ZipRecruiter

Log In

1

Client Success Jobs in Nevada (NOW HIRING)

KEYSTONE CPAS LLC

Client Success Manager

Reno, NV · On-site

Description Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from ...

Anderson Business Advisors

Client Success Coordinator

Las Vegas, NV · Hybrid

$18.25 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Administrative Support: * Assist with various administrative tasks as needed to support the Client Success team. * Perform all other duties as assigned by management to support the overall objectives ...

Keystone CPAs LLC

Client Success Manager

Reno, NV · On-site

$60K - $70K/yr

The Client Success Manager also makes sure engagements are properly onboarded, deadlines are visible, outstanding items are followed up on, and projects do not quietly stall. The role is highly ...

Anderson Business Advisors

Client Success Coordinator

Las Vegas, NV · Hybrid

$18.25 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Administrative Support: * Assist with various administrative tasks as needed to support the Client Success team. * Perform all other duties as assigned by management to support the overall objectives ...

Anderson Business Advisors

Client Success Coordinator

Las Vegas, NV · Hybrid

$18.25 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Administrative Support: * Assist with various administrative tasks as needed to support the Client Success team. * Perform all other duties as assigned by management to support the overall objectives ...

CPI Card Group

Client Success Representative

Henderson, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview The Client Success Representative is responsible for analyzing client questions and concerns, escalating problems to appropriate teams and providing solutions to the satisfaction of the ...

Globe Life: Moore Organizations

◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...

Globe Life: Moore Organizations

◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...

Globe Life: Moore Organizations

◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...

Globe Life: Moore Organizations

◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...

next page

Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Nevada

Client Success information

See Nevada salary details

$33.1K

$84.6K

$142.6K

How much do client success jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client success in Nevada is $84,585.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $100,800.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Nevada?

The most popular types of Client Success jobs in Nevada are:

What are popular job titles related to Client Success jobs in Nevada?

For Client Success jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Client Success jobs in Nevada look for?

The top searched job categories for Client Success jobs in Nevada are:

What cities in Nevada are hiring for Client Success jobs?

Cities in Nevada with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $84,585 per year, or $40.7 per hour.

Client Success Manager

KEYSTONE CPAS LLC

Reno, NV • On-site

Full-time

Re-posted 22 hours ago

Job description

Description

Client Success Manager (CSM)

Location: Reno, NV (Onsite)
Reports To: Director of Operations

Role Summary

The Client Success Manager (CSM) is responsible for owning the client journey from initial inquiry through onboarding, engagement, and ongoing service coordination. This role ensures no client falls through the cracks-driving communication, workflow execution, and follow-through across teams.

This position sits at the center of Keystone's client experience, partnering closely with Principals, Tax Managers, and Operations to ensure work is properly initiated, tracked, and completed with excellence.

Key Responsibilities

Client Success Manager

Client Intake & Onboarding
  • Serve as the first point of contact for inbound leads from HubSpot CRM
  • Respond to inquiries, qualify needs, and route appropriately
  • Schedule initial consultations for Principals and Billers via Outlook
  • Prepare and send engagement letters using DocuSign and Ignition
  • Monitor engagement status (sent, signed, pending, inactive) and follow up as needed
  • Ensure completed engagement letters are properly filed and transitioned into active workflows and project fees are noted
Workflow & System Coordination
  • Work with Project Manager to create and assign projects in CCH Axcess and Workflow (per Keystone SOPs)
  • Ensure every signed engagement is assigned to the appropriate team member
  • Assist Project Manager to track project status and confirm work is actively progressing
  • Assist Project Manager to close gaps between "engagement signed" ? "work started" ? "work completed"
Client Relationship Management
  • Maintain visibility across client ledgers and service needs (tax planning, consulting, compliance)
  • Proactively flag clients who may be overlooked or underserved
  • Coordinate with Managers and Principals to ensure continuity of service
  • Support outreach for:
    • Tax planning opportunities
    • Consulting engagements
    • Follow-ups on inactive or stalled clients
Billing & Engagement Support
  • Partner with Billers, Principals. and AR Manager to:
    • Ensure tax returns and projects are billed timely
    • Confirm signatures are obtained where required
    • Maintain alignment between work performed and engagement scope
  • Monitor clients where work has begun prior to signed engagement letters and ensure proper documentation is completed
Communication & Troubleshooting
  • Provide high-quality phone and email support to clients
  • Troubleshoot client issues related to onboarding, portals, engagement letters, and communication gaps
  • Act as a central point of coordination between clients and internal teams
Tools & Systems
  • HubSpot CRM
  • CCH Axcess
  • DocuSign
  • Ignition
  • Microsoft Outlook (calendar + communication management)
What Success Looks Like
  • Every lead receives a timely and professional response
  • No signed engagement letter sits unassigned or untouched
  • Clients move seamlessly from inquiry ? onboarding ? active work
  • Billing and signatures are completed without delays
  • Managers and Principals have clear visibility into client status
  • Clients feel known, supported, and proactively served
Growth Opportunity

This role offers a clear path into more client-facing advisory work, operations leadership, or project management within Keystone.

Requirements

Key Skills & Qualifications
  • Strong organizational and follow-through skills (nothing falls through the cracks)
  • Excellent communication and client-facing presence (phone + email)
  • Experience with CRM systems (HubSpot strongly preferred)
  • Comfort working across multiple systems and workflows
  • Ability to prioritize and manage multiple moving pieces
  • Problem-solving mindset with a proactive approach

Apply