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Client Success Manager Jobs in Utah (NOW HIRING)

Weave

Customer Success Manager

Lehi, UT · On-site

What You Will Need to Accomplish the Job * 2+ years of experience in customer success, account management, or another client-facing role (SaaS or tech experience a plus) * Proven ability to keep ...

AssistIQ

Customer Success Manager

Salt Lake City, UT · On-site

About the Role As a Customer Success Manager at AssistIQ, you'll be responsible for building and maintaining ongoing relationships with the customer and their satisfaction with AssistIQ products. You ...

Broccoli AI

AI Success Manager

Lehi, UT · On-site

Raised $25M+ from Khosla Ventures and YC AI Success Manager - Broccoli AI This is a blend of customer relationship ownership, optimizing AI agents, and driving revenue growth. You own a book of ...

Kadince

Customer Success Manager

Ogden, UT · Remote

Who We Want to Hire To be a Kadince Customer Success Manager you should have at least 1 year of experience working in the financial industry. Ideally, you'll have experience with community ...

Stord

Customer Success Manager

Ogden, UT

Stord manages over $10 billion of commerce annually through its fulfillment, warehousing ... Your role will focus on understanding client service needs, ensuring smooth execution of service ...

Kadince

Customer Success Manager

Ogden, UT · On-site

$65K - $80K/yr

Who We Want to Hire To be a Kadince Customer Success Manager you should have at least 1 year of experience working in the financial industry. Ideally, you'll have experience with community ...

Stord, Inc.

Customer Success Manager

Ogden, UT · On-site

Stord manages over $10 billion of commerce annually through its fulfillment, warehousing ... Your role will focus on understanding client service needs, ensuring smooth execution of service ...

Enzo Health

Customer Success Manager

Lehi, UT · On-site

As our Customer Success Manager, you'll own every account from go-live through renewal, expansion, and referral. You'll catch risk months before it shows up in a cancellation notice, close every loop ...

AboutTime

Customer Success Representative

Payson, UT · On-site

What are the key priorities of a Client Success Representative A WorkMax Client Success ... Have CRM experience and update valuable customer data within the CRM (Salesforce) Foundation is ...

Pear

Customer Success Manager - Piston

Lehi, UT · On-site

Customer Success Manager What you will be doing: * Onboard & Activate New Customers: Guide new customers through implementation and setup to ensure fast time-to-value and a smooth transition from ...

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All JobsClient Success Manager JobsClient Success Manager Jobs in Utah

Client Success Manager information

See Utah salary details

$29.6K

$75.6K

$127.5K

How much do client success manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for client success manager in Utah is $75,619.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $90,100.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Client Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, especially in industries like SaaS or consulting. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education, with some professionals reaching high earnings through performance-based incentives.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

What is a CSM salary?

The salary for a Client Success Manager (CSM) typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Many CSMs also receive performance bonuses and benefits, and strong communication and CRM skills are often required for the role.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executive positions (e.g., CEOs, CFOs), successful entrepreneurs, and certain specialized medical or legal professionals can earn $500,000 or more annually. Additionally, some highly experienced sales directors, investment bankers, and technology executives with stock options or bonuses may reach this level of compensation.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Utah? The most popular types of Client Success jobs in Utah are:
What are popular job titles related to Client Success Manager jobs in Utah? For Client Success Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Utah look for? The top searched job categories for Client Success Manager jobs in Utah are:
What cities in Utah are hiring for Client Success Manager jobs? Cities in Utah with the most Client Success Manager job openings:
Client Success Manager jobs near you

Customer Success Manager

Weave

Lehi, UT • On-site

Full-time

Posted 7 days ago

Job description

We're looking for a motivated and people-focused Customer Success Manager to support a portfolio of single-location and small multi-location SMB accounts. In this role, you'll help customers get real results from our software, build lasting partnerships, and play a key role in keeping and growing those relationships over time.
  • This is a hybrid position, working Monday-Wednesday in office, Thursday/Friday are optional work from home days.
  • Reports to: Manager of Customer Success
What You Will Own
  • Customer Success: Be a dedicated partner for your accounts, helping them solve challenges, reach goals, and get maximum value from our software.
  • Retention: Take the lead on keeping customers engaged and successful, working proactively to reduce churn and strengthen loyalty.
  • Upsells & Growth: Spot and nurture growth opportunities by building on trusted relationships, sparking interest in new offerings, and connecting customers with solutions that add real value.
  • Strategic Guidance: Become a trusted partner to your customers, helping them link their business goals to practical outcomes with our software.
  • Ongoing Training: Provide ongoing education when new features launch, making sure customers are confident and getting the most value from our tools.
  • Engagement: Conduct regular business reviews that spotlight customer wins, reinforce outcomes, and create space to explore what's next.
  • Collaboration: Partner with Sales, Support, Product, and Onboarding teams to share feedback, solve challenges, and represent the customer's voice.
  • Problem Resolution: Handle escalations quickly and thoughtfully, maintaining customer trust and strengthening the relationship.
  • Advocacy: Partner with happy customers to capture success stories, gather testimonials, and encourage positive reviews that highlight the value of our solutions.
What You Will Need to Accomplish the Job
  • 2+ years of experience in customer success, account management, or another client-facing role (SaaS or tech experience a plus)
  • Proven ability to keep customers engaged, happy, and achieving their goals.
  • Strong communication and relationship-building skills, with the confidence to work with both small business owners and internal teams.
  • Comfortable hosting on-camera meetings and delivering a professional, engaging presence with customers.
  • Skilled at reading account data and translating it into steps that improve retention and drive success.
  • Highly organized and able to manage multiple accounts while keeping attention to detail.
  • Experience using Salesforce, Vitally, or Zoom to manage accounts and connect with customers is a plus.
What Will Make Us Love You
  • Background supporting customers in healthcare-related industries (dental, optometry, veterinary, or medical) that will help you connect with many of our customers.
  • A customer-first mindset and genuine passion for helping small businesses succeed.
  • Comfort uncovering customer needs and teaming up with Sales to match them with the right solutions.

Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

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