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Client Success Jobs in Arizona (NOW HIRING)

As a Customer Success Manager at Flare, you'll be the strategic driver of client experience and case progression - leading clients through family law matters and ensuring cases move smoothly and ...

We're hiring a Strategic Client Success Manager to oversee a dedicated book of high-value clients. In this role, you'll act as a trusted advisor, helping our most invested partners drive results ...

We're hiring a Strategic Client Success Manager to oversee a dedicated book of high-value clients. In this role, you'll act as a trusted advisor, helping our most invested partners drive results ...

That partner is our HCM Client Success Specialist. Gilbert, AZ • In-office • Full-time • iSolved platform "We put trust over transaction - in how we serve clients, and in how we grow our team ...

That partner is our HCM Client Success Specialist.Gilbert, AZ · In-office · Full-time · iSolved platform"We put trust over transaction - in how we serve clients, and in how we grow our team ...

Payroll Specialist - Client Success

AZ · On-site

$23.75 - $32.25/hr

Payroll Specialist - Client Success Full-Time | $50,000-$58,000 | In-person or Hybrid | North Phoenix (101/Cave Creek) If you know payroll and you're good with people, this role was built for you ...

Payroll Specialist - Client Success

Paradise Valley, AZ · On-site

$23.75 - $32.25/hr

Payroll Specialist - Client Success Full-Time | $50,000-$58,000 | In-person or Hybrid | North Phoenix (101/Cave Creek) If you know payroll and you're good with people, this role was built for you ...

As an Account/Client Success Manager at Quavo, you'll own a portfolio of mid-market and enterprise clients across the full lifecycle - from onboarding through renewal and expansion. You'll build ...

Payroll Specialist - Client Success

Phoenix, AZ · On-site

$24 - $32.75/hr

Payroll Specialist - Client Success Full-Time | $50,000-$58,000 | In-Person or Hybrid | North Phoenix (101/Cave Creek) If you know payroll and you're good with people, this role was built for you ...

Showing results 21-40

Client Success information

See Arizona salary details

$30.3K

$77.4K

$130.5K

How much do client success jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client success in Arizona is $77,406.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $92,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.
What are the most commonly searched types of Client Success jobs in Arizona? The most popular types of Client Success jobs in Arizona are:
What are popular job titles related to Client Success jobs in Arizona? For Client Success jobs in Arizona, the most frequently searched job titles are:
What cities in Arizona are hiring for Client Success jobs? Cities in Arizona with the most Client Success job openings:
Infographic showing various Client Success job openings in Arizona as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $77,406 per year, or $37.2 per hour.

Client Success Manager (Hybrid)

Flare

Scottsdale, AZ • On-site, Remote

Full-time

Posted 22 days ago


Job description

Description
This is a full-time Hybrid Position
Who We Are
We believe everyone deserves access to the legal care they need. Funded by leading VC firms, Flare (formerly Themis-Tech) leads the way in legal technology.
At Flare, we're transforming how clients and attorneys work together with one goal: to make legal services accessible and transparent. Our B2C platforms embody our vision of intuitive and empowering legal processes. With our comprehensive case management system for attorneys and intuitive case tracking tool for clients, we help attorneys handle cases more efficiently while keeping clients informed at every step of their legal journey. This innovative approach sets us apart, offering a unique opportunity to redefine the legal service experience.
Check out helloflare.com for more!
Overview
Are you a proactive, tech-savvy, client-obsessed professional who wants to redefine what it means to support clients and attorneys? Do you thrive in fast-paced environments and enjoy solving complex problems creatively? Then this is the role for you.
As a Customer Success Manager at Flare, you'll be the strategic driver of client experience and case progression - leading clients through family law matters and ensuring cases move smoothly and efficiently. You'll own the client relationship, resolve escalations with empathy, and partner closely with attorneys to anticipate needs, maximize capacity, and drive growth. This role requires exercising independent judgment in managing client relationships, case workflows, and operational improvements.
Requirements
What You'll Do
  • Own case progression from intake to resolution, driving case momentum and using discretion to determine next steps, engaging attorneys at key decision points and when legal input is required.
  • Conduct regular case reviews with attorneys to ensure deadlines are met and cases are on track.
  • Communicate consistently with clients and attorneys to provide updates, gather information, and keep everyone informed - anticipating issues before they arise.
  • Identify legal workflow needs and ensure drafting, filing, and legal research are executed efficiently. Exercise judgment in prioritizing and anticipating what is needed for the case, drafting and managing case documents and filings for attorney review, and researching case-related information and law to support attorney strategy and case progression.
  • Identify and resolve bottlenecks or obstacles creatively, ensuring cases move efficiently and recommending process improvements.
  • Support attorneys as a strategic partner by anticipating their needs, enabling them to take on more business and drive growth.
  • Spot repeat business opportunities and advocate for clients while supporting attorneys' goals.
  • Collaborate with internal teams to push client cases forward and improve operational efficiency.
  • Track and report on client success metrics to inform and advise leadership decisions.

Who You Are
Must-Haves:
  • 1-2+ years of experience in a client-facing role (customer success, case management, client services, or similar) - you've owned relationships and outcomes, not just tasks.
  • Strong ownership mindset - you dive in, take initiative, and push cases forward without waiting for direction.
  • Client-obsessed and always trying to stay one step ahead - you're energized by supporting people, proactively solving problems, and delivering a smooth and empathetic experience.
  • Creative problem-solver - you view obstacles as challenges to overcome and opportunities to innovate.
  • Relationship builder - you earn trust with clients and attorneys while providing proactive support.
  • Thrives in high-volume, fast-paced environments with excellent time management and prioritization skills.
  • Tech-forward - comfortable adopting new tools and integrating AI or other platforms into your workflows.
  • Metric-driven and competitive - excited to analyze data, influence outcomes, and report on client experience metrics.
  • Excellent communicator - written and verbal, adaptable between professional and approachable tones.
  • Collaborative team player - willing to help teammates, share knowledge, and contribute to a positive culture.

Nice-to-Haves:
  • Legal experience in filings, court procedures, or family law.
  • Law firm or Legal Admin/Paralegal experience.
  • Bilingual (English/Spanish).