Clinic Operations Jobs (NOW HIRING)

• Clinic Operations Coordinator - With a Clear Path to Clinic Operations Manager

• Anderson Sport and Wellness | Newport Beach, CA

• About Us

• Anderson Sport and Wellness is a premier, privately-owned Physical Therapy and Wellness clinic in Newport Beach, CA. We are dedicated to delivering an exceptional, one-on-one patient experience in a warm, family-friendly environment.

• Our team uses specialized manual therapy, advanced exercise techniques, high-end technology, and nutritional consultation - all tailored to the individual. We specialize in helping people overcome chronic pain, orthopedic injuries, and return to the sports and activities they love.

• Beyond physical therapy, we offer free community health workshops - because we believe wellness is a lifestyle, not just a treatment.

• We are a close-knit, values-driven team, and every person we bring on plays a critical role in delivering the kind of experience our patients talk about long after they leave our clinic.

• The Role: Clinic Operations Coordinator

• This is not a background role.

• We're looking for someone who is, at their core, operationally minded - someone who loves systems, loves checklists, loves the feeling of a job done right and a task checked off. You notice when something is inefficient, and you can't help but think about how to fix it. Details don't slip past you. You bring order to chaos, and you feel genuinely satisfied when the day runs smoothly because you made sure it did.

• This is the heart of the role. If that describes you, keep reading.

• Some light people leadership comes with the job too - you'll be coordinating a small part-time team - but we're not looking for a 'manager' first and foremost. We're looking for someone who is excellent at running the operational side of a business, who happens to also be capable of pointing a couple of teammates in the right direction. If you've done that before, great. If you haven't led people much but you're extremely strong operationally, we still want to hear from you.

• Anderson Sport and Wellness is also the foundation of a growing portfolio of health and wellness ventures - including our iCare PEMF device sales, a cutting-edge longevity technology, and a medical device company and nonprofit currently in development. You won't be responsible for these on day one, but as your operational skills prove out, this is exactly the kind of opportunity that opens up.

• If you get genuine satisfaction from a clean inbox, a fully reconciled schedule, and a checklist with every box ticked - we want to hear from you.

• Who You Are

• You are, first and foremost, highly organized and detail-oriented - nothing falls through the cracks on your watch

• You love systems and processes. You don't just follow them - you notice where they're inefficient and think about how to improve them

• You get real satisfaction from completing tasks and helping a team run smoothly - you're the kind of person who enjoys checking things off a list

• You're comfortable giving a small team clear direction when needed, even if leading people isn't your primary strength or passion

• You're reliable - if you say it'll get done, it gets done

• You're calm under pressure and good at prioritizing when there's a lot going on at once

• Core Characteristics We Are Looking For (In Priority Order)

• Systems & Process-Oriented - You respect the systems in place, follow them consistently, and actively look for ways to improve them

• Detail-Oriented - Nothing important slips through the cracks on your watch. This matters more to us than almost anything else

• Task-Driven & Organized - You manage a busy day with confidence, and you get real satisfaction from completing your task list well

• Proactive Problem-Solver - You spot inefficiencies before anyone points them out, and you bring solutions, not just observations

• Reliable & Resourceful - When things don't go to plan, you adapt and figure it out

• Helpful, Clear Communicator - You're comfortable coordinating a small team and communicating with patients, but this is secondary to your operational strength

• Day-to-Day Responsibilities (What You'll Be Doing From Day One)

• Operations & Systems (Core of the Role)

• Manage daily clinic operations to keep things running smoothly and on schedule

• Review team checklists daily to confirm tasks are completed correctly and on time

• Follow up with team members when tasks are overdue

• Actively identify gaps or inefficiencies in current systems and bring practical improvement ideas to the owner

• Help implement new processes and monitor that they're being followed

• Patient Experience & Scheduling

• Make sure client and new patient inquiries are responded to within 24 hours - jumping in yourself when needed

• Check the schedule regularly for double bookings and confirm patients are fully scheduled through their plan of care

• Support the front office in confirming patients are accurately charged for services

• Administration

• Track basic revenue, patient, and lead data in our tracking documents

• Maintain inventory of clinic supplies and reorder before stock runs low

• Help keep therapist credentialing and insurance documentation current

• Light Team Coordination

• Coordinate our small part-time team (currently one volunteer and one part-time staff member), assigning daily priorities and checking in on progress

• Help onboard new team members as we grow, ensuring paperwork and training steps are completed

• Events & Marketing Support

• Provide operational support for our monthly community health workshops (logistics, setup, coordination)

• Assist with light editing support for YouTube videos or podcasts when needed

• Technology Proficiency Required

• Microsoft Office Suite

• Google Calendar, Google Drive, Gmail

• Technology Proficiency Desired (training provided)

• JazzHR (or similar ATS)

• KEAP CRM (or equivalent)

• Social media platforms

• YouTube and podcast support tools

• Opportunity for Growth

• This role has a clear and exciting path forward - and we want to be transparent about exactly where it leads.

• Anderson Sport and Wellness is not just a physical therapy clinic. It's the foundation of a growing portfolio of health and wellness ventures, and the right person in this Coordinator role will grow alongside it.

• As your operational strength proves out and you build trust in the role, the natural next step is Clinic Operations Manager - with expanded responsibility and compensation to match. In that role, you would eventually take on:

• Overseeing full clinic operations, including in the owner's absence

• Leading recruitment and hiring decisions

• Conducting performance reviews for the team

• Playing a central role in scaling our iCare PEMF device sales - a cutting-edge longevity technology

• Supporting the launch of a new medical device company and nonprofit currently in development

• People leadership will grow as part of this path - but it will always come second to operational excellence, which is what makes this role, and this company, run well.

• Required Experience

• At least 1-2 years of experience in an administrative or operations role - any industry considered

• A track record of being 'the organized one' - someone others rely on to keep things on track

• Comfort working with checklists, systems, and process documentation

• Preferred Experience

• Experience in a healthcare, physical therapy, or wellness setting is a strong advantage

• Any experience leading or coordinating a small team (formal or informal) is a bonus, not a requirement

• Familiarity with KEAP CRM or similar client relationship management software

• Compensation

• Hourly Rate: $23-$35 per hour, depending on experience

• Performance-Based Incentives: As the role grows to include revenue-driving responsibilities, so does the opportunity to increase total compensation based on results

• Benefits

• Comprehensive healthcare benefits

• Paid time off and sick leave

• Full access to our online class library with hundreds of on-demand videos and wellness classes

How to Apply

After you familiarize yourself with our website, click the 'Apply to Position' link at the top of this page.

NOTE: BE SURE TO CHECK YOUR SPAM FOLDER IF YOU DO NOT RECEIVE A VERIFICATION EMAIL IN YOUR INBOX UPON APPLYING

A Final Word From Our Team

We are proud of what we have built at Anderson Sport and Wellness - and we are protective of it. Our culture is built on respect, excellence, and genuine care for every patient who walks through our doors.

The person who joins us in this role will not just be managing an office. They will be helping us fulfill our mission of transforming the health and lives of the people in our community - and helping us build something that extends well beyond it.

If that excites you - we would love to meet you.

Anderson Sport and Wellness is an equal opportunity employer.