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Client Support Jobs in Reno, NV (NOW HIRING)

SRK Consulting

Mining/Ventilation Engineer

Reno, NV · On-site

Client Support * Provide expert advisory services to clients on mine ventilation design, optimization, and safety best practices * Lead and support technical studies, audits, and due diligence ...

AEG

Event Services Client Account Manager

Reno, NV · On-site

$80K - $85K/yr

Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service * Ensure all required reporting and ...

AEG

Operations Support Manager

Reno, NV · On-site

$55K/yr

The Client Operations Support Manager is solely responsible for the development, upkeep, and maintenance of all systems at the account level to ensure both contractual compliance and stated financial ...

INSPYR Solutions

Mainframe DB2 DBA

Carson City, NV · On-site

$60 - $75/hr

Support CLIENT IT teams as needed. * Document changes and follow protocols established by CLIENT. The consultant will work with CLIENT IT teams and complete the assigned tasks in the scope of work in ...

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See Reno, NV salary details

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How much do client support jobs pay per hour?

As of May 30, 2026, the average hourly pay for client support in Reno, NV is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support professional, and why are they important?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

How does a Client Support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is a Client Support specialist?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What are popular job titles related to Client Support jobs in Reno, NV? For Client Support jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Client Support jobs in Reno, NV look for? The top searched job categories for Client Support jobs in Reno, NV are:
Client Support jobs near you

Mining/Ventilation Engineer

SRK Consulting

Reno, NV • On-site

Full-time

Posted 19 days ago

Job description

SRK Consulting is an independent, international consulting practice, providing globally integrated consulting services to the international mining and metals sector.
We are seeking a Mining/Ventilation Engineer.
Description of Responsibilities:
Client Support
  • Provide expert advisory services to clients on mine ventilation design, optimization, and safety best practices
  • Lead and support technical studies, audits, and due diligence reviews related to ventilation and air quality
  • Prepare clear, concise technical reports, presentations, and recommendations for clients and stakeholders
  • Collaborate with multidisciplinary teams on feasibility studies, operational improvements, and expansion projects
  • Support business development efforts, including proposal writing and client relationship management

Ventilation Engineering
  • Design and evaluate mine ventilation systems for underground and/or surface operations
  • Develop and analyze ventilation models using industry-standard software (e.g., Ventsim, Ventgraph)
  • Conduct site visits to perform ventilation surveys, airflow measurements, and system assessments
  • Identify and mitigate risks related to dust, diesel emissions, heat stress, and hazardous gases
  • Recommend and support implementation of ventilation improvements and infrastructure upgrades

Safety & Regulatory Compliance
  • Advise clients on compliance with applicable health and safety regulations (e.g., MSHA, OSHA, and international standards as applicable)
  • Conduct risk assessments, hazard analyses, and incident reviews related to ventilation and mine safety
  • Develop and review safety procedures, ventilation management plans, and emergency response strategies
  • Support audits and inspections, providing actionable recommendations to improve safety performance

Essential Requirements:
  • Bachelor's degree in Mining Engineering or related field
  • 3+ years of relevant experience in mine ventilation and/or mine safety (consulting experience preferred)
  • Proficiency with ventilation modeling software
  • Strong understanding of mine safety regulations and industry best practices
  • Professional Engineer (PE) license or ability to obtain in the future preferred

In return for considering a future with us, we offer:
  • An attractive compensation package.
  • Diversity of projects and clients within a non-hierarchical consultancy environment.
  • Opportunity to purchase shares in the company; the SRK Group is an independent group, owned by its employees.

Applicants should respond by submitting their CV online by clicking the button below. The candidates under consideration will be contacted directly, no phone calls please.

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