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Client Value Manager Jobs (NOW HIRING)

Celonis

Client Value Partner - Retail

New York, NY · On-site

We are looking for a Client Value Partner to bridge the gap between business and technology for top ... Manage Architectural Risk: Perform architectural risk reviews to validate system direction early ...

Celonis

Client Value Partner - Retail

New York, NY

We are looking for a Client Value Partner to bridge the gap between business and technology for top ... Manage Architectural Risk: Perform architectural risk reviews to validate system direction early ...

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How much do client value manager jobs pay per year?

As of Jun 4, 2026, the average yearly pay for client value manager in the United States is $89,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $114,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Value Manager, and why are they important?

To thrive as a Client Value Manager, you need strong analytical skills, business acumen, and expertise in account management, often supported by a degree in business or a related field. Familiarity with CRM systems, data analysis tools, and project management platforms is typical for this role. Excellent communication, relationship-building, and problem-solving abilities help you deliver tailored solutions and maintain client satisfaction. These skills are crucial for maximizing client value, ensuring retention, and driving business growth through successful client partnerships.

How does a Client Value Manager typically collaborate with other departments to deliver value to clients?

A Client Value Manager regularly partners with teams such as sales, product, and customer success to ensure clients receive maximum value from the company's offerings. This collaboration involves gathering client feedback, aligning internal resources, and developing tailored solutions to address client needs. By acting as a bridge between the client and internal teams, the Client Value Manager helps drive successful outcomes, improve client satisfaction, and identify opportunities for upselling or cross-selling. Effective communication and project management skills are essential for coordinating these cross-functional efforts.

What is a Client Value Manager?

A Client Value Manager is a professional responsible for ensuring that clients receive maximum value from a company's products or services. They act as a liaison between the client and the organization, working to understand client needs, align solutions, and drive business outcomes. Their role often includes analyzing data to identify opportunities for improvement, facilitating communication, and managing client relationships to foster long-term partnerships. By focusing on delivering measurable value, they help enhance client satisfaction and retention.

What is the difference between Client Value Manager vs Customer Success Manager?

AspectClient Value ManagerCustomer Success Manager
Primary FocusMaximizing client value and strategic partnershipEnsuring customer satisfaction and retention
Skills & CertificationsBusiness analysis, client relationship management, certifications like CBV or similarCustomer service, communication, CRM tools
Work EnvironmentConsultative, strategic, often in B2B settingsSupport-oriented, client-facing roles in various industries
Industry UsageFinance, consulting, SaaS, B2B servicesTechnology, SaaS, retail, service industries

The Client Value Manager focuses on delivering strategic value and strengthening client relationships through analysis and tailored solutions. In contrast, the Customer Success Manager emphasizes customer satisfaction, retention, and support. While both roles involve client interaction, their core objectives and skill sets differ, making each vital in different stages of the client lifecycle.

What cities are hiring for Client Value Manager jobs? Cities with the most Client Value Manager job openings:
Who are the top companies hiring for Client Value Manager jobs? The top employers for Client Value Manager jobs are:
What states have the most Client Value Manager jobs? States with the most job openings for Client Value Manager jobs include:
Client Value Manager jobs near you
Client Services Leader - Industrial/Commercial/Utility

Client Services Leader - Industrial/Commercial/Utility

T&M Associates

Philadelphia, PA • On-site

$160K - $192K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

T&M Associates is seeking a senior‑level client leader with deep experience and relationships within Oil & Gas, Industrial Manufacturing, and Chemical Manufacturing environments. This role combines strategic client management with proactive business development to expand T&M’s presence across North America. The ideal candidate is both a trusted client advocate and a strategic partner—focused on retention, growth, and long-term success for both our clients and the company.

T&M is headquartered in the Northeast region, with offices strategically located throughout the country. This position can be located in proximity to any of our regional offices – NJ, PA, OH or IN.

Key Responsibilities:

  • Client Relationship Management: Serve as the primary point of contact for assigned clients, ensuring smooth onboarding, timely communication, and a consistent, high-quality client experience.
  • Retention & Growth: Develop and execute strategies to strengthen client relationships, increase retention, minimize churn, and identify opportunities for cross-selling and upselling across T&M’s full suite of services.
  • Strategic Oversight: Oversee delivery of services to ensure satisfaction, quality, and alignment with client expectations. Collaborate with internal teams to ensure tasks are completed effectively and client commitments are met.
  • Client Advocacy & Engagement: Act as an advocate for client needs while balancing company objectives. Proactively address and resolve issues, ensuring both client satisfaction and operational efficiency.
  • Business Development: Identify and pursue new business opportunities through prospecting, networking, and industry engagement. Leverage existing relationships in Oil & Gas, Industrial Manufacturing, and Chemical Manufacturing sectors to drive regional growth.
  • KPI Management: Monitor and report on key performance indicators such as client retention rate, booked new business, net revenue growth, cross-selling activity, and direct labor multiplier to ensure alignment with company goals.
  • Strategic Planning: Play a key role in client selection, engagement decisions, and management assignments. Collaborate with leadership to align account strategies with broader business objectives.
  • Cross-Functional Collaboration: Partner with internal technical, operational, and sales teams to deliver tailored, high-value solutions that meet regulatory standards (RCRA, OSHA, environmental compliance).
  • Market & Industry Insight: Stay current with industry trends and compliance requirements to provide clients with informed, strategic recommendations.

Skills & Experience:

  • 15–20 years of private-sector experience in client management, business development, or sales, preferably within industrial, energy, environmental or engineering industries.
  • Proven success in maintaining and expanding long-term client relationships.
  • Strong negotiation, communication, and diplomacy skills to balance client advocacy with organizational goals.
  • Demonstrated ability to monitor and achieve key performance metrics.
  • Existing, verifiable relationships within industrial markets highly preferred.
  • Proficient in CRM tools, pipeline management, and performance reporting.
  • Willingness to travel regionally (including overnight) to meet with clients and attend industry events.

T&M Associates is committed to pay transparency and equitable compensation practices in compliance with applicable laws, including the New Jersey Equal Pay Act. T&M estimates that the salary range for this position will fall between $160,000 and $192,000. The actual salary offered may vary within this range, depending on a variety of factors including the candidate’s experience, educational qualifications, specific skills and knowledge, as well as internal pay equity and geographic location.

T&M Associates offers a competitive and comprehensive benefits package designed to support the health, well-being, and professional growth of our employees. Benefits include comprehensive insurance (medical, dental and vision), a 401(k) with company match, paid time off, flexible work schedules, wellness programs, and professional development opportunities — all within a people-first, award-winning hybrid work environment. See more details about benefits here.

If this sounds like a company you want to be part of then apply now!

New Hires must have documents indicating they are eligible to work in the United States. EEO/AA Employer.

For California based applicants, our CCPA-CRPA Privacy Notice can be found on our Careers page at www.tandmassociates.com

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