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Client Success Manager Jobs in Basking Ridge, NJ

Addition

Client Success Manager

New York, NY · On-site +1

About the Role Addition Wealth is looking for a Client Success Manager to help us grow and scale our business. If you enjoy streamlining and improving on operational processes, managing key client ...

Addition

Client Success Manager

New York, NY · On-site +1

About the Role Addition Wealth is looking for a Client Success Manager to help us grow and scale our business. If you enjoy streamlining and improving on operational processes, managing key client ...

Bask Health

Client Success Manager

Manhattan, NY · Remote

Manage all current customer data * Analyze customer engagement metrics and use them to communicate ... Work Weekends Requirements * 5+ years of experience in Customer Success, Client Services, or ...

Royal Packaging LLC

Client Success Manager

Wayne, NJ · On-site

The Client Account Manager role is an exciting opportunity for candidates with a positive attitude, uplifting spirit, and a great personality. If you have experience in logistics customer service ...

Bask Health

Client Success Manager

New York, NY · On-site

Manage all current customer data * Analyze customer engagement metrics and use them to communicate ... Work Weekends Requirements * 5+ years of experience in Customer Success, Client Services, or ...

Bernard

Client Success Manager

New York, NY · On-site

$80K - $100K/yr

The Role You are the first dedicated Client Success hire at Bernard. You own the entire post-sale ... This is not passive account management. You are changing how these businesses operate. You ...

Rapid Ratings

Client Success Manager - NYC

Manhattan, NY · On-site

$110K - $130K/yr

Managing Director, Head of Client Success RapidRatings sets the standard for financial health transparency between business partners, transforming the way the world's leading companies manage ...

Pelago

Senior Client Success Manager

New York, NY · On-site

Our Client Strategy team is looking for a highly motivated Senior Client Success Manager (CSM) to own a portfolio of strategic, enterprise clients to drive business results from point of sale through ...

Pelago

Senior Client Success Manager

New York, NY · On-site

Our Client Strategy team is looking for a highly motivated Senior Client Success Manager (CSM) to own a portfolio of strategic, enterprise clients to drive business results from point of sale through ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Basking Ridge, NJ

Client Success Manager information

See Basking Ridge, NJ salary details

$33.5K

$85.6K

$144.3K

How much do client success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client success manager in Basking Ridge, NJ is $85,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,300.00 and $102,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
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What job categories do people searching Client Success Manager jobs in Basking Ridge, NJ look for? The top searched job categories for Client Success Manager jobs in Basking Ridge, NJ are:
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Client Success Manager jobs near you

Client Success Manager

Addition

New York, NY • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Overview
At Addition Wealth, we're on a mission to redefine financial health by making personalized financial expertise inclusive and accessible to everyone. Through innovative technology and meaningful partnerships with leading companies and financial institutions, we empower individuals with robust digital tools, a comprehensive knowledge center, and access to top financial professionals to confidently navigate life's financial decisions. Our work not only reduces stress and improves productivity but transforms how people think about and manage their money.

We're not just another financial wellness platform. We are pioneering a revolution in how individuals make financial decisions-leveraging technology to create seamless, impactful, and life-changing experiences. At Addition Wealth, you'll have the opportunity to solve complex challenges, push the boundaries of what's possible, and create tools that truly make a difference.

Our impact has been recognized globally. Backed by top fintech VCs including Barclays, Anthemis, and Nyca, Addition Wealth has been named one of Business Insider's 54 Promising Fintech Companies to Watch, honored with UBS' Female Founder Award 2023, and selected as a World Economic Forum Top Innovator. We've also been featured in Bloomberg, TechCrunch, Insider, Forbes, and other leading publications. Together, we're building something extraordinary-and we're just getting started.

About the Role
Addition Wealth is looking for a Client Success Manager to help us grow and scale our business. If you enjoy streamlining and improving on operational processes, managing key client relationships, working with end users to understand key needs and pain points, and driving exceptional business results, we'd love to hear from you. You will succeed if you are customer-focused, scrappy, strategic, data-driven, highly organized, detail-oriented, and willing to dive into challenges of all shapes and sizes.
We're looking for the following:
  • You have 4+ years of experience in client-facing roles such as account management, customer success, consulting, or business operations - with a strong track record of using data and strategic thinking to drive results
  • At least 2+ years prior experience or domain expertise in the fintech, financial services, technology, benefits, or HR tech spaces.
  • A generalist who is smart, flexible, and a fast learner
  • Comfortable working in a fast-paced environment that will require you to manage competing priorities and deadlines, pivot quickly, and build new processes as the company scales
  • An analytical and structured thinker with strong written and verbal communication skills
  • A clear communicator who is not afraid to speak their mind with strong interpersonal skills
  • Open to 30% travel to client sites
  • Nice to have: Previous tenure at an early-stage/startup company
What you'll work on:
  • Onboarding and Account Management / Customer Success: Managing key customer relationships, you'll be the key point of contact for many of our employer partners and users. 
  • Customer Support: You'll lead our customer support function. This means you'll be at the heart of it all - hearing valuable feedback from customers and end users.
  • Build operational tests and processes for the first time. We are still early - this means you will be iterating on existing processes and building new ones
What you'll get:
  • Opportunity to partner directly with the Founding Team of an early stage company
  • High Impact - Ability to drive real impact and have ownership over your work
  • Flexibility - We are a fully remote and distributed company. This means you can work from wherever you want! However, ability to work EST or CST hours preferred. 
  • Endless growth - We care about your professional and personal growth. Stretch into areas that interest you and grow with the company as we scale
  • Mission Driven - You'll see the product of your work - directly improving the financial health of thousands of people in the US through access to high quality financial expertise
 
We also offer great benefits & perks including: 
  • Competitive salary: We know it's a competitive market out there, and we offer competitive salaries to our employees
  • 401(k) & Employer Match: As a financial health company, we want you to maximize your personal finances. This starts with great retirement savings plans and a match to help you meet your goals.
  • Work from anywhere: We're remote first with a home base in NY. WFH or cowork with nearby teammates - it's up to you.
  • Health insurance & wellness benefits: Flexible healthcare options, including dental and vision, as well as healthcare FSA account.
  • Equity compensation: As an early stage and equity forward company, we have an employee friendly equity plan with outsized equity compared to big tech companies.
  • Generous parental leave: You shouldn't have to choose between work and your family. We recognize the importance of paid parental leave.
  • Unlimited vacation: We believe in sustainable hustle, not burnout. Unlimited vacation days with plenty of company holidays.
  • Company offsites: Team culture is core to our success. As a remote first company, we host regular team events and offsites to keep our team tight knit and fun!
  • Unlimited access to financial professionals: Need advice on your personal finances or taxes? Our Financial Pros are available to you, always.
$80,000 - $120,000 a year
Salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The salary range reflects the base salary only.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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