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Client Success Jobs in Austin, TX (NOW HIRING)

Elite Legal Marketing

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SEO Client Success Manager

Austin, TX · Remote

$70K - $90K/yr (+ commission)

We are hiring an SEO Client Success Manager to own the client experience across our enterprise client portfolio. We're not looking for someone eager to learn account management and client success. We ...

Socket.dev

Global Lead, Client Advocacy

Austin, TX · On-site

$140 - $190/hr

Client Success & Campaign Integration: Partner with CS to proactively identify champions and weave client advocacy directly into major marketing launches * Insights, Analytics & Measurement: Identify ...

Express Employment Professionals

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Client Retention & Reactivation Specialist

Round Rock, TX · On-site

$20 - $25/hr

Client Retention & Reactivation Specialist | Client Success | Account Follow-Up Pay: $20-$25 per hour Location: Round Rock, TX (On-site) About the Opportunity We are seeking a proactive and detail ...

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Showing results 41-60

All JobsClient Success JobsClient Success Jobs in Austin, TX

Client Success information

See Austin, TX salary details

$32.2K

$82.3K

$138.7K

How much do client success jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client success in Austin, TX is $82,314.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,100.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Austin, TX?

The most popular types of Client Success jobs in Austin, TX are:

What are popular job titles related to Client Success jobs in Austin, TX?

For Client Success jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Client Success jobs in Austin, TX look for?

The top searched job categories for Client Success jobs in Austin, TX are:

What cities near Austin, TX are hiring for Client Success jobs?

Cities near Austin, TX with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Austin, TX as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $82,314 per year, or $39.6 per hour.

Client Success Specialist - Track & Field

FloSports

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

FloSports has led the way in establishing a world-class digital streaming experience for millions of fans, families, and athletes of underserved sports. Imagine creating a digital platform that unites the casual fan with the most dedicated spectator, both experiencing thrilling live events from around the world with interactive features, real time analytics, powerful broadcast technology, and more. Combine that with our unique original sports content ranging from breaking news and expert commentary to feature films, documentaries, and multi-episodic series. That's what FloSports is all about. We have successfully revolutionized the global sports media industry- the result of creating a diverse team of technologists and die-hard wrestlers, creators and devoted cheerleading experts, designers and hockey enthusiasts, communicators and motorsport fanatics, producers and casual sports fans... united by a shared passion to delight the underrepresented communities we serve. We are creating the essential destination for our sports and we're looking for people like you to help us!
THE ROLE
FloSports is seeking a full-time Client Success Specialist to support our Track & Field and Cross Country software partnerships. In this role, you'll work directly with timing companies, meet directors, and state associations to ensure a smooth, efficient event experience.
You'll assist with seasonal setup, provide responsive technical support, help execute postseason advancement workflows, and collaborate with both internal and external partners to ensure data accuracy and software success. You'll work closely with the Client Success Lead and Stats Team team to keep things running smoothly across peak seasons.
RESPONSIBILITIES
  • Assist in managing relationships with key partners including timers, meet directors, and associations
  • Support meet setup and registration workflows using MileSplit and DirectAthletics software
  • Help execute postseason advancement and results processing for state championships
  • Monitor and resolve partner support tickets, escalating as needed
  • Partner with premier meet hosts to facilitate registration, streamline payment and entry processes, and manage results data.
  • Troubleshoot software issues and provide timely, clear partner communication
  • Collaborate with the Stats team to ensure data accuracy in MileSplit databases
  • Contribute to documentation, process tracking, and partner resource updates
  • Perform other duties and special projects as assigned to support team goals and partner success.
QUALIFICATIONS
  • Excellent communication and partner service skills
  • Familiarity with Track & Field and/or Cross Country workflows
  • Strong organizational skills and ability to manage multiple tasks
  • Tech-savvy and comfortable learning web-based software tools
  • Detail-oriented, reliable, and consistent in follow-through
  • Able to work independently while contributing as part of a collaborative team
  • Adaptable to changing seasonal demands and willing to jump in where needed
DESIRED
  • Bachelor's degree
  • 1-2 years experience in operations, support, customer service, or event coordination
  • Familiarity with MileSplit, DirectAthletics, TFRRS, or meet registration software preferred
  • Experience working in a seasonal or event-based environment

OUR COMMITMENT TO DIVERSITY:
At FloSports, we are bonded by our passion for sports and our purpose to unite communities around experiences that finally give underserved sports the love they deserve. We recognize the need to build a company that seeks out, embraces, and celebrates our individual differences, ideas, and talent. FloSports is committed to the pursuit of a fair, equal and inclusive workplace where everyone is given the opportunity to grow to their fullest potential.
OUR BENEFITS:
  • Recognized three years in a row as a Top Workplace by the Austin-American Statesman
  • Flexibility at work - you can take control of your profession and personal schedule
  • All-hands events hosted annually in beautiful Austin, Texas
  • Annual equity awards for all top performers
  • Competitive and comprehensive medical, dental and vision plans
  • Peace of mind through company-paid short-term disability, long-term disability and life insurance
  • Generous 401(K) company match vested immediately
  • Progressive parental leave policies
  • Flexible paid time off
  • Hack-a-thons and a full calendar of team-building and social events
  • Company donation to youth teams and leagues that our employees coach
  • Stocked snack bar, catered lunch and breakfast tacos every week

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