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Client Support Manager Jobs in Garner, NC (NOW HIRING)

NCSU

Client Support Specialist

Raleigh, NC

$17.50 - $23.50/hr

Essential Job Duties The Client Support Specialist serves as the primary point of contact for all ... Manage incoming phone calls and the business office email inbox, serving as the first line of ...

Cherry Bekaert

Client Support Liaison

Raleigh, NC · On-site

$26.23 - $38.70/hr

Support Partners and Managers by rolling Axcess Tax Returns, preparing engagement binders, saving documents to Engagement/SP Binders/GFR, and creating new client tax returns in CCH Axcess. * Request ...

Cherry Bekaert

Client Support Liaison

Raleigh, NC · On-site

$26.23 - $38.70/hr

Support Partners and Managers by rolling Axcess Tax Returns, preparing engagement binders, saving documents to Engagement/SP Binders/GFR, and creating new client tax returns in CCH Axcess. * Request ...

Cherry Bekaert

Client Support Liaison

Raleigh, NC · On-site

$26.23 - $38.70/hr

Support Partners and Managers by rolling Axcess Tax Returns, preparing engagement binders, saving documents to Engagement/SP Binders/GFR, and creating new client tax returns in CCH Axcess. * Request ...

Infojini Inc

Production Support Manager

Durham, NC · On-site

Production Support Manager Location:Durham NC - 27701 Duration:12 months Contract CLient: State of NC-486827 Qualifications Required Solid knowledge and experience with browser based applications.

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Client Support Manager information

See Garner, NC salary details

$22.3K

$49.7K

$108.7K

How much do client support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client support manager in Garner, NC is $49,743.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $56,600.00 per year, depending on experience, location, and employer.

What cities near Garner, NC are hiring for Client Support Manager jobs?

Cities near Garner, NC with the most Client Support Manager job openings:

Infographic showing various Client Support Manager job openings in Garner, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $49,743 per year, or $23.9 per hour.

Client Support Specialist

NCSU

Raleigh, NC

$17.50 - $23.50/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

North Carolina State University rating

6.8

Company rating: 6.8 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

464th of 631 rated colleges and universities

Job description

Job Posting Information
Posting Number PG195182SP Internal Recruitment No Working Title Client Support Specialist Anticipated Hiring Range $45,000 - $53,000 Work Schedule Monday - Friday 8am - 5pm Job Location Raleigh, NC Department 192001 - CVM Teaching Hospital About the Department
Established in 1983, the NC State Veterinary Hospital (VH) is one of the nation's highest-rated academic medical centers, serving North Carolina and the surrounding region. The VH treats nearly 35,000 patients annually across more than 20 clinical services, utilizing a team-based approach that leverages the expertise of nationally and internationally renowned board-certified specialists.
The VH is dedicated to:
  • Clinical Excellence: Providing compassionate, state-of-the-art specialty healthcare at the cutting edge of veterinary medicine.
  • Education: Delivering expert clinical instruction to fourth-year veterinary students from the College of Veterinary Medicine.
  • Innovation: Advancing the field through the ongoing investigation of innovative techniques and medical procedures.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:
  • Medical, Dental, and Vision
  • Flexible Spending Account
  • Retirement Programs
  • Disability Plans
  • Life Insurance
  • Accident Plan
  • Paid Time Off and Other Leave Programs
  • 12 Holidays Each Year
  • Tuition and Academic Assistance
  • And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
The Client Support Specialist serves as the primary point of contact for all client-related inquiries within the Veterinary Hospital Business Office. This role ensures high-quality customer service by managing multi-channel communications, addressing client concerns, and processing financial transactions with accuracy and professionalism. Additionally, this role serves as a key liaison between clients and hospital staff to resolve complex issues, while providing operational support to maintain seamless business office coverage.
Key Responsibilities
  • Manage incoming phone calls and the business office email inbox, serving as the first line of response for client inquiries, questions, and concerns.
  • Accurately process client payments, handle refunds, and manage daily transaction updates in accordance with hospital financial policies.
  • Communicate and collaborate effectively with other hospital staff to investigate and resolve client billing or service issues.
  • Administer and manage the client satisfaction survey program to gather feedback and support hospital service improvements.
  • Perform routine Accounts Receivable and Accounts Payable tasks as needed to assist with business office coverage.

Operational Support (as needed)
  • Accounts Receivable: Ensure hospital invoices are paid according to University guidelines; process employee reimbursements and supplemental pay; manage staff and student pagers and cell phones; and reconcile financial transactions (processing JVs and IDTs).
  • Accounts Payable: Manage, audit, resolve, and deliver the daily hospital deposit and revenue recap; manage bad debt, past-due accounts, and aged credits; handle communications and reconciliations with Collections and the Attorney General; and execute other duties including but not limited to posting payments, issuing refunds, credit card and Care Credit troubleshooting.

Key Qualifications
  • Ability to maintain a high volume of professional, empathetic, and clear verbal and written communication with clients and staff for extended periods.
  • Capacity for frequent, repetitive motions associated with digital payment processing, data entry, email management, and utilizing hospital information systems.
  • Ability to efficiently switch between customer service, conflict resolution, and detailed financial tasks in a fast-paced office environment.

If you are a customer-focused professional who enjoys helping others, thrives in a fast-paced environment, and takes pride in delivering accurate, responsive service, we encourage you to apply. If you excel at building positive relationships, communicating with empathy and professionalism, and balancing customer service with detailed financial and administrative responsibilities, we'd love to have you join our Veterinary Hospital Business Office team.
Other Responsibilities
  • Other duties as assigned.
Qualifications
Minimum Experience/Education
High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Preferred Qualifications
  • Excellent customer service skills and the ability to effectively convey complex technical information in a clear and concise manner to hospital clients.
  • Ability to communicate effectively with different audiences and various organizational levels.
  • Proven ability to approach challenges and resolve issues with a collaborative, team-centered mindset.
  • Attention to detail and proficiency involving financial processes, documentation, verification, and reconciliation.
  • Proficiency in Microsoft Word.
Required License or Certification
N/A
Valid NC Driver's License required No Commercial Driver's License Required? No
Recruitment Dates and Special Instructions
Job Open Date 08/27/2026 Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 09/03/2026 Notice to Applicants
Please note that the work history on your resume must also be included in your application.
Special Instructions
Please include as attachments a cover letter, resume, and contact information for at least 3 professional references.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Position Details
Position Number 00109883 Position Type SHRA Position Classification Band Title Administrative Support Specialist Position Classification Band Level Advanced Position Classification Salary Range $ 34,602 - $ 58,870 Salary Grade Equivalency NC10 Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00 Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events Non Mandatory - Emergency Event Time Limited Position No Time-Limited Appointment Length (if applicable) Department Id 192001 - CVM Teaching Hospital EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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About North Carolina State University

Sourced by ZipRecruiter

North Carolina State University (NCSU), located in Raleigh, NC, US, is a leading educational institution with a strong emphasis on research, academics, and public service. Established in 1887, NCSU operates in the education industry and endeavors to foster student success, and promote economic development by providing high-quality, affordable education, and conducting groundbreaking research across a variety of disciplines. With more than 100 majors, its academic offerings range from undergraduates to postgraduates along with doctoral studies - in various fields like engineering, natural resources, humanities, and social sciences. NCSU is firmly anchored on the core values of respect, responsibility, integrity, and innovation. Its mission is to create economic, societal, and intellectual prosperity for the people of North Carolina and the nation.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1887

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