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Client Success Manager Jobs in Rochester, NY (NOW HIRING)

Senior Finance Attorney

Rochester, NY · On-site

$159K - $192K/yr

Collegial culture focused on teamwork and client success WHAT YOU'LL DO * Represent lenders ... Manage multiple sophisticated transactions simultaneously * Develop trusted relationships with ...

... with Client Success and Service teams to ensure billing accuracy and contract alignment. · Manage credit card payments, refunds, chargebacks, and dispute resolution. · Assist in developing and ...

New

Senior Accountant

Rochester, NY · On-site

$70K - $80K/yr

Collaborate with Client Success and Service teams to ensure billing accuracy and contract alignment. Manage credit card payments, refunds, chargebacks, and dispute resolution. Assist in developing ...

New

Senior Accountant

Rochester, NY · On-site

$70K - $80K/yr

... with Client Success and Service teams to ensure billing accuracy and contract alignment. · Manage credit card payments, refunds, chargebacks, and dispute resolution. · Assist in developing and ...

New

Senior Accountant

Rochester, NY · On-site

$70K - $80K/yr

... Client Success and Service teams to ensure billing accuracy and contract alignment. • Manage credit card payments, refunds, chargebacks, and dispute resolution. • Assist in developing and ...

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We manage a robust, modern fleet of portable generators, transformers, and power distribution ... dedication to client success. In this role, you will be the face of our field operations ...

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Showing results 1-20

Client Success Manager information

See Rochester, NY salary details

$32.1K

$82K

$138.1K

How much do client success manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for client success manager in Rochester, NY is $81,957.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $97,700.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Rochester, NY? The most popular types of Client Success jobs in Rochester, NY are:
What are popular job titles related to Client Success Manager jobs in Rochester, NY? For Client Success Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Rochester, NY look for? The top searched job categories for Client Success Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Client Success Manager jobs? Cities near Rochester, NY with the most Client Success Manager job openings:
Infographic showing various Client Success Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $81,957 per year, or $39.4 per hour.

Senior Finance Attorney

Team Bss

Rochester, NY • On-site

$159K - $192K/yr

Full-time

Posted 3 days ago


Job description

Senior Finance Attorney


Rochester, NY | Position Type: Full-Time | In Office | $159,000 - $192,000 annually | Other office location available in Buffalo, NY

ABOUT THE ROLE

Take the next step in your finance law career by joining a sophisticated transactional practice that advises lenders, borrowers, investors, and businesses on complex financing transactions across a wide range of industries.

This opportunity is ideal for a senior attorney with substantial experience in commercial finance who wants to handle high-value transactions while working in a collaborative environment that prioritizes quality legal work, client relationships, and long-term career development. You'll negotiate sophisticated credit facilities, advise clients on secured lending and acquisition financing, and work alongside highly respected attorneys on complex business transactions throughout New York and beyond.

WHY YOU'LL LOVE WORKING HERE!
  • Competitive salary of $159,000-$192,000
  • Relocation assistance available for qualified candidates
  • Work on sophisticated finance and M&A transactions
  • Collaborative practice with direct partner mentorship
  • No portable book of business required
  • Opportunity to represent regional and national business clients
  • Strong professional development and leadership opportunities
  • Established firm with an excellent reputation in corporate and finance law
  • Rochester or Buffalo office options
  • Collegial culture focused on teamwork and client success
WHAT YOU'LL DO
  • Represent lenders, borrowers, and corporate clients in commercial finance transactions
  • Draft, negotiate, and review credit agreements, security agreements, loan documents, and related financing instruments
  • Advise clients on secured lending transactions and commercial finance matters
  • Structure and negotiate financing aspects of mergers and acquisitions
  • Perform legal due diligence for financing transactions
  • Collaborate with corporate, tax, real estate, and securities attorneys
  • Identify legal risks and provide practical business-focused solutions
  • Manage multiple sophisticated transactions simultaneously
  • Develop trusted relationships with business clients and financial institutions
  • Stay current on finance laws and evolving market trends
WHAT MAKES YOU A GREAT FIT
  • Juris Doctor (JD) from an accredited law school
  • Active admission to the New York State Bar or willingness to obtain admission
  • Minimum 6 years of commercial finance law experience
  • Extensive experience drafting and negotiating credit and security agreements
  • Strong knowledge of commercial lending transactions
  • Excellent negotiation, drafting, and analytical skills
  • Outstanding communication and client relationship abilities
  • Strong academic credentials
  • Ability to manage sophisticated transactional matters independently

Preferred

  • Experience with acquisition and M&A financing transactions
  • Large or mid-sized law firm experience
  • Representation of financial institutions and commercial lenders
  • Experience leading complex financing transactions from inception through closing
  • Writing samples are encouraged with your application and may be requested during the hiring process (required for litigation positions)
ABOUT THE FIRM

This established business law firm is recognized for providing sophisticated legal counsel to companies, financial institutions, healthcare organizations, educational institutions, manufacturers, and entrepreneurs throughout New York. Attorneys enjoy a collaborative environment where teamwork, mentorship, and client service drive success. The firm invests in professional growth while offering attorneys meaningful transactional work, long-term career opportunities, and the resources necessary to build thriving legal practices.

Attorneys are drawn to the firm's commitment to professional excellence, collaboration, and long-term career development. Rather than emphasizing internal competition, the firm provides sophisticated transactional work, experienced mentorship, accessible leadership, and opportunities to build lasting client relationships. With competitive compensation, relocation support, and a collegial culture, attorneys have the resources needed to grow successful practices while maintaining a rewarding work-life balance.

ABOUT THE LOCATION

Located in Western New York, Buffalo offers exceptional quality of life with affordable housing, excellent schools, vibrant downtown districts, renowned universities, professional sports, award-winning restaurants, and easy access to the Finger Lakes, Niagara Falls, and countless outdoor recreation opportunities. These communities provide an outstanding environment for professionals seeking sophisticated legal careers without the cost and congestion of larger metropolitan markets.


DISCLOSURES

New York Salary Transparency:
Salary range: $159,000-$192,000 annually. Final compensation will be determined based on experience, qualifications, skills, education, and other legitimate business factors.

Licensure Requirement:

  • Active admission to the New York State Bar is required, or candidates must be willing and eligible to obtain admission.
  • Attorneys relocating to New York may begin employment as a Law Clerk until admission to the New York State Bar is complete.

Billable Hours:

  • Annual billable expectation is 1,800 hours.

Work Authorization:

  • Applicants must be authorized to work in the United States.
  • Visa sponsorship is not available.

Equal Employment Opportunity:

The firm is an Equal Opportunity Employer and considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other characteristic protected by applicable federal, New York, or local law.


Reference #: BSS 25-03534