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Client Success Jobs in Austin, TX (NOW HIRING)

Visa

Senior Consultant, Client Success

Austin, TX · Hybrid

Develop Client Success Plans:Create andmaintainsuccess plans, account rhythms, and engagement strategies that align client priorities with Pismo capabilities and businessobjectives. * Coordinate ...

Visa

Senior Consultant, Client Success

Austin, TX · On-site

We are seeking an experienced and client-focused Senior Consultant, Client Success Manager to manage strategic relationships with large banking clients, including Tier 1 and Tier 2 financial ...

Papaya Global

VP Client Success

Austin, TX · On-site +1

$138K - $177K/yr

We are seeking a VP, Client Success to lead Papaya's global Account Management and Client Success organization. This role owns retention, renewals, and expansion across our customer base, ensuring ...

Rival

Director of Client Success, Arrive Fresh

Austin, TX · On-site

$100 - $130/hr

Who We Want As the Director of Client Success for Arrive Fresh, you will assume a critical leadership role in driving the performance, operational strategy, and growth of our produce and floral ...

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Showing results 21-40

All JobsClient Success JobsClient Success Jobs in Austin, TX

Client Success information

See Austin, TX salary details

$32.2K

$82.3K

$138.8K

How much do client success jobs pay per year?

As of Aug 26, 2026, the average yearly pay for client success in Austin, TX is $82,334.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,100.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Austin, TX?

The most popular types of Client Success jobs in Austin, TX are:

What are popular job titles related to Client Success jobs in Austin, TX?

For Client Success jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Client Success jobs in Austin, TX look for?

The top searched job categories for Client Success jobs in Austin, TX are:

What cities near Austin, TX are hiring for Client Success jobs?

Cities near Austin, TX with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Austin, TX as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $82,334 per year, or $39.6 per hour.

Remote Client Success Coordinator

Austin, TX • Remote

Sweetepictravels
See more jobs at Sweetepictravelsexternal

$45K - $60K/hr

Full-time

Re-posted 27 days ago

Job description

Job description:

Overview

Join our dynamic team as a Remote Client Success Coordinator, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote