The National Bank of Indianapolis is seeking a Client Support Manager to join our Retirement Plan Services (RPS) team. In this role, you'll be responsible for daily transaction activity and high ...
The National Bank of Indianapolis is seeking a Client Support Manager to join our Retirement Plan Services (RPS) team. In this role, you'll be responsible for daily transaction activity and high ...
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The Client Support position is important to Isaiah House because it helps maintain a safe ... Conflict management skills. * Working knowledge of substance use disorder treatment preferred.
Quick apply
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The Client Support position is important to Isaiah House because it helps maintain a safe ... Conflict management skills. * Working knowledge of substance use disorder treatment preferred.
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The Client Support position is important to Isaiah House because it helps maintain a safe ... Conflict management skills. * Working knowledge of substance use disorder treatment preferred.
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The Client Support position is important to Isaiah House because it helps maintain a safe ... Conflict management skills. * Working knowledge of substance use disorder treatment preferred.
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The Client Support position is important to Isaiah House because it helps maintain a safe ... Conflict management skills. * Working knowledge of substance use disorder treatment preferred.
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Client Support Manager information
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$33.5K is the 25th percentile. Wages below this are outliers.
$25K - $33.8K
26% of jobs
$33.8K - $42.6K
10% of jobs
The median wage is $45.9K / yr.
$42.6K - $51.5K
40% of jobs
$51.5K - $60.3K
5% of jobs
$60.3K - $69.1K
6% of jobs
$69.1K - $77.9K
5% of jobs
$77.9K - $86.7K
3% of jobs
$86.7K - $95.5K
0% of jobs
$95.5K - $104.4K
0% of jobs
$104.4K - $113.2K
1% of jobs
$113.2K - $122K
3% of jobs
$25K
$55.8K
$122K
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Client Support Manager - Retirement Plan Services
The National Bank of IndianapolisIndianapolis, IN • On-site
Other
Posted 26 days ago
Job description
Are you detail-oriented, service-driven, and experienced in supporting retirement plan clients? The National Bank of Indianapolis is seeking a Client Support Manager to join our Retirement Plan Services (RPS) team. In this role, you'll be responsible for daily transaction activity and high-touch client support working collaboratively to ensure accuracy, compliance, and an exceptional client experience.
How You'll Contribute
- Build and maintain strong relationships with internal and external clients through regular, professional communication aligned with the Bank's Culture of Excellence.
- Respond promptly and effectively to client questions, requests, and concerns, both written and verbal, partnering with colleagues across departments as needed.
- Assist with retirement plan account set-ups, conversions, and ongoing maintenance.
- Process daily transactions for RPS accounts, including payroll contributions, participant distributions (recurring and one-time), and loan requests, ensuring accuracy, timeliness, and compliance.
- Perform reconciliations between outside investment manager statements and internal trust asset records.
- Support client communications and provide administrative assistance for participant and client inquiries.
- Assist with the preparation of client and participant presentations, as well as proposals for prospective clients.
- Provide logistical and administrative support for client meetings and luncheons, as directed.
- Participate in Wealth Management committees and special projects, as assigned.
What You'll Bring
- High school diploma or equivalent required; bachelor's coursework or degree preferred.
- Minimum of two years of experience in an administrative role supporting client service professionals
- Direct experience with employee retirement plans preferred
- Excellent interpersonal skills with a high degree of professionalism
- Strong written and verbal communication skills with a customer-first mindset
- Proven reliability and ability to work independently with minimal supervision
- Strong organizational, time management, and prioritization skills
- High attention to detail and accuracy
- Team-oriented with a strong work ethic
- Proficiency in Microsoft Word, Excel, and standard office applications
About National Bank of Indianapolis
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
201 - 500 Employees
Headquarters location
Indianapolis, IN, US
Year founded
1993