ZipRecruiter

Log In

1

Client Success Manager Jobs in Basking Ridge, NJ

Tribune Media

Client Success Manager

New York, NY · On-site

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...

Nexstar Media Group

Client Success Manager

New York, NY · On-site

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...

OpenAP LLC

Client Success Manager

New York, NY · On-site +1

About the Role OpenAP is seeking a Client Success Manager to support and grow our agency and brand relationships across an assigned book of business. This role serves as a trusted advisor to clients ...

+SUBSCRIBE®

Client Success Manager

New York, NY · On-site

Manage key client accounts and identify new opportunities to expand the existing relationship. * Partner closely with Product Managers, Relationship Managers, Sales, and Client Success teams to ...

Dow Jones

Client Success Manager

New York, NY

The Client Success team is the engine that drives WSJ BG's work with momentum and efficiency ... Thoroughly leverage WSJ BG's project management system to ensure timelines are coordinated and ...

WebMD

Client Success Manager

Newark, NJ · On-site

Travel to client locations as needed to strengthen relationships and support project success ... Minimum of 1-2 years of experience in Account Management or Client Service Preferred Qualifications:

SUBSCRIBE

Client Success Manager

New York, NY · On-site

Manage key client accounts and identify new opportunities to expand the existing relationship. * Partner closely with Product Managers, Relationship Managers, Sales, and Client Success teams to ...

SUBSCRIBE

Client Success Manager

New York, NY

Manage key client accounts and identify new opportunities to expand the existing relationship. * Partner closely with Product Managers, Relationship Managers, Sales, and Client Success teams to ...

Dow Jones

Client Success Manager

New York, NY

The Client Success team is the engine that drives WSJ BG's work with momentum and efficiency ... Thoroughly leverage WSJ BG's project management system to ensure timelines are coordinated and ...

WebMD

Client Success Manager

Newark, NJ · On-site +1

Travel to client locations as needed to strengthen relationships and support project success ... Minimum of 1-2 years of experience in Account Management or Client Service Preferred Qualifications:

Addition

Client Success Manager

New York, NY · Remote

$80K - $120K/yr

About the Role Addition Wealth is looking for a Client Success Manager to help us grow and scale our business. If you enjoy streamlining and improving on operational processes, managing key client ...

Verra Mobility

Client Success Manager

New York, NY · On-site

As a Client Success Manager you will be responsible for providing an excellent experience for our clients by anticipating and resolving challenges or issues in a manner that exceeds expectations. The ...

WebMD

Client Success Manager

Newark, NJ · On-site

Travel to client locations as needed to strengthen relationships and support project success ... Minimum of 1-2 years of experience in Account Management or Client Service Preferred Qualifications:

Guidepoint

Client Success Manager

New York, NY · Hybrid

Leveraging your exceptional CRM skills, effective organization, and keen attention to detail, you ... At Guidepoint, our success relies on the diversity of our employees, advisors, and client base ...

WebMD

Client Success Manager

Newark, NJ · On-site +1

Travel to client locations as needed to strengthen relationships and support project success ... Minimum of 1-2 years of experience in Account Management or Client Service Preferred Qualifications:

Guidepoint

Client Success Manager

New York, NY · On-site

$75K/yr

Leveraging your exceptional CRM skills, effective organization, and keen attention to detail, you ... At Guidepoint, our success relies on the diversity of our employees, advisors, and client base ...

previous pagenext page

Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Basking Ridge, NJ

Client Success Manager information

See Basking Ridge, NJ salary details

$33.5K

$85.6K

$144.3K

How much do client success manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client success manager in Basking Ridge, NJ is $85,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,300.00 and $102,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What are popular job titles related to Client Success Manager jobs in Basking Ridge, NJ? For Client Success Manager jobs in Basking Ridge, NJ, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Basking Ridge, NJ look for? The top searched job categories for Client Success Manager jobs in Basking Ridge, NJ are:
What cities near Basking Ridge, NJ are hiring for Client Success Manager jobs? Cities near Basking Ridge, NJ with the most Client Success Manager job openings:
Client Success Manager jobs near you

Client Success Manager

Tribune Media

New York, NY • On-site

$48K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media planning, campaign recommendations and client goals. Post-sale, this role manages day-to-day campaign execution, leads client communication, coordinates cross-functionally with internal teams and external partners, and translates performance data into clear insights and recommendations that support campaign success and long-term client retention.

THE DAILY

Serve as the primary client lead, overseeing campaign success and performance throughout the campaign lifecycle.

Build trusted relationships with clients and internal stakeholders to support seamless campaign execution and ongoing client success.

Support the development of paid media strategies and recommendations aligned with client KPIs.

Lead campaign onboarding and coordinate launch readiness across internal teams to ensure successful execution.

Resolve campaign issues in a proactive and timely manner, utilizing resources effectively and troubleshooting technical issues when needed.

Monitor campaign performance and recommend optimizations to improve outcomes.

Demonstrate strong working knowledge of digital paid media channels and industry best practices.

Understand campaign budgets and performance metrics to support client and internal discussions.

Customize and present client-facing reporting that translates campaign performance into actionable insights and recommendations.

THE ESSENTIALS

Bachelor's degree or equivalent work experience, with at least one year of experience in account/campaign management, media planning/buying, or digital media execution.

Digital media campaign experience required; prior client-facing experience preferred. Agency or media company experience is a plus.

Strong understanding of paid digital media, including campaign performance, media math, and industry best practices.

Exceptional client-facing written and verbal communication skills, including presentation skills; thoughtful, articulate, confident and effective.

Flexible and solutions-oriented, with the ability to adapt quickly, solve problems, and follow through to get things done.

Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines in a fast-paced environment.

Empathetic and collaborative, with a strong service mindset toward clients, sales contacts, and team members.

Curious and growth-oriented, with a willingness to take on new responsibilities and keep learning as digital media continues to evolve.

Proficiency with Excel and PowerPoint; experience with reporting dashboards, data visualization tools, and campaign performance analysis is a plus.

Working knowledge of pixel tracking, tag implementation, and campaign tracking troubleshooting is a plus.

This is a Hybrid role with four (4) days in office and one (1) day remote per week.

The ideal candidate will be in New York, NY, Irving, TX, or Chicago, IL.

NOTE: This job description contains the basic requirements for the position and is NOT intended to be a complete list of responsibilities; other duties may be assigned.

Compensation: $48K/yr - $58K/yr, commensurate with experience.

Benefits: Our comprehensive benefits package for full-time employees includes, but not limited to, medical (with multiple plan options), dental, and vision insurance, paid time off, a 401(k) with company matching contributions, Paid Parental leave, life insurance and more. Part-time employees are eligible for 401(k) and any local/state leave plans. Union positions are subject to the benefits outlined in their Collective Bargaining Agreement.

EEO Statement: All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

#LI-Onsite

Apply