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Client Success Manager Jobs in Wayne, NJ (NOW HIRING)

Global-E

Client Success Manager

New York, NY · On-site

$65K - $95K/yr

We are looking for a Client Success Manager to ensure the long-term success of our clients in North America. This candidate will be responsible for achieving the sales retention and revenue growth ...

MDCalc

Client Success Manager

New York, NY · On-site

The Role We're looking for a Client Success Manager who elevates partnerships, anticipates needs, and brings clarity and confidence to every interaction. In this role, you'll guide pharmaceutical ...

Alteva RCM

Client Success Manager

Bergenfield, NJ

Position Summary The Client Success Manager serves as the primary relationship owner for assigned physician and practice clients, ensuring a high-quality client experience, strong retention, and ...

Global-e

Client Success Manager

Manhattan, NY · On-site +1

$65K - $95K/yr

We are looking for a Client Success Manager to ensure the long-term success of our clients in North America. This candidate will be responsible for achieving the sales retention and revenue growth ...

Alteva RCM

Client Success Manager

Bergenfield, NJ

Position Summary The Client Success Manager serves as the primary relationship owner for assigned physician and practice clients, ensuring a high-quality client experience, strong retention, and ...

Arcesium LLC

Client Success Manager

New York, NY · Hybrid

$220K - $260K/yr

Position Summary Arcesium seeks an experienced Client Success Manager to join our Client Success Service Solutions team (CS3) in our Client and Partner Development department. The Client Success ...

Arch

Client Success Manager

New York, NY · On-site

$100K - $130K/yr

Client Success Manager We are looking for a Client Success Manager to nurture and expand our client relationships. In this role, you will be responsible for post-onboarding account management ...

Arcesium LLC

Client Success Manager

New York, NY · On-site

$220K - $260K/yr

Position Summary Arcesium seeks an experienced Client Success Manager to join our Client Success Service Solutions team (CS3) in our Client and Partner Development department. The Client Success ...

Arch.co

Client Success Manager

New York, NY · On-site

$100K - $130K/yr

Client Success Manager We are looking for a Client Success Manager to nurture and expand our client relationships. In this role, you will be responsible for post-onboarding account management ...

BranchLab

Client Success Manager

New York, NY · On-site

$85K - $150K/yr

Client Success Manager Job Type: Full-time, Hybrid in office in NYC. Reporting To: CRO Work Authorization: Applicants must have legal authorization to work in the U.S. without the need for current or ...

The New York Times

Client Success Manager

New York, NY · On-site

About the Role As Client Success Manager you will oversee customer success and retention for our advertising clients by providing best-in-class, daily account management. As a Client Success Manager ...

Dstillery

Client Success Manager

New York, NY · On-site

The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients -- consulting on campaign ...

Dstillery

Client Success Manager

New York, NY

The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients - consulting on campaign performance ...

Dstillery

Client Success Manager

New York, NY · On-site

The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients - consulting on campaign performance ...

Verra Mobility

Client Success Manager

Manhattan, NY · On-site

Client Success Manager New York_Remote As a Client Success Manager you will be responsible for providing an excellent experience for our clients by anticipating and resolving challenges or issues in ...

The New York Times

Client Success Manager

New York, NY · On-site

$44.48 - $48.02/hr

As a Client Success Manager you will act in an internal and client-facing role, and will be instrumental in making us the most effective media partner for our key clients and you will report directly ...

SeatGeek

Client Success Manager

New York, NY · On-site +1

$110K - $130K/yr

As a Client Success Manager at SeatGeek, you'll be an essential partner to our sports and entertainment clients-collaborating to unlock value, grow their business, and drive revenue for them and ...

SeatGeek

Client Success Manager

New York, NY · On-site

$110K - $130K/yr

As a Client Success Manager at SeatGeek, you'll be an essential partner to our sports and entertainment clients-collaborating to unlock value, grow their business, and drive revenue for them and ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Wayne, NJ

Client Success Manager information

See Wayne, NJ salary details

$32.2K

$82.4K

$138.8K

How much do client success manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client success manager in Wayne, NJ is $82,381.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Wayne, NJ? The most popular types of Client Success jobs in Wayne, NJ are:
What are popular job titles related to Client Success Manager jobs in Wayne, NJ? For Client Success Manager jobs in Wayne, NJ, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Wayne, NJ look for? The top searched job categories for Client Success Manager jobs in Wayne, NJ are:
What cities near Wayne, NJ are hiring for Client Success Manager jobs? Cities near Wayne, NJ with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Wayne, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $82,381 per year, or $39.6 per hour.

Client Success Manager

Global-E

New York, NY • On-site

$65K - $95K/yr

Full-time

Posted 18 days ago

Job description

Global-e (Nasdaq: GLBE) is the world's leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets.
Trusted by some of the world's most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victoria's Secret, we operate on a massive global scale through dynamic teams across North America, EMEA, and APAC.
Our technology-based end-to-end solution combines advanced localization capabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide. We're a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work.
We are looking for a Client Success Manager to ensure the long-term success of our clients in North America. This candidate will be responsible for achieving the sales retention and revenue growth, as well as increase conversion and enhance customer satisfaction set forth by management.
The client success manager will be responsible for developing long-term relationships with his/her portfolio of assigned clients connecting with key business executives and stakeholders. The client success manager will provide clients with strategic insights based on their performances and market data trends and liaise between clients and cross-functional internal teams to ensure the timely and successful delivery according to the clients' needs.
Responsibilities:
  • Responsible for the international eCommerce sales growth and client retention all while balancing world-class client satisfaction results
  • Develop a trusted advisor relationship with key accounts, mainly with C-levels
  • Manage analytics and reporting to provide more visibility into international business performances and growth opportunities to
  • Improve eCommerce revenue growth through customer satisfaction and improving responsiveness by anticipating customer needs
  • Actively leverage data in order to develop market leading strategies which will drive significant incremental revenue growth to key accounts
  • Work with senior executives at leading retailers to strategically build, launch and execute on global growth strategies and marketing decisions
  • Act as an internal stakeholder for product enhancement initiatives vital to key accounts cross border long term success
  • Monitor the execution of the account plan and take corrective actions as needed
  • Schedule and conduct business reviews to identify key opportunities for growth by making strategic recommendations leveraging data

Requirements
  • Bachelor's Degree preferred, MBA an advantage
  • 2+ years' experience
  • Strong analytical skills
  • Strong business and financial experience
  • Ability to work effectively as part of a team and independently
  • Ability to effectively solve problems
  • Creative and able to adapt quickly to change
  • Strong written and verbal communication skills
  • Strong organization and time management
  • Proven abilities to manage multiple accounts at a time
  • Familiar with SEO, SEM, Social Media, targeted display, mobile, and video marketing strategies
  • Proven track record of exceeding expectations
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

Compensation: $65,000/yr -$95,000/yr
Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life.
Our people play the key role in our success, and we are always looking for more driven, talented, and ambitious individuals to join our growing international family.
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