Company Description IPsoft is a global autonomic services provider, delivering Managed Services ... We globally support a wide range of enterprise customers, service providers and telecommunications ...
Company Description IPsoft is a global autonomic services provider, delivering Managed Services ... We globally support a wide range of enterprise customers, service providers and telecommunications ...
Customer Relationship Management (CRM) Location: Princeton, NJ (remote) Job Requirements: * A minimum of three years of experience working as a data scientist * Experience in any of those CRM ...
Customer Relationship Management (CRM) Location: Princeton, NJ (remote) Job Requirements: * A minimum of three years of experience working as a data scientist * Experience in any of those CRM ...
CRM Manager
New York, NY · On-site
... Manager will own the execution and optimization of CRM programs and technology partnerships, includingImagino(ESP), Wunderkind, Splash, and Movable Ink, ensuringoptimalclient experiences and revenue ...
CRM Manager
New York, NY · On-site
... Manager will own the execution and optimization of CRM programs and technology partnerships, includingImagino(ESP), Wunderkind, Splash, and Movable Ink, ensuringoptimalclient experiences and revenue ...
CRM Manager
New York, NY · On-site
... Manager will own the execution and optimization of CRM programs and technology partnerships, including Imagino (ESP), Wunderkind, Splash, and Movable Ink, ensuring optimal client experiences and ...
CRM Manager
New York, NY · On-site
... Manager will own the execution and optimization of CRM programs and technology partnerships, including Imagino (ESP), Wunderkind, Splash, and Movable Ink, ensuring optimal client experiences and ...
CRM Manager
$115K - $130K/yr
... Manager will be responsible for managing and optimizing customer lifecycle communications across Avis, Budget, and Zipcar. This role will lead the execution of CRM programs across email, SMS, and ...
CRM Manager
$115K - $130K/yr
... Manager will be responsible for managing and optimizing customer lifecycle communications across Avis, Budget, and Zipcar. This role will lead the execution of CRM programs across email, SMS, and ...
CRM Manager
Parsippany, NJ · On-site
$115K - $130K/yr
... Manager will be responsible for managing and optimizing customer lifecycle communications across Avis, Budget, and Zipcar. This role will lead the execution of CRM programs across email, SMS, and ...
CRM Manager
Parsippany, NJ · On-site
$115K - $130K/yr
... Manager will be responsible for managing and optimizing customer lifecycle communications across Avis, Budget, and Zipcar. This role will lead the execution of CRM programs across email, SMS, and ...
CRM Manager
Manhattan, NY · On-site
$90K - $110K/yr
CRM Manager Department: RS-292 - O06 Employment Type: Permanent - Full Time Location: US - New York Description Why Join DAZN? Joining DAZN in New York means being part of a global sports ...
CRM Manager
Manhattan, NY · On-site
$90K - $110K/yr
CRM Manager Department: RS-292 - O06 Employment Type: Permanent - Full Time Location: US - New York Description Why Join DAZN? Joining DAZN in New York means being part of a global sports ...
ACV is looking for a Customer Relationship Manager - Capital with a talent for expanding market share and revenue growth by focusing on customer relationships. This individual should be focused and ...
ACV is looking for a Customer Relationship Manager - Capital with a talent for expanding market share and revenue growth by focusing on customer relationships. This individual should be focused and ...
CRM Manager
New York, NY · Hybrid
$90K - $110K/yr
As a CRM Executive at DAZN, you'll support the execution of CRM strategies across North America. You'll work across multiple channels to build targeted campaigns that drive engagement, conversion ...
CRM Manager
New York, NY · Hybrid
$90K - $110K/yr
As a CRM Executive at DAZN, you'll support the execution of CRM strategies across North America. You'll work across multiple channels to build targeted campaigns that drive engagement, conversion ...
CRM Manager
New York, NY · On-site
... Manager reports to the Head of Marketing & Communications and leads the implementation of the global CRM strategy within the subsidiary, optimizing and originating best-in-class programs and ...
CRM Manager
New York, NY · On-site
... Manager reports to the Head of Marketing & Communications and leads the implementation of the global CRM strategy within the subsidiary, optimizing and originating best-in-class programs and ...
CRM Manager
New York, NY · On-site
As our business grows, we are seeking a CRM Manager who will be responsible for developing Email & SMS strategies that drive acquisition, retention, personalization, loyalty, and long-term ...
CRM Manager
New York, NY · On-site
As our business grows, we are seeking a CRM Manager who will be responsible for developing Email & SMS strategies that drive acquisition, retention, personalization, loyalty, and long-term ...
Customer Relationship Management (CRM) Location: Princeton, NJ (remote) Job Requirements: * A minimum of three years of experience working as a data scientist * Experience in any of those CRM ...
Customer Relationship Management (CRM) Location: Princeton, NJ (remote) Job Requirements: * A minimum of three years of experience working as a data scientist * Experience in any of those CRM ...
CRM Manager
New York, NY · On-site
$96K - $137K/yr
As the CRM Manager for Professional & Consumer Marketing, you will lead the campaign workstream for our Professional audience while playing a pivotal role in scaling our overarching Consumer (CCX ...
CRM Manager
New York, NY · On-site
$96K - $137K/yr
As the CRM Manager for Professional & Consumer Marketing, you will lead the campaign workstream for our Professional audience while playing a pivotal role in scaling our overarching Consumer (CCX ...
CRM Manager
New York, NY · On-site
$96K - $137K/yr
As the CRM Manager for Professional & Consumer Marketing, you will lead the campaign workstream for our Professional audience while playing a pivotal role in scaling our overarching Consumer (CCX ...
CRM Manager
New York, NY · On-site
$96K - $137K/yr
As the CRM Manager for Professional & Consumer Marketing, you will lead the campaign workstream for our Professional audience while playing a pivotal role in scaling our overarching Consumer (CCX ...
Director, CRM
Secaucus, NJ · On-site
Responsibilities CRM & Retention Strategy: * Design and oversee the CRM strategy and marketing operations for The Vitamin Shoppe, encompassing email, SMS, and other direct marketing channels.
Director, CRM
Secaucus, NJ · On-site
Responsibilities CRM & Retention Strategy: * Design and oversee the CRM strategy and marketing operations for The Vitamin Shoppe, encompassing email, SMS, and other direct marketing channels.
Senior CRM Manager
Manhattan, NY · On-site
... Manager champions the firm's CRM system, ensuring accurate and accessible contact data for marketing and communication initiatives, while optimizing processes to enhance client engagement and grow ...
Senior CRM Manager
Manhattan, NY · On-site
... Manager champions the firm's CRM system, ensuring accurate and accessible contact data for marketing and communication initiatives, while optimizing processes to enhance client engagement and grow ...
DealCloud CRM Manager
New York, NY · On-site
$80 - $90/hr
... Manager with deep expertise in the DealCloud platform to lead the strategic management, optimization, and ongoing evolution of the firm's CRM ecosystem. This individual will serve as the primary ...
Quick apply
DealCloud CRM Manager
New York, NY · On-site
$80 - $90/hr
... Manager with deep expertise in the DealCloud platform to lead the strategic management, optimization, and ongoing evolution of the firm's CRM ecosystem. This individual will serve as the primary ...
DealCloud CRM Manager
New York, NY · On-site
$80 - $90/hr
... Manager with deep expertise in the DealCloud platform to lead the strategic management, optimization, and ongoing evolution of the firm's CRM ecosystem. This individual will serve as the primary ...
Quick apply
DealCloud CRM Manager
New York, NY · On-site
$80 - $90/hr
... Manager with deep expertise in the DealCloud platform to lead the strategic management, optimization, and ongoing evolution of the firm's CRM ecosystem. This individual will serve as the primary ...
CRM Specialist
Manhattan, NY · On-site +1
$75K - $85K/yr
As the CRM Specialist, you will support and execute the company's CRM strategy across Email and SMS, helping drive customer engagement, retention, and revenue growth. Reporting directly to the Sr. ...
CRM Specialist
Manhattan, NY · On-site +1
$75K - $85K/yr
As the CRM Specialist, you will support and execute the company's CRM strategy across Email and SMS, helping drive customer engagement, retention, and revenue growth. Reporting directly to the Sr. ...
CRM Specialist
$75K - $85K/yr
As the CRM Specialist, you will support and execute the company's CRM strategy across Email and SMS, helping drive customer engagement, retention, and revenue growth. Reporting directly to the Sr. ...
CRM Specialist
$75K - $85K/yr
As the CRM Specialist, you will support and execute the company's CRM strategy across Email and SMS, helping drive customer engagement, retention, and revenue growth. Reporting directly to the Sr. ...
Customer Relationship Manager information
See Basking Ridge, NJ salary details
$12.63 - $16.21
9% of jobs
$18.90 is the 25th percentile. Wages below this are outliers.
$16.21 - $19.80
21% of jobs
The median wage is $22.89 / hr.
$19.80 - $23.38
23% of jobs
$23.38 - $26.96
13% of jobs
$26.96 - $30.54
7% of jobs
$31.13 is the 75th percentile. Wages above this are outliers.
$30.54 - $34.12
13% of jobs
$34.12 - $37.70
6% of jobs
$37.70 - $41.28
4% of jobs
$41.28 - $44.86
2% of jobs
$44.86 - $48.44
1% of jobs
$48.44 - $52.02
1% of jobs
$12
$27
$52
How much do customer relationship manager jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for customer relationship manager in Basking Ridge, NJ is $27.57, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $32.21 per hour, depending on experience, location, and employer.
How does a customer relationship manager typically collaborate with sales and support teams to enhance client satisfaction?
A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.
What is the difference between Customer Relationship Manager vs Sales Representative?
| Aspect | Customer Relationship Manager | Sales Representative |
|---|---|---|
| Primary Focus | Building and maintaining long-term customer relationships | Generating sales and closing deals |
| Required Skills | Communication, customer service, relationship management | Persuasion, negotiation, product knowledge |
| Work Environment | Customer service centers, client offices, CRM software | Sales meetings, retail stores, client sites |
| Common Certifications | CRM certifications, customer service training | Sales certifications, product training |
While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.
What does a customer relationship manager do?
A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.
What are the key skills and qualifications needed to thrive as a customer relationship manager, and why are they important?
To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.
More about Customer Relationship Manager jobs
What job categories do people searching Customer Relationship Manager jobs in Basking Ridge, NJ look for? The top searched job categories for Customer Relationship Manager jobs in Basking Ridge, NJ are:
What cities near Basking Ridge, NJ are hiring for Customer Relationship Manager jobs? Cities near Basking Ridge, NJ with the most Customer Relationship Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement
Re-posted 10 days ago
Job description
Company Description
IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company's mission is to power the world with expert systems.
IPsoft leverages advanced autonomics that remediate, on average, more than 56 percent of IT Operations tasks including: event management, incident management, change management, request fulfillment and standard operating procedures. We globally support a wide range of enterprise customers, service providers and telecommunications companies. IPsoft's autonomic technologies enable clients to realize lowered costs, reduced human errors and enhanced service levels.
Headquartered in New York City, IPsoft has operations in 10 countries across North America, Europe and Asia. IPsoft aims to be a true partner helping businesses achieve better outcomes.
Job Description
Responsibilities
Provide leadership of key, high-profile Global Fortune 1000 partner/client relationships.
Ensure absolute quality standards of technical & business service delivery
Provide direct project/account oversight and management.
Advocate client service requirements and "outside in" perspective.
Through expert understanding of IPsoft service delivery, advocate IPsoft's services and solutions to client account portfolio.
Liaise between customers, IPsoft business executives, and technical subject matter experts to ensure consistent communications and quality service delivery.
Participate in internal & customer-facing conference calls, demonstrations, and presentations in conjunction with partner resources
Support direct management in other business and operational development initiatives, as required.
Qualifications
Qualifications
Degree in Computer Science, Information Management, or similar field (business-oriented technical degrees given special consideration and technical / business dual majors given most-favored status)
Minimum of 2+ years hands-on technical experience in one or more domains required
Minimum of 2+ years in a business-oriented role, such as technical project management or IT lead required
Experience in client management a must
Experience with Service Level Reporting a plus
Functional knowledge of the below domains, with expertise in at least one required. Special consideration for generalist technology backgrounds.
Data Networking
Storage Management
UNIX Systems Administration (Solaris, Linux, AIX, etc.)
Additional Information
Benefits
Competitive Base Salary
Medical Insurance, Dental Insurance, and Vision Care
Life Insurance
Short Term and Long Term Disability Insurance
401(K) Plan - 6% match
Flexible Spending Accounts: Health Care, Dependent Care, and
Transportation