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Client Success Manager Jobs in Millburn, NJ (NOW HIRING)

MDCalc

Client Success Manager

New York, NY · On-site

The Role We're looking for a Client Success Manager who elevates partnerships, anticipates needs, and brings clarity and confidence to every interaction. In this role, you'll guide pharmaceutical ...

Global-e

Client Success Manager

Manhattan, NY · On-site +1

$65K - $95K/yr

We are looking for a Client Success Manager to ensure the long-term success of our clients in North America. This candidate will be responsible for achieving the sales retention and revenue growth ...

Global-E

Client Success Manager

New York, NY · On-site

$65K - $95K/yr

We are looking for a Client Success Manager to ensure the long-term success of our clients in North America. This candidate will be responsible for achieving the sales retention and revenue growth ...

Alteva RCM

Client Success Manager

Bergenfield, NJ

Position Summary The Client Success Manager serves as the primary relationship owner for assigned physician and practice clients, ensuring a high-quality client experience, strong retention, and ...

Alteva RCM

Client Success Manager

Bergenfield, NJ

Position Summary The Client Success Manager serves as the primary relationship owner for assigned physician and practice clients, ensuring a high-quality client experience, strong retention, and ...

BranchLab

Client Success Manager

New York, NY · On-site

$85K - $150K/yr

Client Success Manager Job Type: Full-time, Hybrid in office in NYC. Reporting To: CRO Work Authorization: Applicants must have legal authorization to work in the U.S. without the need for current or ...

Dstillery

Client Success Manager

New York, NY · On-site

The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients - consulting on campaign performance ...

Dstillery

Client Success Manager

New York, NY · On-site

The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients -- consulting on campaign ...

Dstillery

Client Success Manager

New York, NY

The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients - consulting on campaign performance ...

SeatGeek

Client Success Manager

New York, NY · On-site +1

$110K - $130K/yr

As a Client Success Manager at SeatGeek, you'll be an essential partner to our sports and entertainment clients-collaborating to unlock value, grow their business, and drive revenue for them and ...

The New York Times

Client Success Manager

New York, NY · On-site

$44.48 - $48.02/hr

As a Client Success Manager you will act in an internal and client-facing role, and will be instrumental in making us the most effective media partner for our key clients and you will report directly ...

SeatGeek

Client Success Manager

New York, NY · On-site

$110K - $130K/yr

As a Client Success Manager at SeatGeek, you'll be an essential partner to our sports and entertainment clients-collaborating to unlock value, grow their business, and drive revenue for them and ...

WOWK-TV

Client Success Manager

New York, NY

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...

OpenAP LLC

Client Success Manager

New York, NY · On-site +1

About the Role OpenAP is seeking a Client Success Manager to support and grow our agency and brand relationships across an assigned book of business. This role serves as a trusted advisor to clients ...

+SUBSCRIBE®

Client Success Manager

New York, NY · On-site

Manage key client accounts and identify new opportunities to expand the existing relationship. * Partner closely with Product Managers, Relationship Managers, Sales, and Client Success teams to ...

Tribune Media

Client Success Manager

New York, NY

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...

Nexstar Media Group

Client Success Manager

New York, NY · On-site

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...

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Client Success Manager information

See Millburn, NJ salary details

$32.6K

$83.3K

$140.4K

How much do client success manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for client success manager in Millburn, NJ is $83,299.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $99,300.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What cities near Millburn, NJ are hiring for Client Success Manager jobs?

Cities near Millburn, NJ with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Millburn, NJ as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $83,299 per year, or $40 per hour.

Client Success Manager

New York, NY • On-site

MDCalc
Health Care and Social Assistance • 11 - 50 employees
Learn more about MDCalcexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

The Opportunity
Since 2005, MDCalc has been an essential part of the clinician's workflow to help achieve better patient outcomes. Actively used by more than 65% of physicians worldwide, MDCalc is the most broadly used medical reference - at the point-of-care - for clinical decision tools and content, and one of only four references used by >50% of US HCPs. These evidence-based tools and content are used by millions of medical professionals globally and support 50+ specialties and cover 200+ patient conditions.
To continue to further accelerate this growth, we are expanding the Life Sciences Business Unit (LSBU) team with a Client Success Manager (CSM) who will play a pivotal role in supporting our pharmaceutical partners and ensuring flawless execution of our campaigns. This is an exceptional opportunity for someone who thrives in a fast-paced, highly collaborative environment and who is excited by the opportunity to build, optimize, and scale a best-in-class client success function, while also helping to build and scale a business that has unparalleled reach to HCPs.
The Role
We're looking for a Client Success Manager who elevates partnerships, anticipates needs, and brings clarity and confidence to every interaction. In this role, you'll guide pharmaceutical brand teams through the full campaign lifecycle - creative development, regulatory review, launch,and performance reporting - ensuring every program delivers on its promise. You'll be joining a high-performing team that values collaboration, ownership, and excellence, with room to develop into a true thought partner to our clients.
The responsibilities of this individual include the following, but are not limited to:
Campaign Management
  • Own end-to-end execution of campaigns
  • Lead kickoff calls and creative development
  • Manage timelines, launch readiness, and campaign delivery

Client Communication
  • Serve as the primary point of contact for brand and agency teams
  • Ensure alignment on creative direction, campaign expectations, and deliverables
  • Build strong client relationships and position MDCalc as a trusted partner

Cross-Functional Collaboration
  • Work closely with Sales on renewals, upsells, and performance storytelling
  • Partner with Product, Engineering, and AdOps to optimize workflows
  • Maintain internal trackers, timelines, and documentation for accurate program management

Team & Process Development
  • Contribute to SOPs, templates, onboarding materials, and operational improvements
  • Support training and shadowing for new Client Success team members

Your Background
  • 3+ years of experience in client success, account management, or pharma agency environments
  • Experience managing digital campaigns, workflows, or content development pipelines
  • Strong communicator with excellent prioritization and organizational skills
  • Proven ability to manage multiple projects in a fast-paced environment
  • Proactive, resourceful, and comfortable taking initiative
  • Collaborative working style and ability to build strong cross-functional relationships
  • Genuine interest in healthcare, life sciences, or technology

Nice to Have's
  • Familiarity with MLR review processes
  • Experience with HCP marketing, digital media, or life sciences promotional workflows.
  • Understanding of NPI-level targeting

What MDCalc offers:
  • Ability to make a true difference in medicine: MDCalc is the most broadly used medical reference used by 65% of physicians worldwide.
  • Medical, Dental, & Vision coverage, with option to extend to your dependents
  • Company-sponsored short-term insurance
  • Fully-paid 8 week parental leave, after 6 months of employment
  • Company-sponsored 401k, after 3 months of employment
  • Unlimited vacation for salaried roles - we trust you to take the time you need
  • Bi-annual company offsites to connect, reflect, and plan together (most recently in Asheville and Mexico City)
  • Work from home monthly stipend
  • Hybrid work environment with a great team office in Greenwich Village, NYC
  • A culture of fun and motivated team members who believe in a greater mission here at MDCalc

Apply