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Client Support Jobs in Reno, NV (NOW HIRING)

Financial Advisor

Reno, NV · On-site

$137K - $250K/yr

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

Financial Advisor

Reno, NV · On-site

$61K - $250K/yr

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

Manage your client's financial plans to help them achieve their goals * Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern ...

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Client Support information

See Reno, NV salary details

$11

$18

$24

How much do client support jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for client support in Reno, NV is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support professional, and why are they important?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

What is a Client Support specialist?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

How does a Client Support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What are popular job titles related to Client Support jobs in Reno, NV? For Client Support jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Client Support jobs in Reno, NV look for? The top searched job categories for Client Support jobs in Reno, NV are:
Infographic showing various Client Support job openings in Reno, NV as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $38,720 per year, or $18.6 per hour.
MENTAL HEALTH COUNSELOR 3

MENTAL HEALTH COUNSELOR 3

State of Nevada (NV)

Carson City, NV • On-site

$79K - $119K/yr

Full-time

Posted 29 days ago


State Of Nevada rating

7.4

Company rating: 7.4 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

34th of 50 rated states


Job description

***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** Job Summary The Nevada Division of Child and Family Services (DCFS) is recruiting for Mental Health Counselor III that will be located at the Nevada Youth Training Center (NYTC), a 64-bed staff secure facility for male and female youth ages 12 to 18 located in Elko Nevada. This position will provide mental health services and clinical oversight for the treatment of youth at NYTC.

This position may carry a caseload as well as provide direct clinical supervision to the other Mental Health Counselors on site. The Mental Health Counselor III provides supervision and oversight to Mental Health Counselors and Substance Abuse Counselor(s) at NYTC. This position will train, supervise and evaluate the performance of assigned staff; assign and review work; and initiate disciplinary action; The MHC III provides training and oversight to MHC's completing diagnostic evaluations, substance use disorder evaluations, treatment planning and clinically indicated treatment.

They may also be asked to assist in the development of policies and procedures; and allocate staff and resources to accomplish goals and objectives according to the needs of the facility. This Mental Health Counselor III position will serve as the Clinical Team Supervisor for the Nevada Youth Training Center. As the Clinical Team Supervisor at NYTC this position will be responsible for working with Medical Staff, the facility Psychiatrist and the other Administration at NYTC to best support the youth and facility behavioral programming.

In addition, this position will provide reports and data in several meetings related to leadership and quality assurance/ improvement. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time

Mental Health Counselors provide counseling, case management, direct clinical services, program development, policy implementation, community and home based services, and behavioral and human services to mentally ill, mentally disabled and/or emotionally disturbed clients in an outpatient, residential, community or similar setting. Essential Qualifications Master's degree from an accredited college or university in counseling, marriage and family therapy, psychology, social work or closely related academic field and three years of post-Master's degree professional mental health counseling experience; OR an equivalent combination of education and clinical experience at or above a Master's degree and experience as described above. Job Duties Conduct appraisals and assessments through interviews with the client, family members and community systems, personal observations, communication with clinicians and representatives of community agencies and organizations, and utilization of standardized techniques to determine client eligibility for services and appropriate course of treatment at the least restrictive level possible.

Conduct or participate in treatment planning by attending treatment team meetings in which client goals are determined, and appropriate strategies and plans are developed and modified as necessary; coordinate and integrate services among members of treatment teams and client support systems; monitor treatment plans and evaluate effectiveness. Provide individual, family and group counseling and consultative services to clients, their families and support systems utilizing a broad array of intervention techniques required to effectively address client problems, which may include multiple psychosocial problems within the family unit. Utilize a family and community systems approach to develop and implement treatment plans by working with families and significant others in addition to the client; resolve client problems to prevent reoccurrence; provide recommendations for family reunification and adoption preservation.

Develop and implement after care plans; advocate for clients through interactions with other agencies, organizations, community and support systems such as the courts, welfare, school, juvenile justice, probation and parole, or other similar agencies; monitor after care services to ensure achievement of the goals identified in the treatment plan; provide support and assistance to clients and their families to facilitate the return of clients to the least restrictive environment possible. Prepare documentation and reports to appraise the court or similar systems regarding clients' mental and behavioral status; make observations, research client records, and integrate treatment team input to facilitate appropriate and informed decisions. Review client charts, discuss client treatment at case staffings, or make case presentations; make individual and standardized assessments; integrate and analyze information from all available sources and systems; document quality of care and ensure information is available to other members of the treatment team; complete required forms and reports and maintain documentation to ensure compliance with established laws, regulations, policies and requirements for agency reimbursement including billing forms.

Refer clients to other agencies and organizations and identify resources based on client needs; ensure appropriate human resource services are available to the client to achieve identified treatment objectives. Provide crisis intervention to include client restraint or appropriate behavioral and environmental controls for clients who may be hostile, combative, aggressive or assaultive; follow established protocols and policy to protect clients, staff, family and others potentially at risk due to client behavior or family dynamics. Coordinate housing arrangements and write service contracts according to established procedures; monitor providers by conducting on-site visits to ensure quality care and services are provided according to the contract; evaluate appropriateness of housing arrangements and investigate complaints.

Develop formal training programs for agency staff and service providers by researching appropriate topics or training materials; develop training modules, present training programs, and monitor ongoing training activities; develop and maintain training budgets and supplies; and participate in professional development opportunities to acquire necessary knowledge and skills related to the assignment. Provide workshops within the community, make public presentations, and participate in other forms of instructional activities to educate the community regarding mental health issues; establish rapport and promote understanding between the client, community and agency. Plan and coordinate new and continuing program development activities by conducting needs assessments; determine new or existing client needs; assess community resources and determine the resources required to implement new and existing programs; provide ongoing evaluation and assessment of program goals, objectives and activities.

Provide clinical supervision of student interns, residents, and volunteers as assigned. Perform related duties as assigned. Incumbents perform the full range of duties described in the series concept and Serve as a first line supervisor for professional clinicians on a case management team or treatment team.

Supervisory duties include assigning and reviewing work, training, evaluating performance, counseling and disciplining staff as appropriate. In some settings this may include providing administrative supervision to psychologists and psychiatrists; or Independently oversee and implement the activities of a major program area such as a satellite clinic in a rural community where the incumbent has total responsibility for serving the community and supervising professional, paraprofessional and support staff; or Serve as the regional coordinator and resource referral specialist for the State's Employee Assistance Program. Knowledge, Skills, and Abilities This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive.

Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level. Working knowledge of: mental health, intellectual disabilities, and/or child and family service delivery systems, philosophy and policies at State and national levels including types of client services, fiscal management, and clinical accountability; community and family systems approaches to treating individuals with mental illness, intellectual disabilities, and emotional and behavioral disorders; pre-vocational training and job placement procedures for hard-to-employ clients; State and federal rules and regulations related to mental health and intellectual disabilities treatment; court processes and systems. Ability to: coordinate treatment services provided by subordinate clinicians; make appropriate referrals for individuals with emotional, mental, physical, financial and other problems; assign, supervise and prioritize the work of subordinates; provide administrative supervision to higher level staff such as psychologists and psychiatrists as assigned; conduct and complete complex research and program development projects; construct measures, questionnaires and interview protocols; interpret survey and research results; apply psychological and psychotherapeutic techniques applicable to the clientele served; administer, score and interpret psychological tests and assessment instruments; manage a caseload of individuals with significant mental, emotional and psychological problems and related disorders; transition clients/inmates from a hospital, residential or correctional setting into the community; modify and/or adapt clinical intervention procedures to meet specific identified needs of clients and families; observe and detect signs of psychological disorders or developmental disabilities; organize resources to meet the needs of clients and families with multiple problems; make oral presentations concerning treatment plans, goals and results.

Recruiter Contact Information: Victoria Sheehan - Torisheehan@admin.nv.gov The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Please send direct Inquiries or correspondence to the recruiter listed on this announcement.


What State Of Nevada employees say

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About State of Nevada

Sourced by ZipRecruiter

The State of Nevada isn't a company in the traditional sense, but rather a governing body that manages and directs the operations of the state of Nevada. Its headquarters are located in Carson City, NV, United States. The organisation is engaged in various sectors like education, transportation, business and industry, health and human services, conservation and natural resources, and many more. It is responsible for implementing and maintaining the law and order of the state, in addition to providing essential services to its residents.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Carson City, NV, US

Year founded

1864