ZipRecruiter

Log In

1

Client Success Manager Jobs in Chicago, IL (NOW HIRING)

JP Morgan Chase

Client Success Officer

Chicago, IL · On-site

Manage/resolve client escalations and issues * Help the coordination and project management of product implementations and service related needs * Assist in relationship review documents ...

JPMorgan Chase & Co.

Client Success Officer

Chicago, IL · On-site

$104K - $165K/yr

Manage/resolve client escalations and issues * Help the coordination and project management of product implementations and service related needs * Assist in relationship review documents ...

JPMorgan Chase & Co.

Client Success Officer

Chicago, IL · On-site

$104K - $165K/yr

Manage/resolve client escalations and issues * Help the coordination and project management of product implementations and service related needs * Assist in relationship review documents ...

JP Morgan Chase

Client Success Officer

Chicago, IL · On-site

Manage/resolve client escalations and issues * Help the coordination and project management of product implementations and service related needs * Assist in relationship review documents ...

HARRIS & HARRIS LTD

Client Success Executive

Chicago, IL · On-site

$100K - $120K/yr

Client Success Executive The Client Success Executive manages assigned clients of the organization to ensure contractual compliance and overall satisfaction regarding business performance and other ...

SpotOn

Client Success Partner

Chicago, IL · Remote

$55K - $79K/yr

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...

SpotOn

Client Success Partner

Chicago, IL · On-site

$55K - $79K/yr

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...

SpotOn

Client Success Partner

Chicago, IL · On-site

$90 - $120/hr

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...

previous page

Showing results 41-60

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Chicago, IL

Client Success Manager information

See Chicago, IL salary details

$33.5K

$85.6K

$144.2K

How much do client success manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client success manager in Chicago, IL is $85,568.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,300.00 and $102,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Chicago, IL?

The most popular types of Client Success jobs in Chicago, IL are:

What are popular job titles related to Client Success Manager jobs in Chicago, IL?

For Client Success Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Client Success Manager jobs in Chicago, IL look for?

The top searched job categories for Client Success Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Client Success Manager jobs?

Cities near Chicago, IL with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $85,636 per year, or $41.2 per hour.

Senior Client Success Manager - Programmatic

Zeta Global

Chicago, IL • On-site

$80K - $95K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 9 days ago

Job description

WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform - powered by one of the industry's largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.
THE ROLE
The Senior Client Success Manager - Programmatic is at the forefront of Zeta's strategic client/agency partnerships. In this dynamic environment, you will ensure book of Zeta clients is meeting their campaign performance goals and work in tandem with the Client Success Director to drive account growth in highly targeted digital advertising programs.
This role is remote out of Detroit, Michigan.
Responsibilities:
  • Rapidly acquire a thorough knowledge of Zeta's offerings, reporting analysis, competitive advantages, resources and processes and articulate them convincingly to prospects and customers
  • Launch and manage cross-channel, programmatic advertising campaigns in partnership with clients and internal teams to help clients connect with their customers
  • Lead weekly client status meetings while discussing campaign reporting, optimizations & insights
  • Collaborate with sales to provide strategic upsell recommendations when performance and/or offerings align with customer's business needs
  • Prepare and conduct high impact reporting presentations in collaboration with analytics team
  • Ensure exemplary customer satisfaction levels with every customer interaction

Desired Skills and Experience:
  • 3+ years' experience in programmatic advertising in Account Management, Client Success, or Media Planning
  • Hands-on experience activating, optimizing, and reporting on campaigns within leading DSPs
  • Demonstrated ability to develop and cultivate relationships and work effectively at all levels of the decision process
  • Strong analytic skills, including high level of comfort with Excel
  • Passion for digital media and thorough knowledge of the programmatic advertising industry
  • Exemplary written and verbal communication skills, with the ability to convey complex ideas clearly and convincingly.
  • Initiative-taking individual with strong work ethic, able to work autonomously while being receptive to guidance.
  • Intelligent, outgoing individual with interpersonal skills and work ethic
  • Comprehensive experience with MS Office, particularly Excel and PowerPoint
  • Ability to travel as needed

BENEFITS & PERKS
  • Unlimited PTO
  • Excellent medical, dental, and vision coverage
  • Employee Equity and Stock Purchase Plan
  • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE
The salary range for this role is $80,000 - $95,000, depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We're committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
#LI-MR1

Apply