in completing forms.
  • Operate standard office equipment including computer, calculator, fax and copy machines.
  • Screen and monitor requests, completing or routing as assigned.
  • Inventory stock, order, and verify receipt of medical, lab, or office supplies or equipment.
  • Perform record keeping duties as required.

Commitment to Quality
  • Contribute to a welcoming clinical space and healthy work environment through proactive relationship building, direct communication, and practicing sound judgment.
  • Communicate and work effectively with all members of the care team to best serve patients.
  • Participate fully in huddles, staff meetings, team building activities and assigned development opportunities.
  • Adherence to La Cl�nica's ethical and professional standards, including policies and procedures.
  • Complete required trainings and policy acknowledgements in timeframes granted.
  • Perform other related duties as required.

Minimum Job Requirements
Knowledge
  • Knowledge of basic medical/dental terminology and office procedures and processes
  • Effective approaches to customer service delivery.
  • Modern medical office and computer systems and applications, especially MS Word, Outlook.
  • Knowledge of Electronic Health Records and Electronic Practice Management systems preferred.

Abilities
  • Demonstrated good judgment in identifying effective solutions or approaches to customer service related problems.
  • Ability to maintain strict confidentiality regarding patient information
  • Clear and effective written and verbal communication skills in English.
  • Ability to follow oral and written instructions.
  • Bilingual in English and Spanish preferred (or Specify Language).
  • Ability to perform arithmetic calculations.
  • Minimum typing speed of 25-30 wpm.
  • Self-motivated and able to work independently as well as collectively to complete daily tasks.
  • Ability to perform detailed administrative work methodically with speed and accuracy.
  • Demonstrate flexibility and ability to accept changes gracefully.
  • Ability to work professionally and collaboratively in team environment.
  • Ability to work across cultures and demonstrate support of diversity, equity and inclusion.
  • Ability to participate with other staff in Saturday and evening rotation.

Other Certifications and Experience
  • High school diploma/equivalent.
  • 1-2 years of experience in a clinical or similar professional office setting.
  • Meet all health clearances required for healthcare settings.
  • Medical Office Assistant Certification preferred.

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