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Client Success Associate Jobs in Austin, TX (NOW HIRING)

RPM Living

Payment Services Associate

Austin, TX · On-site

We believe people-first is the way to success which is why we provide top industry pay ... the client. * Maintain SLAs related to customer service ticket turnaround time * Assist with ...

RPM Living

Payment Services Associate

Austin, TX · On-site

We believe people-first is the way to success which is why we provide top industry pay ... the client. * Maintain SLAs related to customer service ticket turnaround time * Assist with ...

RPM Living

Payment Services Associate

Austin, TX · On-site

We believe people-first is the way to success which is why we provide top industry pay ... the client. * Maintain SLAs related to customer service ticket turnaround time * Assist with ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Austin, TX

Client Success Associate information

See Austin, TX salary details

$18.3K

$52.5K

$92.2K

How much do client success associate jobs pay per year?

As of Jul 14, 2026, the average yearly pay for client success associate in Austin, TX is $52,513.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $64,900.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Austin, TX? The most popular types of Client Success jobs in Austin, TX are:
What are popular job titles related to Client Success Associate jobs in Austin, TX? For Client Success Associate jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Austin, TX look for? The top searched job categories for Client Success Associate jobs in Austin, TX are:
What cities near Austin, TX are hiring for Client Success Associate jobs? Cities near Austin, TX with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Austin, TX as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,513 per year, or $25.2 per hour.

Senior Tax Associate

Benaiah Consulting Group. LLC

Georgetown, TX • Remote

$85K - $115K/yr

Full-time

Re-posted 25 days ago

Job description

100% Remote | Spring 2026 Busy Season Topped Out At 45-46 HOURS!!

Exceptional Growth and Team Culture

Forward-thinking, People-Centric Leadership Team

Are you a skilled tax professional with a passion for tax planning and helping businesses thrive?

Do you want to work for a firm that values your contributions beyond just billable hours and is focused on the results and outcomes for clients?

If you’re someone who wants to break away from the traditional CPA firm model and work in a people-first, results-driven environment, this could be the opportunity for you!

Keep reading to learn more about our forward-thinking client who is actively seeking a Senior Tax Associate to join their fully remote team.

Who They Are:

Our client is a well-established firm known for delivering top-tier tax consulting, planning, and compliance services to small and mid-sized businesses. They specialize in complex partnership and pass-through entity tax issues, and the individual returns that flow from these business owners.

With a team dedicated to making a real impact, they have experienced impressive growth over the last four years (100%+ YOY since 2019) and have maintained a very low turnover rate under 5% in that same timeframe.

They focus on creating a balanced work environment, offering sustainable hours while providing exceptional client outcomes. This is a firm that genuinely values people, both clients and employees.

The Opportunity:

As a Senior Tax Associate, you will work closely with the tax leadership team to assist with tax planning, compliance, and consulting for a range of businesses. You will be responsible for managing your own client relationships and handling the day-to-day tax tasks for clients, including partnership and pass-through entity tax issues.

This role will allow you to develop your technical expertise and further hone your skills as you support the firm’s continued growth.

Key Responsibilities:
  • Prepare and review tax returns for small to mid-sized businesses, with an emphasis on partnerships and pass-through entities.
  • Assist in the development and implementation of tax strategies to help clients navigate complex tax challenges.
  • Support senior tax leaders in providing proactive tax consulting and planning services.
  • Work directly with clients to address their tax needs and build strong, long-term relationships.
  • Identify opportunities for process improvements to increase efficiency within the tax department.
  • Collaborate with team members to ensure accurate and timely filing of tax documents.
  • Stay current on tax law changes and their impact on clients.
Who You Are:
  • Experienced: You have 3+ years of experience handling complex tax matters within a CPA firm environment, and have a solid understanding of tax compliance and planning, particularly with partnership and pass-through entity issues.
  • Detail-Oriented: You’re thorough in your work and committed to accuracy and high-quality service for clients.
  • Client-Focused: You enjoy working directly with clients, listening to their needs, and helping them navigate complex tax issues.
  • Team Player: You work well with others, communicate effectively, and contribute to the firm’s collaborative culture.
  • Eager to Learn: You’re motivated to expand your technical expertise and progress in your career.
Why Our Client?
  • Fully Remote: Work from anywhere – this isn’t just a work-from-home role, it’s a truly flexible, remote-first position.
  • Work-Life Balance: Focus on sustainable hours year-round with no excessive billable hour expectations.
  • Growth and Stability: Join a firm with a proven track record of growth and client success, where your contributions will help shape future success.
  • People-Centric Culture: Enjoy a firm that values culture over the traditional CPA firm environment – your well-being and work-life balance matter here!
Ready to Join Us?

If you’re ready to take the next step in your career with a growing, forward-thinking firm, we’d love to hear from you! Our client is actively interviewing and looking for the right person to contribute to their continued success and growth.