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Client Success Manager Jobs in Springfield, VA (NOW HIRING)

Nelnet

Customer Success Manager

Washington, DC · On-site

$75K - $85K/yr

The CSM proactively monitors client health, identifies risks and opportunities, and drives value realization throughout the engagement. This position serves as the primary client advocate ...

ClearSpeed

Client Success Associate

Washington, DC

$70K - $98K/yr

*Hybrid *Full-time with benefits What you will do You will support the management of client accounts ... Contribute to the creation and maintenance of Client Success Plans by tracking progress and ...

Montage Marketing Group

Head of Client Success

Rockville, MD · On-site +1

$115K - $125K/yr

Reserving tactical project management activities to Client Success team members, this role delivers value to the organization through demonstrated accountability of project teams, strategic guidance ...

Westway Services Group LLC

Be Seen First

Client Success Coordinator

Chantilly, VA · On-site

$45K - $50K/yr

We are seeking a detail-oriented, relationship-building Client Success Coordinator to support our ... Manage and update databases and client files with a strong focus on accuracy * Participate in ...

Moore

Senior Manager, Client Success

Lanham, MD

TheSenior Manager, Client Successwill lead ateam of in-house and contract staff to ensurethat ... success. For more information about 1st Degree and Moore, please visit www.1stdegree.com and www ...

Beyond SOF

Manager, Customer Success

Washington, DC · On-site

Customer Success Manager The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful ...

Internet Brands

Customer Success Manager

Washington, DC · On-site +1

$80K/yr

Customer Success Manager The Customer Success Manager serves as a subject matter expert (SME) in client data analysis, customer education, and success enablement. This role combines strategic insight ...

SimpliGov LLC

Customer Success Manager

Washington, DC · On-site

Qualifications: * 5+ years of relevant, client-facing experience in customer success, account management, or consulting (required). * Strong background working with government or public sector ...

SimpliGov LLC

Customer Success Manager

Washington, DC · Remote

Qualifications: * 5+ years of relevant, client-facing experience in customer success, account management, or consulting (required). * Strong background working with government or public sector ...

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Showing results 1-20

All JobsClient Success Manager JobsClient Success Manager Jobs in Springfield, VA

Client Success Manager information

See Springfield, VA salary details

$33.9K

$86.8K

$146.2K

How much do client success manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client success manager in Springfield, VA is $86,763.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Springfield, VA? The most popular types of Client Success jobs in Springfield, VA are:
What job categories do people searching Client Success Manager jobs in Springfield, VA look for? The top searched job categories for Client Success Manager jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Client Success Manager jobs? Cities near Springfield, VA with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Springfield, VA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $86,763 per year, or $41.7 per hour.
Client Success Coordinator

Client Success Coordinator

Market Enginuity

Washington, DC • On-site

$24/hr

Full-time

Posted 25 days ago

Job description

Representing our client, WAMU 88.5 FM
Live what you love.
We have an exciting role for a Client Success Coordinator! Whom we refer to as the Sponsor Success Manager, to help ensure independent voices are heard.
Do you love the voice of WAMU 88.5 | American University Radio? Are you looking for the opportunity to bring your love for process, problem solving and customer services to the industry you already love, we need to talk!
We are looking for a quick-thinking problem-solver to join our post-sales ad ops team to work along side our market leader, sales team and media planner to ensure our client's messages are delivered problem free. What you will be doing:
  • Understanding and supporting the sales process/procedures to successfully execute client campaigns.
  • Ensure the execution of client campaigns and proactively communicate to the sales team is knowledgeable of client's on-air schedules, billing, and problem resolution.
  • Enter and revise orders in the traffic system.
  • Perform month end reconciliation.
  • Assist the sales team with sales material creation & recaps.
You Have What It Takes If You
  • An aptitude for sales support or operational support role.
  • A love for customer service.
  • Strong organizational skills and ability to prioritize and multi task in a fast paced environment.
  • Tech savvy with the ability to learn new systems quickly.
  • A great attitude, flexibility and creativity!
  • Strong interpersonal skills and ability to build relationships with clients and media partners.
  • An understanding of media sales or strong desire to learn about media sales

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Market Enginuity, we are dedicated to building a diverse and inclusive workplace. If you're excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.
Why You'll Love Working Here
HybridHealth BenefitsCompany Paid Life InsuranceGenerous PTODental BenefitsCompany Paid Identity Theft ProtectionVolunteer TimeVision Benefits401(k)Discount Programs10-National HolidaysCompany Paid Short- and Long-term disability insurance
You can learn more about us on our website: https://marketenginuity.com/
Learn more about our station partner at https://wamu.org/
This is a $24.00 an hour non-exempt role.
Market Enginuity Terms and Conditions:
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