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Client Success Associate Jobs in Austin, TX (NOW HIRING)

Cliftonlarsonallen

Client Success Associate

Austin, TX · On-site

CLA is seeking a Client Success Associate. This role assists with the optimization of the client experience lifecycle . They help facilitate the development of digital software client relationships ...

CliftonLarsonAllen

Client Success Associate

Austin, TX · On-site

CLA is seeking a Client Success Associate. This role assists with the optimization of the client experience lifecycle . They help facilitate the development of digital software client relationships ...

Way

Customer Success Associate

Austin, TX · On-site

We are seeking a Customer Success Associate to assist clients by leveraging Way for their ... Relay to the Product team all client feedback and contribute to product improvements. * Collaborate ...

Way

Customer Success Associate

Austin, TX · On-site

We are seeking a Customer Success Associate to assist clients by leveraging Way for their ... Relay to the Product team all client feedback and contribute to product improvements. * Collaborate ...

Inorsa

Customer Success Engineer - Wireless

Austin, TX · On-site

The role of Customer Success Engineer involves serving as a technical advisor to clients, helping ... Required : • Proven experience in a technical, client-facing role within the wireless telecom ...

NorthPoint Search Group

Associate, Audit

Austin, TX · On-site

Associate, Audit - Austin, TX Who: An early-career audit professional with 1-3 years of public ... To grow your audit career while contributing meaningful work that supports client success. Office ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Austin, TX

Client Success Associate information

See Austin, TX salary details

$18.3K

$52.5K

$92.2K

How much do client success associate jobs pay per year?

As of Aug 4, 2026, the average yearly pay for client success associate in Austin, TX is $52,513.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $64,900.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Austin, TX? The most popular types of Client Success jobs in Austin, TX are:
What are popular job titles related to Client Success Associate jobs in Austin, TX? For Client Success Associate jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Austin, TX look for? The top searched job categories for Client Success Associate jobs in Austin, TX are:
What cities near Austin, TX are hiring for Client Success Associate jobs? Cities near Austin, TX with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Austin, TX as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,513 per year, or $25.2 per hour.

Client Success Associate

Cliftonlarsonallen

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago

CliftonLarsonAllen rating

7.3

Company rating: 7.3 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

20th of 22 rated bookkeepers and accountants

Job description

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is seeking a Client Success Associate.

This role assists with the optimization of the client experience lifecycle . They help facilitate the development of digital software client relationships in order to promote loyalty, retention, and drive up the Net Promoter Score (NPS).

Essential Job Functions

The below functions reflect the general details of the essential work activities and accountabilities of this position and are not all inclusive. Other activities may be assigned.

Essential Job Functions

Assist with the sales-to-services transition and overall client onboarding deliverables.

Work alongside the project implementation teams to drive software product adoption.

Help moderate and resolve with any client escalations that may arise.

Facilitate client seamless transition to post implementation.

Coordinate with scoping and service teams for post implementation activities.

Identify referenceable clients and possible case studies.

Assist with client transfer management.

Help promote and identify other seamless CLA services to clients.

May assist with client subscription and support renewals, existing client marketing activities, and post implementation billing management.

Requirements

Experience

  • relevant experience required.
  • Experience with software account management, leading teams, and managing clients preferred.

Education

Bachelor's degree required (Combination of related experience, education, and training may be accepted in lieu of degree).

  • Degree in Accounting, Business, Communications, Public Relations, or Marketing preferred.

Technical Competencies

Proficiency in Microsoft Outlook and Office products (Word, Excel, Teams, PowerPoint, etc.)

Travel Requirements

This position requires frequent local travel to/from client sites and may require occasional non-local or overnight travel for client visits, training, meetings and/or other business-related purposes.

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Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.


To view a complete list of benefits, click here.


What CliftonLarsonAllen employees say

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About CliftonLarsonAllen

Sourced by ZipRecruiter

CliftonLarsonAllen (CLA) is a leading professional services company based in Minneapolis, MN, US. CLA operates in the accounting industry and offers a broad range of products and services such as wealth advisory, outsourcing, audit, tax, and consulting services. The company was founded in 1953 with a merger between two firms, Clifton Gunderson and LarsonAllen, in 2012. Working in accordance with their mission to create opportunities for clients, people, and communities, they have established a presence across the US, serving privately held businesses, non-profits, and governmental entities. Recognized for their contributions, CLA has received accolades such as the Innovative Firm of the Year award.

Industry

Accounting services

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US

Year founded

2012

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