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Client Value Manager Jobs in Washington, DC (NOW HIRING)

Axinn

Innovation Manager

Washington, DC · On-site

... client value through innovation. The ideal candidate combines experience working in legal ... This role requires strong communication and relationship management skills, including the ability ...

Sperber Landscape Companies

Account Manager

Sterling, VA · On-site

$75K - $85K/yr

... accuracy, client value, and profitability. * Monitor account performance: budgets, billing ... Bachelor's degree (Horticulture, Landscape Management, Business, or related field) preferred. * 3+ ...

Deloitte

MES Solution Architect Manager

Mclean, VA · Hybrid

$63.75 - $84/hr

Don't miss the chance to be part of a team that provides exceptional client value while advancing ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...

Linesight

CSA Estimator

Ashburn, VA

$83K - $120K/yr

The Opportunity In this role you will: * Analyse external contractor bids to ensure client value ... Support nimble project management and clear decisions through excellent cost documentation and ...

Akin Gump

Public Law & Policy Practice Manager

Washington, DC · Hybrid

$134K - $164K/yr

We are currently seeking a Public Law & Policy Practice Manager in our Client Value & Practice Management department, reporting directly to the Public Law & Policy Practice Director and Practice ...

Goodwin

Director - Strategic Pricing

Washington, DC · Hybrid

You will report directly to the Managing Director, Client Value, and work closely with colleagues across Strategic Pricing, Legal Project Management, and Client Success, as well as Finance, Rate ...

Akin

Public Law & Policy Practice Manager

Washington, DC · Hybrid

$134K - $164K/yr

We are currently seeking a Public Law & Policy Practice Manager in our Client Value & Practice Management department, reporting directly to the Public Law & Policy Practice Director and Practice ...

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Client Value Manager information

See Washington, DC salary details

$40.8K

$101.9K

$130.8K

How much do client value manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client value manager in Washington, DC is $101,872.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,400.00 and $129,100.00 per year, depending on experience, location, and employer.

What is a Client Value Manager?

A Client Value Manager is a professional responsible for ensuring that clients receive maximum value from a company's products or services. They act as a liaison between the client and the organization, working to understand client needs, align solutions, and drive business outcomes. Their role often includes analyzing data to identify opportunities for improvement, facilitating communication, and managing client relationships to foster long-term partnerships. By focusing on delivering measurable value, they help enhance client satisfaction and retention.

What is the difference between Client Value Manager vs Customer Success Manager?

AspectClient Value ManagerCustomer Success Manager
Primary FocusMaximizing client value and strategic partnershipEnsuring customer satisfaction and retention
Skills & CertificationsBusiness analysis, client relationship management, certifications like CBV or similarCustomer service, communication, CRM tools
Work EnvironmentConsultative, strategic, often in B2B settingsSupport-oriented, client-facing roles in various industries
Industry UsageFinance, consulting, SaaS, B2B servicesTechnology, SaaS, retail, service industries

The Client Value Manager focuses on delivering strategic value and strengthening client relationships through analysis and tailored solutions. In contrast, the Customer Success Manager emphasizes customer satisfaction, retention, and support. While both roles involve client interaction, their core objectives and skill sets differ, making each vital in different stages of the client lifecycle.

What are the key skills and qualifications needed to thrive as a Client Value Manager, and why are they important?

To thrive as a Client Value Manager, you need strong analytical skills, business acumen, and expertise in account management, often supported by a degree in business or a related field. Familiarity with CRM systems, data analysis tools, and project management platforms is typical for this role. Excellent communication, relationship-building, and problem-solving abilities help you deliver tailored solutions and maintain client satisfaction. These skills are crucial for maximizing client value, ensuring retention, and driving business growth through successful client partnerships.

How does a Client Value Manager typically collaborate with other departments to deliver value to clients?

A Client Value Manager regularly partners with teams such as sales, product, and customer success to ensure clients receive maximum value from the company's offerings. This collaboration involves gathering client feedback, aligning internal resources, and developing tailored solutions to address client needs. By acting as a bridge between the client and internal teams, the Client Value Manager helps drive successful outcomes, improve client satisfaction, and identify opportunities for upselling or cross-selling. Effective communication and project management skills are essential for coordinating these cross-functional efforts.
Client Value Manager jobs near you

Supervisor - Private Client Group (Personal Lines)

Insurance Office of America

Annapolis, MD

Full-time

Medical, Retirement

Posted 29 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 303 rated insurance

Job description

Description

Job Description:

Title: Private Client Group Supervisor – Personal Lines 

Work Mode: Fully remote for candidates able to work EST/CST shift | Experience: Quoting & Binding High Net Worth or Private Client Group Personal Lines Policies. Supervisory experience. Valid active licensing.
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 
About the Role: The Private Client Group Supervisor is responsible for overseeing the daily operations of the Private Client Group team while maintaining a small book of business and ensuring exceptional client service. This role drives operational efficiency, team performance, and service excellence through leadership, coaching, process improvement, and collaboration with Personal Lines leadership. The Supervisor serves as a key resource for complex personal lines matters, supports employee development, and ensures team objectives align with departmental and organizational goals. 

Key Responsibilities: 

  • Account Management: Manage a small book of business while meeting all performance expectations for production, quality, and client service. 

  • Team Leadership: Direct day-to-day activities and workflow of assigned team members, ensuring efficient workload distribution and service continuity. 

  • Performance Management: Monitor team productivity, quality, and service standards; identify performance trends and provide coaching and development support. 

  • Employee Development: Coordinate onboarding, training, mentoring, and ongoing professional development to strengthen team capabilities and engagement. 

  • Talent Acquisition Support: Participate in candidate interviews and provide hiring recommendations to support team growth and staffing needs. 

  • Operational Collaboration: Partner with Personal Lines leadership to address process, service, quality, and personnel challenges while developing effective solutions. 

  • Communication & Reporting: Maintain frequent and transparent communication regarding team performance, priorities, and operational activities with leadership. 

  • Process Improvement: Identify, recommend, and implement best practices and operational improvements to enhance team and department effectiveness. 

  • Compliance & Standards: Ensure adherence to core work processes, company policies, regulatory requirements, and operational standards. 

  • Resource Management: Manage team scheduling and staffing considerations to support service goals and business continuity. 

  • Client Service Excellence: Support the resolution of escalated client service issues and serve as a resource for complex personal lines matters. 

  • Technical Expertise: Maintain advanced personal lines knowledge and provide guidance on industry trends, carrier requirements, and coverage solutions. 

  • Carrier & Internal Relationships: Develop productive relationships with carriers, leadership, and internal teams to support service excellence and operational success. 

  • Leadership Development: Continuously enhance leadership and management skills through professional development and participation in organizational initiatives. 

  • Champion IOA core values and demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 7+ years of insurance industry experience with broad personal lines knowledge 

  • 4+ years of insurance leadership, supervisory, or management experience 

  • 3+ years of Personal Lines experience preferred 

  • Advanced insurance account management and client service skills 

  • All required active insurance licensing 

  • Strong leadership, coaching, and team development capabilities 

  • Exceptional customer service, communication, and relationship management skills 

  • Excellent organizational, multitasking, and decision-making abilities 

  • Ability to manage high work volumes with accuracy and attention to detail 

  • Proficiency in Microsoft Office applications (Outlook, Word, Excel) 

  • College degree preferred; High School Diploma (or equivalent) required 

  • Exceptional personal character, professionalism, and integrity 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $85,000 to $100,000 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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