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Client Success Manager Jobs in Tooele, UT (NOW HIRING)

Octanner

Client Success Manager

Salt Lake City, UT · On-site +1

The Client Success Management team has been created and tasked with providing focused attention to O.C. Tanner's largest clients. CSMs (Client Success Manager) are experienced, highly skilled ...

New

Chghealthcare

Client Success Manager

Salt Lake City, UT · On-site +1

$49K - $91K/yr

Bachelor's degree or equivalent * 2-4 years of Account Management, Client Success, Customer Service or related experience Preferred * Experience in the healthcare industry and/or credentialing space

CHG Healthcare

Client Success Manager

Salt Lake City, UT · On-site

$49K - $91K/yr

Bachelor's degree or equivalent * 2-4 years of Account Management, Client Success, Customer Service or related experience Preferred * Experience in the healthcare industry and/or credentialing space

Addepar

Client Success Architect

Salt Lake City, UT · On-site

$110K - $137K/yr

Success Architects work as the "Designer" within our success model, collaborating closely with Client Success Managers (Strategists) to understand business objectives and Success Engineers (Builders ...

Melio

Customer Success Manager

Salt Lake City, UT · Remote

AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience utilizing a CR ...

New

Everseen

Customer Success Manager

Salt Lake City, UT · On-site

The Role The Customer Success Manager role is pivotal in building and nurturing long-term ... What you'll do Client Relationship Support * Influence a portfolio of enterprise retail accounts to ...

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See Tooele, UT salary details

$30.5K

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How much do client success manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for client success manager in Tooele, UT is $77,985.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $92,900.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Tooele, UT look for? The top searched job categories for Client Success Manager jobs in Tooele, UT are:
What cities near Tooele, UT are hiring for Client Success Manager jobs? Cities near Tooele, UT with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Tooele, UT as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 62% In-person, and 38% Remote job distribution, with an average salary of $77,985 per year, or $37.5 per hour.

Client Success Manager

Octanner

Salt Lake City, UT • On-site, Remote

Full-time

Posted yesterday

New

Job description

O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of apps designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create great workplaces.

Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies. Join us as we help people all over the world thrive at work.

O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of apps designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create great workplaces.

Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies.

Hybrid Work Schedule-Monday through Wednesday in office, option to work remote Thursday & Friday.

Join us as we help people all over the world thrive at work. Here is where we need you most:

The Client Success Management team has been created and tasked with providing focused attention to O.C. Tanner's largest clients. CSMs (Client Success Manager) are experienced, highly skilled professionals whose primary responsibility is to align O.C. Tanner resources to reduce risk, solve issues, and deliver high-quality results to deliver a strategic solution while maintaining a positive relationship with the client.

Essential Duties and Responsibilities

  • Personally accountable for the relationship and success of our largest clients

  • Understand different business environments and the issues that affect individual clients

  • Ensure contract compliance and negotiate key contract terms and extensions.

  • Make key decisions about the management and success of a client's program to improve partnership and revenue

  • Monitor client KPI's and determine needed change to improve program success

  • Present ideas, strategies and solutions to mid-level and senior-level executives to influence decisions

  • Lead meaningful strategy discussions with the ability to clearly and concisely "tell the story"

  • Mentor, train and lead others in effective client service principles and best practices

  • Solve problems, create efficiencies, and suggest process improvements

  • Manage projects with discretion and sound judgement, skill, and efficiency

  • Collaborate with other roles and departments across the company

  • Gain extensive understanding of client solutions and recognition objectives, and partner with O.C. Tanner sales team to help achieve success

  • Manage the day-to-day relationship with main client contacts of our largest clients

  • Develop solid relationships with clients to allow long-term partnerships to flourish (retention)

  • Provide exceptional technology expertise

Requirements:

  • Bachelor's Degree

  • 3 years of experience in client success management and preference given to experience in managing SaaS accounts

  • Ability to multitask and process work quickly, efficiently, and accurately

  • In-depth knowledge of the systems and processes necessary for client management

  • Strong communication skills (email, phone, presentations)

  • Ability to work in a team atmosphere

  • Experienced project manager

  • Strong problem-solving skills

  • Ability to research complex issues and develop strategic solutions

  • Participate in continuous improvement (change)

  • Strong sense of pride and accountability to their jobs

  • Ability to adapt to change

  • Travel to client locations to conduct Client Strategic Reviews is required

Apply